クロステック List of Products and Services

We provide a one-stop solution from design to implementation and operational support, ensuring smooth adoption and utilization even without specialized knowledge. We offer cloud solutions that combine practicality and reliability, taking into account the scale of our customers' businesses and their overall operations. Proposal and construction of optimal cloud environments - We design and implement a waste-free, overall optimized cloud environment tailored to the nature of our customers' operations and business scale. IT implementation with minimized initial costs - We achieve cost-effective cloud migration by minimizing hardware purchases. Flexible system design for expansion - We provide a system infrastructure that can be flexibly expanded in line with business growth and organizational changes. Safe and secure security measures - We implement robust and highly reliable security designs to prepare for information leaks and cyberattacks. Data protection and preparation for emergencies - We offer a backup system and rapid recovery support to prepare for any potential failures. Comprehensive support from implementation to operation - We handle everything from initial cloud setup to daily operational support in a one-stop manner. Support that reassures even those unfamiliar with IT - We provide solid support for cloud adoption with clear explanations and attentive service.

• Integrated operation management
• Other security

Microsoft 365 is a cloud-based office service that allows you to use all the tools necessary for work in one place. By providing comprehensive support from license selection to initial setup, we offer a flexible cloud environment tailored to our customers' needs. With features like "Microsoft Defender" and "multi-factor authentication" in Microsoft 365, you can prevent cyberattacks and data leaks with advanced protection, allowing you to conduct your business with peace of mind. We provide prompt and careful support for the implementation and operation of various features, including security functions. Furthermore, by considering integration with existing peripheral tools and business systems, we optimize the entire IT environment of our customers to achieve greater efficiency and productivity in their operations.

• Other core systems
• Other information systems

We realize a comfortable and stable work environment, supporting both improved operational efficiency and cost reduction simultaneously. By entrusting everything from PC introduction to operational management and troubleshooting, we reduce the burden on our customers. Optimal network design - We provide consistent support from the construction of internal LAN, VPN, and Wi-Fi environments to security measures. Server construction and operational support - We build the optimal server environment for your business, from the introduction of on-premises and cloud servers to management and operation. Optimization of cloud utilization - We support the introduction and operation of cloud services such as Microsoft 365, Google Workspace, AWS, and Azure. Strengthening security - We realize a safe IT environment through support for the introduction of firewalls, antivirus measures, and zero-trust security. Sales and setup of PCs and peripherals - We offer a wide range of services from selecting and selling business PCs to the introduction and setup of peripherals such as printers, NAS, and UTM. Comprehensive support after implementation - We can provide rapid response during troubles, remote management, and regular maintenance.

• server
• Notebook PC
• Software (middle, driver, security, etc.)

<Please consult us if you have the following issues> - The system administrator is too busy to handle maintenance tasks. - The system is operating stably, and there are not enough man-hours to justify having maintenance personnel. - Maintenance tasks have become too reliant on specific individuals, making handovers difficult. - The maintenance structure is not established, and responding to user inquiries is challenging. - The system was developed in-house, but the knowledgeable personnel have left the company. - The relationship with the development vendor has ended, and system improvements cannot be made. <Features> - We provide flexible support tailored to your needs, from systems developed by other companies to the entire system including the network. - A maintenance-specialized team will establish a maintenance structure at the minimum necessary cost. - Technical staff will respond from the time of inquiry, allowing for quick problem resolution. - Remote services enable rapid investigation and countermeasures for the operational environment. - Our maintenance-specialized team offers one-stop support from inquiry response to system modifications. - You can also trust us with systems developed by other companies.

• Other services
• Other information systems

<Please consult us if you have the following issues> - I want to buy a new computer, but I don't know which one to choose. - I bought a new computer, but I'm worried about the initial setup... - I replaced my computer, but I want to transfer data from my old computer. - I want to use my computer wirelessly. - I can no longer access the internet. - I can no longer send or receive emails. - The computer screen is completely dark and nothing is displayed. - I cannot print from the printer. - I cannot access the file server. - I don't know how to install the software I purchased. - I am setting up a new office and would like assistance with selecting and implementing IT equipment. - I don't really understand, but something seems off. We provide support for inquiries related to systems, networks, computers, peripherals, software, etc., as well as initial troubleshooting during incidents and system recovery. Depending on the situation and your requests, we may provide support through on-site visits.

• Other information systems
• Other PCs and OA equipment
• Notebook PC

Our company analyzes your business processes and provides various support services aimed at improving work efficiency. By consistently reviewing and optimizing operations, as well as proposing tool implementations and providing operational support, we achieve increased productivity and reduced business burdens, thereby supporting sustainable business improvement. Customized Proposals - We conduct detailed interviews to understand your specific business flows and challenges, and select and propose the most suitable software. System Integration - We offer services for building API integrations and interface connections between various business packages. Comprehensive Support After Implementation - We have established a follow-up system that ensures you can use our services with peace of mind after implementation, including operational guidance, training, and maintenance.

• Software (middle, driver, security, etc.)
• Accounting and Finance
• Sales Management

"CrossBox" is a cloud storage service provided by CrossTech Co., Ltd. that allows for an unlimited number of users. It operates on a capacity-based billing system of 18,000 yen (excluding tax) per month for 1TB, allowing for consistent costs regardless of the number of users. It utilizes a domestic data center that has obtained ISO certification and implements advanced security measures such as two-factor authentication and AES 256-bit encryption. It also offers robust features such as creating shared links, version management, and audit reports. Additionally, it supports BCP measures and PPAP measures, enhancing business continuity and information security.

• Document and Data Management
• Storage
• Storage Backup

Infor LN is an ERP that is rich in features specifically tailored for the manufacturing industry and is chosen by manufacturing customers with a global presence. It adopts an architecture that is independent of operating systems and databases, allowing for flexible migration and expansion in line with corporate growth. - We possess extensive product knowledge ranging from the latest products to older ones (Baan), enabling us to support proposals that consider the overall optimization of business operations. - Taking into account Japan's unique business practices and documentation, we support operational improvements and business enhancements from a "field perspective," while leveraging standard functionalities that align with the practical realities of manufacturing sites. - For companies that have already implemented the system, our Infor LN specialized consultants can provide meticulous operational and maintenance support. Example: The relationship with the implementation vendor has been severed, and we would like assistance with small-scale tasks due to operational changes. Example: We would like long-term support for regular technical assistance and operational support from an IT expert's perspective for the business department. Example: We would like advice and consultation from the client's standpoint as a second opinion, separate from existing maintenance vendors.

• ERP Package
• Production Management System
• Purchasing Management System

D365 Fin. / SCM (Dynamics 365 Finance / Supply Chain Management) is a cloud ERP that integrates financial management, manufacturing, inventory, and logistics, working in conjunction with Microsoft products. It optimizes operations through automation powered by AI and supports management decisions with real-time data. It allows for flexible operations and expansions according to corporate growth. - Our specialized engineering team focused on Dynamics 365 Finance / SCM responds flexibly to customer needs. - We possess extensive product knowledge from the latest products to older versions (AX), enabling us to support operational and functional proposals with a focus on overall optimization. - We have a wealth of development experience in integrating with Power Platform, SharePoint, and other Microsoft services, as well as in add-on development. - For companies that have already implemented the system, we can provide prompt and careful support for small-scale additional feature development and regular maintenance support. Example: The relationship with the implementation vendor has ended, and we would like to request small-scale operational support due to changes in operations. Example: We would like long-term support from an IT expert's perspective for regular technical assistance and operational support for the business department.

• ERP Package

We provide comprehensive support for internal systems, ranging from the implementation of CRM and SFA functions to CTI integration, web page construction and integration using Experience Cloud, as well as support for utilizing and improving existing systems. We offer proposals for systemization based on business requirements gathered through hearings, as well as broad support for system implementation using Salesforce, support for utilizing existing environments, and system maintenance. - We provide end-to-end support for implementation and maintenance tasks, including requirement definition, release, and operational maintenance. - Engineers well-versed in business systems accurately analyze customer needs and challenges to support the IT transformation of their operations. - Through proactive communication that aligns with our customers, we achieve smooth collaboration and seamless project advancement.

• SFA/Sales Support System
• CTI Support Center
• project management

"Mitsumol" is a cloud-based estimation simulation tool that streamlines the creation of estimates. By registering the details of products and services, anyone can easily create accurate estimates, enabling self-estimation by customers themselves. This expands opportunities for acquiring new users and significantly reduces the effort and time required for estimate responses. It is a service that supports the reduction of the burden on sales and marketing activities and enhances operational efficiency.

• Other services
• Software (middle, driver, security, etc.)
• SFA/Sales Support System

<Features> - Centralized management of sales, purchasing, production, and inventory Sales, purchasing, production, and inventory information, which were previously managed separately, can now be consolidated and managed within a single system. This facilitates smooth information sharing and improves operational efficiency. - Flexible customization support Based on a basic package, the system can be customized to fit the business content and needs of each company. You can build a system optimized for your own business flow. - Integration with existing systems It can be integrated with currently used systems, minimizing disruption to operations caused by the introduction of a new system. This enables smooth transition and integration. - Visualization of production status The production status for each piece of equipment can be shared in real-time, making it easier for each person in charge to grasp the overall schedule. This is expected to enhance productivity and streamline operations. - Reliable dedicated support After system implementation, dedicated engineers will provide direct support. DAIQ is a system that streamlines production management for small and medium-sized manufacturing companies and promotes the "visualization" of overall operations, supporting improvements in delivery times and quality. It is designed to be intuitive to operate, even without specialized IT knowledge.

• Production Management System
• Production Scheduler
• Process Control System

Utilizing existing Excel for "easy DX" allows for the streamlining of inspection tasks and the reduction of human errors. Field workers can complete tasks solely by touching the tablet screen, without using a keyboard, on a familiar Excel interface. This is primarily used by customers in manufacturing, construction, building maintenance, electricity, railways, and roads for documents such as equipment inspection reports, work reports, defect reports, and production performance reports. There is no need for system construction, it's serverless, and it works offline, making initial investment low and easy to implement. Our company provides solid support from setup to operational launch. <Features> - Easy implementation: Can be used simply by adding to Excel, with no complex settings required. - Input assistance features: Smoothens operations on the tablet and enhances efficiency in attaching photos and entering data. - Paperless transformation: Digitizes paper inspection forms, contributing to operational efficiency and reducing environmental impact. - Diverse options: Functions such as electronic whiteboard capabilities and data integration can be expanded according to business needs.

• Software (middle, driver, security, etc.)
• Electronic documents
• Other operation management software

"Web production services" refer to the service of creating and improving websites, which serve as the face of your company. Our company possesses know-how backed by technology unique to system companies, allowing us to provide flexible and high-quality websites tailored to our clients' needs, such as "corporate sites," "online reservation sites," and "UI/UX design for web systems." We can accommodate a wide range of designs, from highly aesthetic pages to simple and straightforward ones, and we will propose pages that fit your budget. Additionally, we can assist not only with planning and production but also with subsequent operations.

• Software (middle, driver, security, etc.)

"Sales Minister NX" is a sales management system that can comprehensively handle a series of sales operations in one go, enabling low-cost operation by consolidating the system. It also offers robust integration with various documents, simplifying cumbersome document entries such as copying from estimate documents to purchase and sales documents. 【Features】 ■ An integrated system that manages everything from sales management to purchasing and inventory management ■ Improved operational efficiency through integration with RPA (MinoRobo) *For more details, please download the PDF or feel free to contact us.

• Purchasing Management System