クレス List of Products and Services

The "LCM Service" is a service that outsources the management and operational tasks related to the lifecycle of IT equipment and systems, from introduction to disposal. We analyze the current situation of each department and propose necessary products, as well as provide optimized settings for each application, enabling quick and highly secure kitting. Additionally, we consistently handle help desk operations for troubleshooting and a series of tasks related to disposal. 【Network Survey Service Details】 ■ Confirm the configuration status of computers and create an IT asset management table ■ Confirm the configuration status of servers and create an IT asset management table ■ Investigate network devices and network environments and create a configuration diagram *For more details, please download the PDF or feel free to contact us.

The "LCM Service" is an outsourcing service that comprehensively supports the lifecycle of IT assets, from IT equipment lease management to operation, renewal, and disposal. It resolves common issues such as missed PC lease renewals and the complexity of IT equipment contract management often faced by manufacturing companies and those with multiple locations, achieving both cost optimization and enhanced security. During implementation, we analyze the current situation and propose necessary products and configurations. We carry out safe kitting optimized for each use case in a short period. Furthermore, we support IT asset lifecycle management to ensure timely lease expirations are not missed, allowing for efficient renewals and replacements. Additionally, we provide consistent support from help desk services for troubleshooting to data erasure and issuance of disposal certificates during disposal. By entrusting asset replacements and contract renewal tasks, we reduce the burden on the information systems department and enhance operational efficiency on-site. *For more details, please refer to the PDF document or feel free to contact us.*

The "LCM Service" is an outsourcing service that supports IT integration and system standardization, which are challenges in M&A and group restructuring. If the different IT environments and system settings of subsidiaries and affiliated companies are left unchanged, it can lead to increased management complexity and security risks. Therefore, our service investigates and analyzes the current IT assets, creating efficient IT asset management tables and network configuration diagrams. We promote the standardization of the IT environment across the entire group. In addition to uniformity in kitting and settings at the time of implementation, we ensure a smooth integration of subsidiary IT systems that will be necessary after M&A. Furthermore, we provide consistent support for help desk services for troubleshooting, as well as data erasure and issuance of disposal certificates at the time of disposal. This service is ideal for companies with needs such as "M&A IT integration," "group company IT unification," and "subsidiary IT system integration." *For more details, please download the PDF document or feel free to contact us.

The "LCM Service" is a service that supports outsourcing IT support operations for manufacturing companies and businesses with multiple locations in response to the worsening shortage of IT personnel. When PC and network troubles arise at factories or locations and are left to the on-site staff, responses can be delayed, leading to decreased productivity and security risks. Our service employs knowledgeable staff to handle help desk outsourcing and remote support, ensuring quick resolution of issues. Additionally, we analyze the current situation and propose necessary equipment, providing safe kitting in a short period. Ongoing assets are organized as an IT asset management table, making the timing for updates and disposals visible. When disposing of equipment, we also handle data erasure and certificate issuance, ensuring security. This service is ideal for companies facing challenges such as "IT support outsourcing," "help desk outsourcing," "factory IT trouble response," and "IT personnel shortage in manufacturing." *For more details, please download the PDF document or feel free to contact us.

The "LCM Service" is a comprehensive IT maintenance service that includes outsourcing for PC failure response and support during IT equipment malfunctions. It addresses issues such as "delays in equipment trouble response" and "dispersed support contact points" in companies with multiple locations, particularly in the manufacturing sector, thereby improving operational efficiency and productivity. During implementation, we assist with selecting necessary products and safe kitting. During operation, we maintain a stable IT environment through the creation of IT asset management tables and lease renewal management. In the event of a problem, we provide remote support and, if necessary, **on-site maintenance (local support for IT equipment)**. We can respond quickly to sudden failures of PCs and network devices. Additionally, we handle the disposal of aging equipment and the issuance of data erasure certificates consistently, minimizing security risks. This is a reliable outsourcing service that meets needs such as "outsourcing PC failure response," "support during IT equipment malfunctions," "IT maintenance services," and "on-site IT maintenance." *For more details, please download the PDF document or feel free to contact us.*

The "LCM Service" is an outsourcing service that enables secure lifecycle management of IT assets, including automatic application of Windows patch management and security patches. In multi-site companies, particularly in the manufacturing industry, there is often a tendency to prioritize system operation, leading to missed application of security patches. This increases the risk of cyberattacks and information leaks. Our service investigates and organizes the current IT assets, utilizing patch management tools and operational rules to automate and streamline appropriate updates, achieving both stable operation and enhanced security. Furthermore, we provide consistent support from implementation to operation, help desk services during trouble occurrences, and data erasure and certificate issuance during disposal. This strengthens IT security in the manufacturing industry and significantly reduces the burden on information systems departments. It is ideal for companies with needs such as "Windows patch management," "automatic application of security patches," "patch management tools," and "IT security in manufacturing." *For more details, please refer to the PDF document or feel free to contact us.

The "LCM Service" is an IT asset management outsourcing service that fundamentally resolves security risks posed by rogue PCs and unauthorized USB drives lurking within companies. In industries such as manufacturing, where IT devices are used across multiple locations, there is an increasing number of cases where devices and external media brought in by on-site personnel lead to information leaks. Our service investigates the current IT equipment and organizes an IT asset management table. Furthermore, we support the implementation of USB drive prohibition methods and IT device usage restriction rules, achieving controlled security operations. Additionally, as a measure against shadow IT, we identify unregistered devices and visualize their usage, promoting comprehensive IT security measures for manufacturing companies. By providing consistent support from implementation to operation, including data deletion and certificate issuance at the time of disposal, we aim to reduce risks across the entire organization. This service is ideal for companies considering "USB Drive Prohibition Methods," "Shadow IT Measures," "IT Device Usage Restrictions," and "IT Security Measures for Manufacturing." *For more details, please refer to the PDF document or feel free to contact us.

The "LCM Service" is an outsourcing service that safely implements the disposal methods for IT equipment such as PCs and servers, thoroughly preventing the risk of information leakage by issuing data erasure certificates. In the manufacturing industry and companies with multiple locations, there has been an increase in cases where improper processing occurs during the disposal of aging PCs and hard disks, leading to risks of PC disposal and information leaks. Our service collects the equipment to be disposed of and acts on behalf of safe processing by data erasure vendors that comply with industry standards. We issue erasure certificates as needed, addressing compliance and audits. Furthermore, by providing consistent support from implementation to operation, lease renewal, and disposal, we efficiently manage the lifecycle of IT assets. We also offer the creation of IT asset management tables and network configuration diagrams, reducing the burden on the IT department. This service is ideal for companies facing challenges with keywords such as "IT equipment disposal methods," "data erasure certificates," "PC disposal risks," and "hard disk data erasure vendors." *For more details, please refer to the PDF document or feel free to contact us.

The "LCM Service" is an outsourcing service that streamlines the often complex task of network configuration management, enabling the creation of clear network diagrams and conducting network inventories. In companies with multiple locations, such as those in the manufacturing industry, different devices and settings at each site are often neglected, leading to delays in network device surveys and internal LAN configuration management, which can make it difficult to identify the causes of issues when they arise. Our service investigates PCs, servers, routers, switches, and more to create accurate network diagrams. Additionally, by organizing device information into an IT asset management table, we visualize the entire IT infrastructure across locations. Furthermore, with total support that includes kitting, help desk outsourcing, data erasure during disposal, and certificate issuance, we significantly reduce the burden on IT departments. This simultaneously ensures stable operation of the entire network and enhances security. This service is ideal for companies facing challenges such as "creating network diagrams," "network device surveys," "internal LAN configuration management," and "network inventories." *For more details, please refer to the PDF document or feel free to contact us.

The "LCM Service" is an outsourcing service that comprehensively handles IT-related tasks that arise during office or factory relocations and layout changes. For companies with multiple locations, especially in the manufacturing industry, network wiring reconstruction and LAN wiring work are necessary due to changes in factory equipment or office layouts. However, relying solely on on-site personnel or a limited IT department to manage this can lead to delays and troubles. Our service provides comprehensive support from preliminary surveys to network device reconfiguration and coordination with LAN wiring contractors, ensuring a smooth relocation and layout change. Additionally, we consistently handle tasks such as PC and server kitting, IT asset management table creation, and data erasure and certification issuance for discarded equipment. By entrusting the complex tasks that arise during relocation to us, companies can focus their internal resources on core business activities. This service is ideal for companies considering "IT support for office relocation," "network wiring reconstruction," "IT layout changes in manufacturing," and "LAN wiring contractors." *For more details, please refer to the PDF document or feel free to contact us.