A１データ List of Products and Services

We would like to introduce a recovery case involving water damage to an HDD. <Details of the recovery performed> The difficulty level of recovering the water-damaged item was extremely high, and it took three weeks to complete the recovery. In cases where water has splashed on or submerged the device, we advise not to dry the damaged media but to wrap it in a towel or similar material while still wet, place it in a plastic bag, and send it as soon as possible. In this case, the 3.5-inch HDD, which was the damaged media, was removed from the PC and arrived in a wet condition. Upon opening the HDD, we confirmed that water had entered the interior of the casing where the recording media is stored. We investigated the extent of corrosion, applied anti-corrosion treatment, and performed physical repairs, resulting in successful imaging of the recorded data. *Please feel free to contact us for more details.

• Other PCs and OA equipment

**Types of Services** - **Laboratory Recovery**: As the first domestic data recovery company to obtain ISO27001 (ISMS), we provide high security and a top-tier clean bench environment, allowing our storage experts to recover your data. We have former designers of hard disk drives on staff and utilize a wealth of replacement parts. We handle various issues, including logical and physical failures. - **Remote Recovery**: Highly trained engineers connect to your system via a secured internet connection to recover data without the need to disassemble systems or hardware. Data recovery can be completed in a short period. - **Onsite Recovery**: For systems that cannot be taken offsite due to security concerns, A1 Data engineers will visit your location to perform data recovery on-site.

• Other PCs and OA equipment

When replacing computers or servers used in daily operations, is the data on the hard drives of the old equipment completely erased? Information once written to a hard drive cannot be completely erased by the OS's standard deletion functions or by initializing or recovering the hard drive (returning it to factory settings); it can be easily retrieved using recovery software. Data erasure services are designed to completely erase information on magnetic recording media, such as hard drives, so that confidential data and personal information do not leak before disposing of computers and magnetic media used by companies, ensuring that even data recovery companies cannot recover it. You can trust us to handle data erasure with peace of mind. If security concerns prevent you from sending data outside, we also offer on-site services. Ontrack, with Japan's highest level of data recovery technology, will prove that data recovery is impossible. For more details, please contact us.

• Document and Data Management
• Other information systems
• Other services

Our data recovery services have been in operation since 1995, and we have many successful cases. However, data recovery from PCs affected by last year's Great East Japan Earthquake has often been challenging. This is due to factors such as hard drives that were submerged in seawater suffering from significant rust, and the long time taken from the disaster to the request for recovery. Nevertheless, we were able to achieve a higher recovery rate than other companies for the damaged items because we shared the know-how from Hurricane Katrina with Ontrack in the United States.

• others

Since 1995, we have been conducting data recovery business in Japan through a technical partnership with Kroll Ontrack, the world's largest data recovery company. The features of our services are: 1) High technical expertise 2) Support for a wide range of media from HDDs and SSDs to CDs and tapes, addressing both physical and logical failures 3) At the end of the investigation of the media entrusted to us, we provide a list of recoverable files 4) Recovery work is carried out on our dedicated servers, allowing for speedy responses 5) We offer 24-hour phone support 6) We have obtained the information security certification ISO27001, ensuring comprehensive information management.

• 2D CAD machine
• 2D CAD Construction
• 3D CAD

One of the cases where data recovery is considered difficult is the recovery of data from a PC that melted in a fire. From the appearance, it seems almost impossible, but depending on the condition of the HDD, recovery may be possible. In this case, 14 PCs were sent from the fire scene, and we successfully recovered data from 4 of them. While data recovery is not guaranteed in all cases, please do not hesitate to consult us. It is in the recovery of challenging situations that we stand out from other companies.

• Other services

Data recovery "Remote Data Recovery" connects our lab directly to the customer's computer via the internet to perform data recovery operations. It is limited to logical damage, but the typical working time for general cases is between 30 minutes to a few hours. This minimizes downtime. It is a service that offers quick recovery times and is also secure from a security standpoint. For more details, please download the catalog.

• Document and Data Management
• Other information systems