ICI Company Profile

A specialized group dedicated to enhancing customer experience value.

Our company supports everything from outsourcing call center and administrative operations to building call centers and creating business models. We believe that pursuing the optimization of customer experience value leads to increased sales and profits. To achieve this, we focus on various customer touchpoints between our client companies and their customers, and we aim to contribute to the performance improvement of our client companies by implementing "Re-Marketing," "Re-Targeting," and "Re-Process Design" for their optimization.