INNOOV（イノーブ） Product Lineup

The Amazon Connect phone support integration feature of Customer Service Management (CSM) is a voice-enabled function that allows you to manage phone inquiries from customers on the same screen as other support channels such as email and chat. Issues that could not be resolved during the call are automatically created as work items, and the call content is recorded as a transcription. This prevents the personalization of responses and oversight, simultaneously improving customer experience and streamlining support operations. 【Features】 ■ Integrates phone (voice) channels into CSM, enabling multi-channel support ■ Automatically records call content as transcriptions and centrally manages history ■ Allows for smooth execution of follow-up tasks after phone support

• Integrated operation management

Customer Service Management (CSM) is a customer service management tool that centrally manages inquiries and requests from customers, stabilizing customer interactions that tend to become personalized into an "operational framework." The customer-facing portal feature (Customer-facing Portal / Customer Hub) provides a dedicated interface where customers can check the status of their inquiries, the results of responses, past history, and knowledge. This reduces the need for follow-up inquiries to check progress, achieving a balance between customer experience and support operational efficiency. 【Features】 ■ Visualization of inquiry and request status through a dedicated customer portal ■ Customers can refer to their own past response history ■ Promotion of self-resolution and reduction of support burden through knowledge and FAQ integration

• Integrated operation management

The interdepartmental collaboration and automation features of Customer Service Management (CSM) are designed to facilitate collaboration with other departments such as development, product, and operations, starting from customer inquiries. By utilizing rule-based automation, it reduces operational burdens while ensuring comprehensive cross-departmental responses without any omissions. 【Features】 ■ Cross-departmental collaboration starting from inquiries ■ Rapid sharing of issues and improvement requests ■ Automation of operational rules and support for their establishment

• Integrated operation management

The notification and status sharing feature of Customer Service Management (CSM) automatically informs customers and stakeholders of changes in response status and important updates. By standardizing progress sharing, it suppresses inquiries for confirmation and reminders, enabling smooth communication. 【Features】 ■ Automatic notifications when response status changes ■ Standardization of progress and status sharing ■ Suppression of confirmation and reminder inquiries

• Integrated operation management

The customer feedback management feature of Customer Service Management (CSM) is designed to accumulate inquiries and requests and utilize them for continuous improvement. It ensures that customer interactions do not end at a single point but lead to product and operational enhancements. 【Features】 ■ Accumulation of customer requests and improvement suggestions ■ Utilization for product and operational improvements ■ Continuous improvement based on customer feedback

• Integrated operation management

The customer context and history management feature of Customer Service Management (CSM) is designed to centrally grasp the inquiry history, contract status, and background of responses for each customer. This enables informed decision-making based on the customer's situation and importance, supporting high-quality customer interactions. 【Features】 ■ Centralized management of inquiry and response history for each customer ■ Prevention of repeated questions and re-explanations ■ Reduction of handover costs during changes in responsible personnel

• Integrated operation management

The AI collaborative support feature of Customer Service Management (CSM) utilizes AI to assist with inquiry responses, enabling collaboration between humans and AI in customer interactions. By allowing humans to make the final decisions while leveraging AI suggestions, it achieves a balance between quality and speed. 【Features】 ■ Initial response and organization of inquiry content by AI ■ Decision support through the provision of response options and handling policies ■ Accumulation of knowledge and standardization of response quality

• Integrated operation management

The inquiry and request centralized management function of Customer Service Management (CSM) is designed to manage inquiries, requests, and issues received from customers in one place, allowing for the visualization of response status and progress. By integrating multiple reception channels such as email and forms, it prevents oversight and duplicate responses, ensuring stable customer support. Additionally, consolidating multiple reception channels helps to avoid oversight and duplicate responses, achieving stable customer support operations. 【Features】 ■ Centralized management of inquiries, requests, and issues ■ Visualization of response status and pending cases ■ Stabilization of response quality through unified contact points

• Integrated operation management

Intercom FIN is a next-generation support platform that utilizes AI to automate and streamline customer support operations. It can be implemented without changing existing inquiry response workflows and achieves automatic responses in natural language, ticket classification, knowledge generation, summarization, and analysis all in one. Regardless of company size, it is being rapidly adopted by businesses around the world as a solution that simultaneously improves support quality and reduces operational costs.

• SFA/Sales Support System

Vonage provides a comprehensive cloud-based communication platform designed to enable smooth communication for businesses. It integrates voice calls, video calls, SMS, chat, and AI-powered voice bots to create a seamless customer experience. With an API-based design, it easily connects with any system or application, supporting the optimization of business communications. In particular, by leveraging Vonage's communication APIs (Voice API, Video API, Messaging API), businesses can build their own communication flows and enhance engagement with customers. Additionally, intelligent systems equipped with real-time data analytics and AI capabilities assist in streamlining customer support and optimizing marketing. Vonage features a scalable design applicable to companies across various industries, with major enterprises such as Uber, Airbnb, and SAP adopting it. INNOOV serves as Vonage's official domestic partner, providing consulting and implementation support.

• Communications

Vanta provides a comprehensive cloud-based solution designed to help companies efficiently manage security and compliance. It supports major security certifications such as SOC 2, ISO 27001, and GDPR, not only accelerating the certification process but also significantly improving its efficiency. In particular, the automated compliance check feature allows for the real-time collection and management of necessary evidence and data, greatly reducing the effort and time required for audit preparation. This enables companies to focus their resources on their core business, where they should be concentrating. Additionally, the flexible API design allows for seamless integration with existing tools and services, which can also streamline overall business processes. Furthermore, Vanta's scalable design makes it suitable for a wide range of company sizes, from startups to large enterprises. Many companies, including Dropbox, Notion, and Loom, utilize Vanta to achieve an operational framework that balances safety and efficiency. INNOOV acts as Vanta's official domestic partner, providing consulting and implementation support.

• Software (middle, driver, security, etc.)

Frontegg is a company that provides a user management platform for B2B SaaS businesses. Founded in 2019, it helps companies quickly integrate user authentication and access management features. Key features include secure authentication and authorization, multi-factor authentication (MFA), passwordless authentication, single sign-on (SSO), user management, and role-based access control (RBAC). This allows users to seamlessly access multiple services, while developers can simplify user creation, management, and access permissions. Additionally, real-time notifications and system integration are streamlined through webhooks and event management. Frontegg eliminates the need for companies to build user management in-house, allowing their development resources to focus on core products. It is utilized by companies such as Datadog, Siemens, and Samsung, and is highly regarded as a solution that combines scalability and security. INNOOV serves as Frontegg's official domestic distributor, providing consulting and implementation support.

• Other security

Frontegg's product, which innovates SaaS product development and customer authentication management solutions, helps companies build great products by allowing them to focus on core functionalities without compromising the customer product experience. We have been providing consulting services to software companies and IT departments of enterprises, focusing on improving internal communication and processes. This time, as a partner of Frontegg, we will support business improvements utilizing Frontegg products with the aim of achieving a more comfortable work environment for our clients.

• Internal Control and Operational Management

"Atlassian Rovo" is an advanced software solution designed to streamline project management and team collaboration. Rovo integrates a wide range of project management features, including task management, scheduling, progress tracking, and resource allocation, to make projects as efficient as possible. 【Features】 ■ Easy creation, assignment, deadline setting, and prioritization of tasks, with an intuitive understanding of task status through visual boards and list views. ■ Visual management of project timelines through Gantt charts and calendar features, preventing schedule delays and resource overuse. ■ Provides chat, comments, and file sharing features to facilitate rapid information sharing and feedback among team members. ■ Can be integrated with other Atlassian products and third-party tools, allowing for implementation without disrupting existing workflows.

• Document and Data Management

"Atlassian Rovo" is an advanced software solution designed to streamline project management and team collaboration. Rovo integrates a wide range of project management features, including task management, scheduling, progress tracking, and resource allocation, allowing projects to be as efficient as possible. 【Features】 ■ Easily create, assign, set deadlines, and prioritize tasks, with intuitive visual boards and list views to grasp the status of tasks. ■ Visually manage project timelines through Gantt charts and calendar features, preventing schedule delays and resource overuse. ■ Provides chat, comments, and file sharing features to facilitate rapid information sharing and feedback among team members. ■ Can be integrated with other Atlassian products and third-party tools, allowing for implementation without disrupting existing workflows.

• Document and Data Management

"Atlassian Rovo" is an advanced software solution designed to streamline project management and team collaboration. Rovo integrates a wide range of project management features, including task management, scheduling, progress tracking, and resource allocation, to make projects as efficient as possible. 【Features】 ■ Easy creation, assignment, deadline setting, and prioritization of tasks, with an intuitive visual board or list view to grasp the status of tasks. ■ Visual management of project timelines through Gantt charts and calendar features, preventing schedule delays and resource overuse. ■ Provides chat, comments, and file sharing features to facilitate rapid information sharing and feedback among team members. ■ Can be integrated with other Atlassian products and third-party tools, allowing for implementation without disrupting existing workflows.

• Document and Data Management

"Atlassian Rovo" is an advanced software solution designed to streamline project management and team collaboration. Rovo integrates a wide range of project management features, including task management, scheduling, progress tracking, and resource allocation, to make projects as efficient as possible. 【Features】 ■ Easy creation, assignment, deadline setting, and prioritization of tasks, with an intuitive understanding of task status through visual boards and list views. ■ Visual management of project timelines through Gantt charts and calendar features, preventing schedule delays and resource overuse. ■ Provides chat, comments, and file sharing features to facilitate quick information sharing and feedback among team members. ■ Can be integrated with other Atlassian products and third-party tools, allowing for implementation without disrupting existing workflows.

• Document and Data Management

"Atlassian Rovo" is an advanced software solution designed to streamline project management and team collaboration. Rovo integrates a wide range of project management features, including task management, scheduling, progress tracking, and resource allocation, to make projects as efficient as possible. 【Features】 ■ Easy creation, assignment, deadline setting, and prioritization of tasks, with an intuitive visual board or list view to grasp the status of tasks. ■ Visually manage project timelines through Gantt charts and calendar features, preventing schedule delays and resource overuse. ■ Provides chat, comments, and file sharing features to facilitate rapid information sharing and feedback among team members. ■ Can be integrated with other Atlassian products and third-party tools, allowing for implementation without disrupting existing workflows.

• Document and Data Management

"Atlassian Rovo" is an advanced software solution designed to streamline project management and team collaboration. Rovo integrates a wide range of project management features, including task management, scheduling, progress tracking, and resource allocation, to make projects as efficient as possible. 【Features】 ■ Easy creation, assignment, deadline setting, and prioritization of tasks, with an intuitive understanding of task status through visual boards and list views. ■ Visual management of project timelines through Gantt charts and calendar features, preventing schedule delays and resource overuse. ■ Provides chat, comments, and file sharing features to facilitate rapid information sharing and feedback among team members. ■ Can be integrated with other Atlassian products and third-party tools, allowing for implementation without disrupting existing workflows.

• Document and Data Management

"Atlassian Rovo" is an advanced software solution designed to streamline project management and team collaboration. Rovo integrates a wide range of project management features, including task management, scheduling, progress tracking, and resource allocation, to make projects as efficient as possible. 【Features】 ■ Creating, assigning, setting deadlines, and prioritizing tasks is easy, and the status of tasks can be intuitively understood through visual boards and list views. ■ The project timeline can be visually managed through Gantt charts and calendar features, preventing schedule delays and resource overuse. ■ It provides chat, comments, and file-sharing features to facilitate rapid information sharing and feedback among team members. ■ It can be integrated with other Atlassian products and third-party tools, allowing for implementation without disrupting existing workflows.

• Document and Data Management

The improvement proposal list management tool 'Confluence' allows for the creation, editing, and management of documents across internal and external boundaries. This management tool can significantly enhance operational efficiency through the management of improvement proposal lists. It supports everyone in working with the latest information at all times, and by centralizing proposals, it facilitates smooth communication within the entire team and allows for the smooth progression of business process improvements. 【Features】 ■ Centralized management and prioritization of proposals ■ Easy real-time collaborative editing and feedback ■ Progress management of proposals and visualization of tasks ■ Quick information access with advanced search capabilities ■ Version control and tracking of change history

• Document and Data Management

The internal audit document management tool "Confluence" allows for the creation, editing, and management of documents across internal and external boundaries. By managing internal audit documents, it ensures transparency in the audit process, reinforces compliance, and enhances operational efficiency. Utilizing the automatic page creation feature enables anyone to easily create professional audit documents, thereby improving the overall productivity of the team. 【Features】 ■ Standardized Format: All documents are automatically created in a standardized format, maintaining consistency and allowing everyone to share information in the same format. ■ Rapid and Efficient Document Creation: The hassle of manual document creation is eliminated, allowing for the production of high-quality audit documents in a short time. By automatically inserting necessary information, work time is significantly reduced. ■ Automatic Updates: If there are changes to the documents, they are automatically updated and notifications are sent, ensuring that the latest information is always available.

• Document and Data Management

The progress report management tool 'Confluence' allows for the creation, editing, and management of documents across internal and external boundaries. By managing progress reports, it ensures project transparency and enhances overall team efficiency. Utilizing the guest feature facilitates smooth information sharing with external stakeholders, supporting project success. 【Features】 ■ Seamless external collaboration: Easily share documents and information with external stakeholders, ensuring everyone has the same information and enabling smooth communication. ■ Secure access control: You can set access permissions to allow viewing or editing of only the necessary information, achieving appropriate information sharing while protecting confidential data. ■ Real-time update notifications: Guest users can provide comments and feedback in real-time, and notifications are automatically sent when documents are updated.

• Document and Data Management

The product specification management tool 'Confluence' allows for the creation, editing, and management of documents across internal and external boundaries. By managing product specifications, it helps maintain information consistency and improves the transparency and efficiency of the development process. Utilizing the template feature enables anyone to easily create professional documents, thereby enhancing the overall productivity of the team. 【Features】 ■ Unified Format: All documents are created in a unified format, maintaining consistency and improving the appearance and content integrity of documents, deepening understanding across the entire team. ■ Rapid Document Creation: Eliminates the hassle of creating documents from scratch, allowing for the quick production of high-quality documents. By using templates that incorporate standard information in advance, it significantly reduces working time. ■ Customizable Templates: Templates can be customized to fit the specific requirements and objectives of each team or project.

• Document and Data Management

The document management tool "Confluence" allows you to create, edit, and manage documents across internal and external boundaries. By utilizing the document collaboration feature (Collaborative editing), multiple users can edit the same document in real-time and add comments. Let's use Confluence's document collaboration feature now to achieve smooth communication and efficient teamwork across the entire team. 【Features】 ■ Real-time editing: Multiple users can edit documents simultaneously, enabling real-time collaboration. ■ Change history tracking: The change history of documents is saved, allowing you to track who made what changes and revert to previous versions if necessary. ■ Comment feature: Users can add comments within the document, facilitating discussions and feedback exchanges.

• Document and Data Management

The traceability management tool 'Confluence' allows for the creation, editing, and management of documents across internal and external boundaries. By conducting traceability management, it becomes possible to accurately track the origins of products and parts, ensuring quality assurance, rapid problem resolution, and regulatory compliance. Additionally, by utilizing database functions, vast amounts of information can be efficiently organized and searched, further enhancing the accuracy and speed of traceability management. 【Features】 ■ Backup and Recovery: It has a regular backup function that reduces the risk of data loss and allows for quick recovery as needed. ■ Scalability: It can scale to handle large amounts of data, allowing the system to expand in line with the company's growth. ■ Maintenance of Integrity: Validation rules can be set during data entry to maintain data consistency, thereby preserving data quality.

• Document and Data Management

Compass is a digital platform that supports the optimization and efficiency of processes across various industries through data integration, analysis, and visualization. For example, by utilizing template features, it enables the standardization and efficiency of processes in supply chain management, allowing for consistent quality and rapid response. Managing the supply chain supports cost reduction, ensures supply stability, and facilitates quick responses to demand fluctuations. 【Features】 ■ Quick Start: Significantly reduces the time required to launch projects. By using pre-prepared templates, it eliminates the hassle of creating designs from scratch. ■ Consistency Assurance: The templates include design elements based on design guidelines, ensuring consistent design throughout the project and maintaining brand unity. ■ Customizability: It is customizable and can be adjusted to meet the needs and requirements of the project. If necessary, templates can be modified to create project-specific designs.

• Document and Data Management

Compass is a digital platform that supports the optimization and efficiency of processes across various industries through data integration, analysis, and visualization. For example, by utilizing the component library feature, it is possible to quickly deploy standardized analysis modules and dashboards, enabling simple and effective visualization of anomaly detection and maintenance. In this way, predictive maintenance of equipment can prevent unexpected failures by early detection of machine anomalies and implementing planned maintenance. 【Features】 ■ High Usability: Components are reusable and easy to use, which improves work efficiency and saves time and effort. ■ Ensured Consistency: Components within the library are created based on unified design guidelines, maintaining a consistent design throughout the project. This leads to improved user experience and brand cohesion.

• Document and Data Management

Compass is a digital platform that supports the optimization and efficiency of processes across various industries through data integration, analysis, and visualization. For example, by utilizing the accessibility guide feature, digitizing operation manuals, accommodating multiple languages, and visualizing work instructions, workers' understanding and work efficiency can be improved, maintaining consistent quality and productivity. In this way, process optimization supports cost reduction, quality enhancement, and increased production efficiency. 【Features】 ■ Accessibility Recommendations: Designers and developers can access the latest information on accessibility and take appropriate measures. ■ Checklists and Tools: Checklists and tools for verifying accessibility provide teams with means to continuously monitor and improve the accessibility of products and services. ■ User Testing Support: Including best practices and testing methods for conducting user tests, teams can effectively carry out tests with actual users to identify and improve accessibility issues.

• Document and Data Management

The IT service management tool "Jira Software" comprehensively supports teams in planning, assigning, tracking, reporting, and managing work to deliver excellent services quickly. With project management templates, it allows for task prioritization, management of team workloads, and tracking of work from planning to completion, making projects as efficient as possible. **Features** - It enables planning to set task priorities, manage team workloads, and maximize overall project efficiency. - Visualize task status in Kanban format with board view and quickly review and organize tasks in list view. Clarify task duration and dependencies through timeline and calendar views, and keep track of deadlines. - Includes summary views to overview project progress, priorities, and activities, as well as integrated reports and dashboards to analyze resource allocation and task progress. - Workflows can be customized according to project needs, allowing for easy setup of subtasks, deadlines, and priorities to achieve effective project management.

• Document and Data Management

The IT service management tool "Jira Software" comprehensively supports teams in delivering excellent services quickly, from planning and assignment to tracking, reporting, and management. Project management templates allow for task prioritization, management of team workloads, and tracking of work from planning to completion, making projects as efficient as possible. **Features** - You can set task priorities, manage team workloads, and maximize overall project efficiency through planning. - Visualize task statuses in Kanban format with board view and quickly review and organize tasks in list view. Clarify task durations and dependencies through timeline and calendar views, and keep track of deadlines. - Includes summary views to overview project progress, priorities, and activities, as well as integrated reports and dashboards to analyze resource allocation and task progress. - Workflows can be customized according to project needs, allowing for easy setup of subtasks, deadlines, and priorities, enabling effective project management.

• Document and Data Management

The IT service management tool "Jira Software" comprehensively supports teams in delivering excellent services quickly, from planning and assignment to tracking, reporting, and management. Project management templates allow for task prioritization, management of team workloads, and tracking of work from planning to completion, making projects as efficient as possible. **Features** - You can set task priorities, manage team workloads, and maximize overall project efficiency through planning. - Visualize task statuses in a Kanban format with board view and quickly review and organize tasks in list view. Clarify task durations and dependencies through timeline and calendar views, and keep track of deadlines. - Includes summary views to overview project progress, priorities, and activities, as well as integrated reports and dashboards to analyze resource allocation and task progress. - Workflows can be customized according to project needs, allowing for easy setup of subtasks, deadlines, and priorities, enabling effective project management.

• Document and Data Management

The IT service management tool "Jira Software" comprehensively supports teams in delivering excellent services quickly, from planning and assigning work to tracking, reporting, and management. Project management templates allow for task prioritization, management of team workloads, and tracking of work from planning to completion, making projects as efficient as possible. **Features** - You can set task priorities, manage team workloads, and maximize overall project efficiency through planning. - Visualize task statuses in a Kanban format with board view, and quickly review and organize tasks in list view. Clarify task durations and dependencies through timeline and calendar views, and keep track of deadlines. - Includes summary views to overview project progress, priorities, and activities, as well as integrated reports and dashboards to analyze resource allocation and task progress. - Workflows can be customized according to project needs, allowing for easy setup of subtasks, deadlines, and priorities, enabling effective project management.

• Document and Data Management

The IT service management tool "Jira Software" comprehensively supports teams in planning, assigning, tracking, reporting, and managing work to deliver excellent services quickly. With project management templates, you can streamline projects as much as possible by prioritizing tasks, managing team workloads, and tracking work from planning to completion. **Features** ■ You can set task priorities, manage team workloads, and maximize overall project efficiency through planning. ■ Visualize task statuses in Kanban format with board view, and quickly review and organize tasks in list view. Clarify task durations and dependencies through timeline and calendar views, and keep track of deadlines. ■ Includes summary views to overview project progress, priorities, and activities, as well as integrated reports and dashboards to analyze resource allocation and task progress. ■ Workflows can be customized according to project needs, allowing for easy setup of subtasks, deadlines, and priorities to achieve effective project management.

• Document and Data Management

The IT service management tool "Jira Software" comprehensively supports teams in delivering excellent services quickly, from planning and assignment to tracking, reporting, and management. Project management templates allow for prioritizing tasks, managing team workloads, and tracking work from planning to completion, making projects as efficient as possible. **Features** ■ It enables planning to set task priorities, manage team workloads, and maximize overall project efficiency. ■ Visualize task statuses in a Kanban format with the board view and quickly review and organize tasks in the list view. Clarify task durations and dependencies through timeline and calendar views, keeping track of deadlines. ■ Includes summary views to overview project progress, priorities, and activities, as well as integrated reports and dashboards to analyze resource allocation and task progress. ■ Workflows can be customized according to project needs, allowing for easy setup of subtasks, deadlines, and priorities, achieving effective project management.

• Document and Data Management

The IT service management tool "Jira Software" comprehensively supports teams in delivering excellent services quickly, from planning and assignment to tracking, reporting, and management. Project management templates allow for task prioritization, management of team workloads, and tracking of work from planning to completion, making projects as efficient as possible. **Features** - You can set task priorities, manage team workloads, and maximize overall project efficiency through planning. - Visualize task statuses in a Kanban format using the board view, and quickly review and organize tasks in the list view. Clarify task durations and dependencies through timeline and calendar views, and keep track of deadlines. - Includes summary views to overview project progress, priorities, and activities, as well as integrated reports and dashboards to analyze resource allocation and task progress. - Workflows can be customized according to project needs, allowing for easy setup of subtasks, deadlines, and priorities, enabling effective project management.

• Document and Data Management

The IT service management tool "Jira Software" comprehensively supports teams in delivering excellent services quickly, from planning and assignment to tracking, reporting, and management. Project management templates allow for task prioritization, management of team workloads, and tracking of work from planning to completion, making projects as efficient as possible. **Features** ■ It enables planning to set task priorities, manage team workloads, and maximize overall project efficiency. ■ Visualize task statuses in a Kanban format using the board view, and quickly review and organize tasks in the list view. Clarify task durations and dependencies through timeline and calendar views, and keep track of deadlines. ■ Includes summary views to overview project progress, priorities, and activities, as well as integrated reports and dashboards to analyze resource allocation and task progress. ■ Workflows can be customized according to project needs, allowing for easy setup of subtasks, deadlines, and priorities, achieving effective project management.

• Document and Data Management

The IT service management tool "Jira Software" comprehensively supports teams in planning, assigning, tracking, reporting, and managing work to deliver excellent services quickly. With project management templates, you can prioritize tasks, manage team workloads, and track work from planning to completion, making projects as efficient as possible. **Features** - You can set task priorities, manage team workloads, and maximize overall project efficiency through planning. - Visualize task statuses in a Kanban format with the board view, and quickly review and organize tasks in the list view. Clarify task durations and dependencies through timeline and calendar views, and keep track of deadlines. - Includes summary views to overview project progress, priorities, and activities, as well as integrated reports and dashboards to analyze resource allocation and task progress. - Workflows can be customized according to project needs, allowing for easy setup of subtasks, deadlines, and priorities to achieve effective project management.

• Document and Data Management

The IT service management tool "Jira Software" comprehensively supports teams in delivering excellent services quickly, from planning and assignment to tracking, reporting, and management. With project management templates, you can streamline projects as much as possible by prioritizing tasks, managing team workloads, and tracking work from planning to completion. **Features** - You can set task priorities, manage team workloads, and maximize overall project efficiency through planning. - Visualize task statuses in a Kanban format with board view, and quickly review and organize tasks in list view. Clarify task durations and dependencies through timeline and calendar views, and keep track of deadlines. - Includes summary views to overview project progress, priorities, and activities, as well as integrated reports and dashboards to analyze resource allocation and task progress. - Workflows can be customized according to project needs, allowing for easy setup of subtasks, deadlines, and priorities, enabling effective project management.

• Document and Data Management

The IT service management tool "Jira Software" comprehensively supports teams in delivering excellent services quickly, from planning and assignment to tracking, reporting, and management. Project management templates allow for task prioritization, management of team workloads, and tracking of work from planning to completion, optimizing projects as much as possible. **Features** - You can set task priorities, manage team workloads, and plan to maximize overall project efficiency. - Visualize task statuses in a Kanban format with board view, and quickly review and organize tasks in list view. Clarify task durations and dependencies through timeline and calendar views, and keep track of deadlines. - Includes summary views to overview project progress, priorities, and activities, as well as integrated reports and dashboards to analyze resource allocation and task progress. - Workflows can be customized according to project needs, allowing for easy setting of subtasks, deadlines, and priorities, enabling effective project management.

• Document and Data Management

The IT service management tool "Jira Software" comprehensively supports teams in delivering excellent services quickly, from planning and assignment to tracking, reporting, and management. Project management templates allow for task prioritization, management of team workloads, and tracking of work from planning to completion, making projects as efficient as possible. **Features** - You can set task priorities, manage team workloads, and maximize overall project efficiency through planning. - Visualize task statuses in a Kanban format using board view, and quickly review and organize tasks in list view. Clarify task durations and dependencies through timeline and calendar views, and keep track of deadlines. - Includes summary views to overview project progress, priorities, and activities, as well as integrated reports and dashboards to analyze resource allocation and task progress. - Workflows can be customized according to project needs, allowing for easy setup of subtasks, deadlines, and priorities, enabling effective project management.

• Workflow System

The IT service management tool "Jira Software" comprehensively supports teams in delivering excellent services quickly, from planning and assigning work to tracking, reporting, and management. Project management templates allow for task prioritization, management of team workloads, and tracking work from planning to completion, making projects as efficient as possible. **Features** - You can set task priorities, manage team workloads, and maximize overall project efficiency through planning. - Visualize task statuses in a Kanban format with the board view and quickly review and organize tasks in the list view. Clarify task durations and dependencies through timeline and calendar views to keep track of deadlines. - Includes summary views to overview project progress, priorities, and activities, as well as integrated reports and dashboards to analyze resource allocation and task progress. - Workflows can be customized according to project needs, allowing for easy setup of subtasks, deadlines, and priorities, enabling effective project management.

• Document and Data Management

The IT service management tool "Jira Software" comprehensively supports teams in delivering excellent services quickly, from planning and assignment to tracking, reporting, and management. Project management templates allow for task prioritization, management of team workloads, and tracking of work from planning to completion, making projects as efficient as possible. **Features** - You can set task priorities, manage team workloads, and plan to maximize overall project efficiency. - Visualize task statuses in a Kanban format with board view, and quickly review and organize tasks in list view. Clarify task durations and dependencies through timeline and calendar views, and keep track of deadlines. - Includes summary views to overview project progress, priorities, and activities, as well as integrated reports and dashboards to analyze resource allocation and task progress. - Workflows can be customized according to project needs, allowing for easy setup of subtasks, deadlines, and priorities, enabling effective project management.

• Document and Data Management

The IT service management tool "Jira Software" comprehensively supports teams in delivering excellent services quickly, from planning and assignment to tracking, reporting, and management. Project management templates allow for task prioritization, management of team workloads, and tracking of work from planning to completion, making projects as efficient as possible. **Features** ■ You can set task priorities, manage team workloads, and maximize overall project efficiency through planning. ■ Visualize task statuses in a Kanban format with board view and quickly review and organize tasks in list view. Clarify task durations and dependencies through timeline and calendar views, and keep track of deadlines. ■ Includes summary views to overview project progress, priorities, and activities, as well as integrated reports and dashboards to analyze resource allocation and task progress. ■ Workflows can be customized according to project needs, allowing for easy setup of subtasks, deadlines, and priorities, enabling effective project management.

• Document and Data Management

The IT service management tool "Jira Software" comprehensively supports teams in delivering excellent services quickly, from planning and assignment to tracking, reporting, and management. Project management templates allow for prioritizing tasks, managing team workloads, and tracking work from planning to completion, making projects as efficient as possible. **Features** - You can set task priorities, manage team workloads, and maximize overall project efficiency through planning. - Visualize task statuses in a Kanban format with board view, and quickly review and organize tasks in list view. Clarify task durations and dependencies through timeline and calendar views, and keep track of deadlines. - Includes summary views to overview project progress, priorities, and activities, as well as integrated reports and dashboards to analyze resource allocation and task progress. - Workflows can be customized according to project needs, allowing for easy setup of subtasks, deadlines, and priorities to achieve effective project management.

• Document and Data Management