INNOOV（イノーブ） List of Products and Services

Vonage provides a comprehensive cloud-based communication platform designed to enable smooth communication for businesses. It integrates voice calls, video calls, SMS, chat, and AI-powered voice bots to create a seamless customer experience. With an API-based design, it easily connects with any system or application, supporting the optimization of business communications. In particular, by leveraging Vonage's communication APIs (Voice API, Video API, Messaging API), businesses can build their own communication flows and enhance engagement with customers. Additionally, intelligent systems equipped with real-time data analytics and AI capabilities assist in streamlining customer support and optimizing marketing. Vonage features a scalable design applicable to companies across various industries, with major enterprises such as Uber, Airbnb, and SAP adopting it. INNOOV serves as Vonage's official domestic partner, providing consulting and implementation support.

• Communications

Vanta provides a comprehensive cloud-based solution designed to help companies efficiently manage security and compliance. It supports major security certifications such as SOC 2, ISO 27001, and GDPR, not only accelerating the certification process but also significantly improving its efficiency. In particular, the automated compliance check feature allows for the real-time collection and management of necessary evidence and data, greatly reducing the effort and time required for audit preparation. This enables companies to focus their resources on their core business, where they should be concentrating. Additionally, the flexible API design allows for seamless integration with existing tools and services, which can also streamline overall business processes. Furthermore, Vanta's scalable design makes it suitable for a wide range of company sizes, from startups to large enterprises. Many companies, including Dropbox, Notion, and Loom, utilize Vanta to achieve an operational framework that balances safety and efficiency. INNOOV acts as Vanta's official domestic partner, providing consulting and implementation support.

• Software (middle, driver, security, etc.)

Frontegg is a company that provides a user management platform for B2B SaaS businesses. Founded in 2019, it helps companies quickly integrate user authentication and access management features. Key features include secure authentication and authorization, multi-factor authentication (MFA), passwordless authentication, single sign-on (SSO), user management, and role-based access control (RBAC). This allows users to seamlessly access multiple services, while developers can simplify user creation, management, and access permissions. Additionally, real-time notifications and system integration are streamlined through webhooks and event management. Frontegg eliminates the need for companies to build user management in-house, allowing their development resources to focus on core products. It is utilized by companies such as Datadog, Siemens, and Samsung, and is highly regarded as a solution that combines scalability and security. INNOOV serves as Frontegg's official domestic distributor, providing consulting and implementation support.

• Other security

Frontegg's product, which innovates SaaS product development and customer authentication management solutions, helps companies build great products by allowing them to focus on core functionalities without compromising the customer product experience. We have been providing consulting services to software companies and IT departments of enterprises, focusing on improving internal communication and processes. This time, as a partner of Frontegg, we will support business improvements utilizing Frontegg products with the aim of achieving a more comfortable work environment for our clients.

• Internal Control and Operational Management

"Atlassian Rovo" is an advanced software solution designed to streamline project management and team collaboration. Rovo integrates a wide range of project management features, including task management, scheduling, progress tracking, and resource allocation, to make projects as efficient as possible. 【Features】 ■ Easy creation, assignment, deadline setting, and prioritization of tasks, with an intuitive understanding of task status through visual boards and list views. ■ Visual management of project timelines through Gantt charts and calendar features, preventing schedule delays and resource overuse. ■ Provides chat, comments, and file sharing features to facilitate rapid information sharing and feedback among team members. ■ Can be integrated with other Atlassian products and third-party tools, allowing for implementation without disrupting existing workflows.

• Document and Data Management

"Atlassian Rovo" is an advanced software solution designed to streamline project management and team collaboration. Rovo integrates a wide range of project management features, including task management, scheduling, progress tracking, and resource allocation, allowing projects to be as efficient as possible. 【Features】 ■ Easily create, assign, set deadlines, and prioritize tasks, with intuitive visual boards and list views to grasp the status of tasks. ■ Visually manage project timelines through Gantt charts and calendar features, preventing schedule delays and resource overuse. ■ Provides chat, comments, and file sharing features to facilitate rapid information sharing and feedback among team members. ■ Can be integrated with other Atlassian products and third-party tools, allowing for implementation without disrupting existing workflows.

• Document and Data Management

"Atlassian Rovo" is an advanced software solution designed to streamline project management and team collaboration. Rovo integrates a wide range of project management features, including task management, scheduling, progress tracking, and resource allocation, to make projects as efficient as possible. 【Features】 ■ Easy creation, assignment, deadline setting, and prioritization of tasks, with an intuitive visual board or list view to grasp the status of tasks. ■ Visual management of project timelines through Gantt charts and calendar features, preventing schedule delays and resource overuse. ■ Provides chat, comments, and file sharing features to facilitate rapid information sharing and feedback among team members. ■ Can be integrated with other Atlassian products and third-party tools, allowing for implementation without disrupting existing workflows.

• Document and Data Management

"Atlassian Rovo" is an advanced software solution designed to streamline project management and team collaboration. Rovo integrates a wide range of project management features, including task management, scheduling, progress tracking, and resource allocation, to make projects as efficient as possible. 【Features】 ■ Easy creation, assignment, deadline setting, and prioritization of tasks, with an intuitive understanding of task status through visual boards and list views. ■ Visual management of project timelines through Gantt charts and calendar features, preventing schedule delays and resource overuse. ■ Provides chat, comments, and file sharing features to facilitate quick information sharing and feedback among team members. ■ Can be integrated with other Atlassian products and third-party tools, allowing for implementation without disrupting existing workflows.

• Document and Data Management

"Atlassian Rovo" is an advanced software solution designed to streamline project management and team collaboration. Rovo integrates a wide range of project management features, including task management, scheduling, progress tracking, and resource allocation, to make projects as efficient as possible. 【Features】 ■ Easy creation, assignment, deadline setting, and prioritization of tasks, with an intuitive visual board or list view to grasp the status of tasks. ■ Visually manage project timelines through Gantt charts and calendar features, preventing schedule delays and resource overuse. ■ Provides chat, comments, and file sharing features to facilitate rapid information sharing and feedback among team members. ■ Can be integrated with other Atlassian products and third-party tools, allowing for implementation without disrupting existing workflows.

• Document and Data Management

"Atlassian Rovo" is an advanced software solution designed to streamline project management and team collaboration. Rovo integrates a wide range of project management features, including task management, scheduling, progress tracking, and resource allocation, to make projects as efficient as possible. 【Features】 ■ Easy creation, assignment, deadline setting, and prioritization of tasks, with an intuitive understanding of task status through visual boards and list views. ■ Visual management of project timelines through Gantt charts and calendar features, preventing schedule delays and resource overuse. ■ Provides chat, comments, and file sharing features to facilitate rapid information sharing and feedback among team members. ■ Can be integrated with other Atlassian products and third-party tools, allowing for implementation without disrupting existing workflows.

• Document and Data Management

"Atlassian Rovo" is an advanced software solution designed to streamline project management and team collaboration. Rovo integrates a wide range of project management features, including task management, scheduling, progress tracking, and resource allocation, to make projects as efficient as possible. 【Features】 ■ Creating, assigning, setting deadlines, and prioritizing tasks is easy, and the status of tasks can be intuitively understood through visual boards and list views. ■ The project timeline can be visually managed through Gantt charts and calendar features, preventing schedule delays and resource overuse. ■ It provides chat, comments, and file-sharing features to facilitate rapid information sharing and feedback among team members. ■ It can be integrated with other Atlassian products and third-party tools, allowing for implementation without disrupting existing workflows.

• Document and Data Management

The improvement proposal list management tool 'Confluence' allows for the creation, editing, and management of documents across internal and external boundaries. This management tool can significantly enhance operational efficiency through the management of improvement proposal lists. It supports everyone in working with the latest information at all times, and by centralizing proposals, it facilitates smooth communication within the entire team and allows for the smooth progression of business process improvements. 【Features】 ■ Centralized management and prioritization of proposals ■ Easy real-time collaborative editing and feedback ■ Progress management of proposals and visualization of tasks ■ Quick information access with advanced search capabilities ■ Version control and tracking of change history

• Document and Data Management

The internal audit document management tool "Confluence" allows for the creation, editing, and management of documents across internal and external boundaries. By managing internal audit documents, it ensures transparency in the audit process, reinforces compliance, and enhances operational efficiency. Utilizing the automatic page creation feature enables anyone to easily create professional audit documents, thereby improving the overall productivity of the team. 【Features】 ■ Standardized Format: All documents are automatically created in a standardized format, maintaining consistency and allowing everyone to share information in the same format. ■ Rapid and Efficient Document Creation: The hassle of manual document creation is eliminated, allowing for the production of high-quality audit documents in a short time. By automatically inserting necessary information, work time is significantly reduced. ■ Automatic Updates: If there are changes to the documents, they are automatically updated and notifications are sent, ensuring that the latest information is always available.

• Document and Data Management

The progress report management tool 'Confluence' allows for the creation, editing, and management of documents across internal and external boundaries. By managing progress reports, it ensures project transparency and enhances overall team efficiency. Utilizing the guest feature facilitates smooth information sharing with external stakeholders, supporting project success. 【Features】 ■ Seamless external collaboration: Easily share documents and information with external stakeholders, ensuring everyone has the same information and enabling smooth communication. ■ Secure access control: You can set access permissions to allow viewing or editing of only the necessary information, achieving appropriate information sharing while protecting confidential data. ■ Real-time update notifications: Guest users can provide comments and feedback in real-time, and notifications are automatically sent when documents are updated.

• Document and Data Management

The product specification management tool 'Confluence' allows for the creation, editing, and management of documents across internal and external boundaries. By managing product specifications, it helps maintain information consistency and improves the transparency and efficiency of the development process. Utilizing the template feature enables anyone to easily create professional documents, thereby enhancing the overall productivity of the team. 【Features】 ■ Unified Format: All documents are created in a unified format, maintaining consistency and improving the appearance and content integrity of documents, deepening understanding across the entire team. ■ Rapid Document Creation: Eliminates the hassle of creating documents from scratch, allowing for the quick production of high-quality documents. By using templates that incorporate standard information in advance, it significantly reduces working time. ■ Customizable Templates: Templates can be customized to fit the specific requirements and objectives of each team or project.

• Document and Data Management

The document management tool "Confluence" allows you to create, edit, and manage documents across internal and external boundaries. By utilizing the document collaboration feature (Collaborative editing), multiple users can edit the same document in real-time and add comments. Let's use Confluence's document collaboration feature now to achieve smooth communication and efficient teamwork across the entire team. 【Features】 ■ Real-time editing: Multiple users can edit documents simultaneously, enabling real-time collaboration. ■ Change history tracking: The change history of documents is saved, allowing you to track who made what changes and revert to previous versions if necessary. ■ Comment feature: Users can add comments within the document, facilitating discussions and feedback exchanges.

• Document and Data Management

The traceability management tool 'Confluence' allows for the creation, editing, and management of documents across internal and external boundaries. By conducting traceability management, it becomes possible to accurately track the origins of products and parts, ensuring quality assurance, rapid problem resolution, and regulatory compliance. Additionally, by utilizing database functions, vast amounts of information can be efficiently organized and searched, further enhancing the accuracy and speed of traceability management. 【Features】 ■ Backup and Recovery: It has a regular backup function that reduces the risk of data loss and allows for quick recovery as needed. ■ Scalability: It can scale to handle large amounts of data, allowing the system to expand in line with the company's growth. ■ Maintenance of Integrity: Validation rules can be set during data entry to maintain data consistency, thereby preserving data quality.

• Document and Data Management

Compass is a digital platform that supports the optimization and efficiency of processes across various industries through data integration, analysis, and visualization. For example, by utilizing template features, it enables the standardization and efficiency of processes in supply chain management, allowing for consistent quality and rapid response. Managing the supply chain supports cost reduction, ensures supply stability, and facilitates quick responses to demand fluctuations. 【Features】 ■ Quick Start: Significantly reduces the time required to launch projects. By using pre-prepared templates, it eliminates the hassle of creating designs from scratch. ■ Consistency Assurance: The templates include design elements based on design guidelines, ensuring consistent design throughout the project and maintaining brand unity. ■ Customizability: It is customizable and can be adjusted to meet the needs and requirements of the project. If necessary, templates can be modified to create project-specific designs.

• Document and Data Management

Compass is a digital platform that supports the optimization and efficiency of processes across various industries through data integration, analysis, and visualization. For example, by utilizing the component library feature, it is possible to quickly deploy standardized analysis modules and dashboards, enabling simple and effective visualization of anomaly detection and maintenance. In this way, predictive maintenance of equipment can prevent unexpected failures by early detection of machine anomalies and implementing planned maintenance. 【Features】 ■ High Usability: Components are reusable and easy to use, which improves work efficiency and saves time and effort. ■ Ensured Consistency: Components within the library are created based on unified design guidelines, maintaining a consistent design throughout the project. This leads to improved user experience and brand cohesion.

• Document and Data Management

Compass is a digital platform that supports the optimization and efficiency of processes across various industries through data integration, analysis, and visualization. For example, by utilizing the accessibility guide feature, digitizing operation manuals, accommodating multiple languages, and visualizing work instructions, workers' understanding and work efficiency can be improved, maintaining consistent quality and productivity. In this way, process optimization supports cost reduction, quality enhancement, and increased production efficiency. 【Features】 ■ Accessibility Recommendations: Designers and developers can access the latest information on accessibility and take appropriate measures. ■ Checklists and Tools: Checklists and tools for verifying accessibility provide teams with means to continuously monitor and improve the accessibility of products and services. ■ User Testing Support: Including best practices and testing methods for conducting user tests, teams can effectively carry out tests with actual users to identify and improve accessibility issues.

• Document and Data Management

The IT service management tool "Jira Software" comprehensively supports teams in planning, assigning, tracking, reporting, and managing work to deliver excellent services quickly. With project management templates, it allows for task prioritization, management of team workloads, and tracking of work from planning to completion, making projects as efficient as possible. **Features** - It enables planning to set task priorities, manage team workloads, and maximize overall project efficiency. - Visualize task status in Kanban format with board view and quickly review and organize tasks in list view. Clarify task duration and dependencies through timeline and calendar views, and keep track of deadlines. - Includes summary views to overview project progress, priorities, and activities, as well as integrated reports and dashboards to analyze resource allocation and task progress. - Workflows can be customized according to project needs, allowing for easy setup of subtasks, deadlines, and priorities to achieve effective project management.

• Document and Data Management

The IT service management tool "Jira Software" comprehensively supports teams in delivering excellent services quickly, from planning and assignment to tracking, reporting, and management. Project management templates allow for task prioritization, management of team workloads, and tracking of work from planning to completion, making projects as efficient as possible. **Features** - You can set task priorities, manage team workloads, and maximize overall project efficiency through planning. - Visualize task statuses in Kanban format with board view and quickly review and organize tasks in list view. Clarify task durations and dependencies through timeline and calendar views, and keep track of deadlines. - Includes summary views to overview project progress, priorities, and activities, as well as integrated reports and dashboards to analyze resource allocation and task progress. - Workflows can be customized according to project needs, allowing for easy setup of subtasks, deadlines, and priorities, enabling effective project management.

• Document and Data Management

The IT service management tool "Jira Software" comprehensively supports teams in delivering excellent services quickly, from planning and assignment to tracking, reporting, and management. Project management templates allow for task prioritization, management of team workloads, and tracking of work from planning to completion, making projects as efficient as possible. **Features** - You can set task priorities, manage team workloads, and maximize overall project efficiency through planning. - Visualize task statuses in a Kanban format with board view and quickly review and organize tasks in list view. Clarify task durations and dependencies through timeline and calendar views, and keep track of deadlines. - Includes summary views to overview project progress, priorities, and activities, as well as integrated reports and dashboards to analyze resource allocation and task progress. - Workflows can be customized according to project needs, allowing for easy setup of subtasks, deadlines, and priorities, enabling effective project management.

• Document and Data Management

The IT service management tool "Jira Software" comprehensively supports teams in delivering excellent services quickly, from planning and assigning work to tracking, reporting, and management. Project management templates allow for task prioritization, management of team workloads, and tracking of work from planning to completion, making projects as efficient as possible. **Features** - You can set task priorities, manage team workloads, and maximize overall project efficiency through planning. - Visualize task statuses in a Kanban format with board view, and quickly review and organize tasks in list view. Clarify task durations and dependencies through timeline and calendar views, and keep track of deadlines. - Includes summary views to overview project progress, priorities, and activities, as well as integrated reports and dashboards to analyze resource allocation and task progress. - Workflows can be customized according to project needs, allowing for easy setup of subtasks, deadlines, and priorities, enabling effective project management.

• Document and Data Management

The IT service management tool "Jira Software" comprehensively supports teams in planning, assigning, tracking, reporting, and managing work to deliver excellent services quickly. With project management templates, you can streamline projects as much as possible by prioritizing tasks, managing team workloads, and tracking work from planning to completion. **Features** ■ You can set task priorities, manage team workloads, and maximize overall project efficiency through planning. ■ Visualize task statuses in Kanban format with board view, and quickly review and organize tasks in list view. Clarify task durations and dependencies through timeline and calendar views, and keep track of deadlines. ■ Includes summary views to overview project progress, priorities, and activities, as well as integrated reports and dashboards to analyze resource allocation and task progress. ■ Workflows can be customized according to project needs, allowing for easy setup of subtasks, deadlines, and priorities to achieve effective project management.

• Document and Data Management

The IT service management tool "Jira Software" comprehensively supports teams in delivering excellent services quickly, from planning and assignment to tracking, reporting, and management. Project management templates allow for prioritizing tasks, managing team workloads, and tracking work from planning to completion, making projects as efficient as possible. **Features** ■ It enables planning to set task priorities, manage team workloads, and maximize overall project efficiency. ■ Visualize task statuses in a Kanban format with the board view and quickly review and organize tasks in the list view. Clarify task durations and dependencies through timeline and calendar views, keeping track of deadlines. ■ Includes summary views to overview project progress, priorities, and activities, as well as integrated reports and dashboards to analyze resource allocation and task progress. ■ Workflows can be customized according to project needs, allowing for easy setup of subtasks, deadlines, and priorities, achieving effective project management.

• Document and Data Management

The IT service management tool "Jira Software" comprehensively supports teams in delivering excellent services quickly, from planning and assignment to tracking, reporting, and management. Project management templates allow for task prioritization, management of team workloads, and tracking of work from planning to completion, making projects as efficient as possible. **Features** - You can set task priorities, manage team workloads, and maximize overall project efficiency through planning. - Visualize task statuses in a Kanban format using the board view, and quickly review and organize tasks in the list view. Clarify task durations and dependencies through timeline and calendar views, and keep track of deadlines. - Includes summary views to overview project progress, priorities, and activities, as well as integrated reports and dashboards to analyze resource allocation and task progress. - Workflows can be customized according to project needs, allowing for easy setup of subtasks, deadlines, and priorities, enabling effective project management.

• Document and Data Management

The IT service management tool "Jira Software" comprehensively supports teams in delivering excellent services quickly, from planning and assignment to tracking, reporting, and management. Project management templates allow for task prioritization, management of team workloads, and tracking of work from planning to completion, making projects as efficient as possible. **Features** ■ It enables planning to set task priorities, manage team workloads, and maximize overall project efficiency. ■ Visualize task statuses in a Kanban format using the board view, and quickly review and organize tasks in the list view. Clarify task durations and dependencies through timeline and calendar views, and keep track of deadlines. ■ Includes summary views to overview project progress, priorities, and activities, as well as integrated reports and dashboards to analyze resource allocation and task progress. ■ Workflows can be customized according to project needs, allowing for easy setup of subtasks, deadlines, and priorities, achieving effective project management.

• Document and Data Management

The IT service management tool "Jira Software" comprehensively supports teams in planning, assigning, tracking, reporting, and managing work to deliver excellent services quickly. With project management templates, you can prioritize tasks, manage team workloads, and track work from planning to completion, making projects as efficient as possible. **Features** - You can set task priorities, manage team workloads, and maximize overall project efficiency through planning. - Visualize task statuses in a Kanban format with the board view, and quickly review and organize tasks in the list view. Clarify task durations and dependencies through timeline and calendar views, and keep track of deadlines. - Includes summary views to overview project progress, priorities, and activities, as well as integrated reports and dashboards to analyze resource allocation and task progress. - Workflows can be customized according to project needs, allowing for easy setup of subtasks, deadlines, and priorities to achieve effective project management.

• Document and Data Management

The IT service management tool "Jira Software" comprehensively supports teams in delivering excellent services quickly, from planning and assignment to tracking, reporting, and management. With project management templates, you can streamline projects as much as possible by prioritizing tasks, managing team workloads, and tracking work from planning to completion. **Features** - You can set task priorities, manage team workloads, and maximize overall project efficiency through planning. - Visualize task statuses in a Kanban format with board view, and quickly review and organize tasks in list view. Clarify task durations and dependencies through timeline and calendar views, and keep track of deadlines. - Includes summary views to overview project progress, priorities, and activities, as well as integrated reports and dashboards to analyze resource allocation and task progress. - Workflows can be customized according to project needs, allowing for easy setup of subtasks, deadlines, and priorities, enabling effective project management.

• Document and Data Management

The IT service management tool "Jira Software" comprehensively supports teams in delivering excellent services quickly, from planning and assignment to tracking, reporting, and management. Project management templates allow for task prioritization, management of team workloads, and tracking of work from planning to completion, optimizing projects as much as possible. **Features** - You can set task priorities, manage team workloads, and plan to maximize overall project efficiency. - Visualize task statuses in a Kanban format with board view, and quickly review and organize tasks in list view. Clarify task durations and dependencies through timeline and calendar views, and keep track of deadlines. - Includes summary views to overview project progress, priorities, and activities, as well as integrated reports and dashboards to analyze resource allocation and task progress. - Workflows can be customized according to project needs, allowing for easy setting of subtasks, deadlines, and priorities, enabling effective project management.

• Document and Data Management

The IT service management tool "Jira Software" comprehensively supports teams in delivering excellent services quickly, from planning and assignment to tracking, reporting, and management. Project management templates allow for task prioritization, management of team workloads, and tracking of work from planning to completion, making projects as efficient as possible. **Features** - You can set task priorities, manage team workloads, and maximize overall project efficiency through planning. - Visualize task statuses in a Kanban format using board view, and quickly review and organize tasks in list view. Clarify task durations and dependencies through timeline and calendar views, and keep track of deadlines. - Includes summary views to overview project progress, priorities, and activities, as well as integrated reports and dashboards to analyze resource allocation and task progress. - Workflows can be customized according to project needs, allowing for easy setup of subtasks, deadlines, and priorities, enabling effective project management.

• Workflow System

The IT service management tool "Jira Software" comprehensively supports teams in delivering excellent services quickly, from planning and assigning work to tracking, reporting, and management. Project management templates allow for task prioritization, management of team workloads, and tracking work from planning to completion, making projects as efficient as possible. **Features** - You can set task priorities, manage team workloads, and maximize overall project efficiency through planning. - Visualize task statuses in a Kanban format with the board view and quickly review and organize tasks in the list view. Clarify task durations and dependencies through timeline and calendar views to keep track of deadlines. - Includes summary views to overview project progress, priorities, and activities, as well as integrated reports and dashboards to analyze resource allocation and task progress. - Workflows can be customized according to project needs, allowing for easy setup of subtasks, deadlines, and priorities, enabling effective project management.

• Document and Data Management

The IT service management tool "Jira Software" comprehensively supports teams in delivering excellent services quickly, from planning and assignment to tracking, reporting, and management. Project management templates allow for task prioritization, management of team workloads, and tracking of work from planning to completion, making projects as efficient as possible. **Features** - You can set task priorities, manage team workloads, and plan to maximize overall project efficiency. - Visualize task statuses in a Kanban format with board view, and quickly review and organize tasks in list view. Clarify task durations and dependencies through timeline and calendar views, and keep track of deadlines. - Includes summary views to overview project progress, priorities, and activities, as well as integrated reports and dashboards to analyze resource allocation and task progress. - Workflows can be customized according to project needs, allowing for easy setup of subtasks, deadlines, and priorities, enabling effective project management.

• Document and Data Management

The IT service management tool "Jira Software" comprehensively supports teams in delivering excellent services quickly, from planning and assignment to tracking, reporting, and management. Project management templates allow for task prioritization, management of team workloads, and tracking of work from planning to completion, making projects as efficient as possible. **Features** ■ You can set task priorities, manage team workloads, and maximize overall project efficiency through planning. ■ Visualize task statuses in a Kanban format with board view and quickly review and organize tasks in list view. Clarify task durations and dependencies through timeline and calendar views, and keep track of deadlines. ■ Includes summary views to overview project progress, priorities, and activities, as well as integrated reports and dashboards to analyze resource allocation and task progress. ■ Workflows can be customized according to project needs, allowing for easy setup of subtasks, deadlines, and priorities, enabling effective project management.

• Document and Data Management

The IT service management tool "Jira Software" comprehensively supports teams in delivering excellent services quickly, from planning and assignment to tracking, reporting, and management. Project management templates allow for prioritizing tasks, managing team workloads, and tracking work from planning to completion, making projects as efficient as possible. **Features** - You can set task priorities, manage team workloads, and maximize overall project efficiency through planning. - Visualize task statuses in a Kanban format with board view, and quickly review and organize tasks in list view. Clarify task durations and dependencies through timeline and calendar views, and keep track of deadlines. - Includes summary views to overview project progress, priorities, and activities, as well as integrated reports and dashboards to analyze resource allocation and task progress. - Workflows can be customized according to project needs, allowing for easy setup of subtasks, deadlines, and priorities to achieve effective project management.

• Document and Data Management

The IT service management tool "Jira Software" comprehensively supports teams in planning, assigning, tracking, reporting, and managing work to deliver excellent services quickly. Project management templates allow for task prioritization, management of team workloads, and tracking work from planning to completion, making projects as efficient as possible. **Features** - You can set task priorities, manage team workloads, and maximize overall project efficiency through planning. - Visualize task statuses in Kanban format with the board view and quickly review and organize tasks in the list view. Clarify task durations and dependencies through timeline and calendar views to keep track of deadlines. - Includes summary views to overview project progress, priorities, and activities, as well as integrated reports and dashboards to analyze resource allocation and task progress. - Workflows can be customized according to project needs, allowing for easy setup of subtasks, deadlines, and priorities, achieving effective project management.

• Document and Data Management

The IT service management tool "Jira Software" comprehensively supports teams in planning, assigning, tracking, reporting, and managing work to deliver excellent services quickly. Project management templates allow for task prioritization, management of team workloads, and tracking of work from planning to completion, making projects as efficient as possible. **Features** - You can set task priorities, manage team workloads, and maximize overall project efficiency through planning. - Visualize task statuses in a Kanban format with the board view, and quickly review and organize tasks in the list view. Clarify task durations and dependencies through timeline and calendar views, and keep track of deadlines. - Includes summary views to overview project progress, priorities, and activities, as well as integrated reports and dashboards to analyze resource allocation and task progress. - Workflows can be customized according to project needs, allowing for easy setup of subtasks, deadlines, and priorities, enabling effective project management.

• Document and Data Management

The IT service management tool "Jira Software" comprehensively supports teams in delivering excellent services quickly, from planning and assignment to tracking, reporting, and management. Project management templates allow for task prioritization, management of team workloads, and tracking of work from planning to completion, making projects as efficient as possible. **Features** - You can set task priorities, manage team workloads, and plan to maximize overall project efficiency. - Visualize task statuses in a Kanban format with board view, and quickly review and organize tasks in list view. Clarify task durations and dependencies through timeline and calendar views, and keep track of deadlines. - Includes summary views to overview project progress, priorities, and activities, as well as integrated reports and dashboards to analyze resource allocation and task progress. - Workflows can be customized according to project needs, allowing for easy setup of subtasks, deadlines, and priorities, enabling effective project management.

• Document and Data Management

The IT service management tool "Jira Service Management" comprehensively supports all teams in delivering excellent services quickly, from knowledge management to tracking, reporting, and management. The knowledge management feature efficiently organizes and shares information, helping the entire team leverage their knowledge. 【Features】 ■ Centralized Knowledge Management: Centralizes project information, documents, and knowledge, allowing team members to quickly access the information they need. ■ Easy Information Search: Powerful search capabilities enable rapid retrieval of necessary information using keywords and tags. ■ Customizable Knowledge Base: The knowledge base can be customized to meet the needs of teams and projects. ■ Collaboration Features: Real-time information sharing and collaboration are possible through document co-editing and commenting features. ■ Reporting and Analysis: You can check the usage and access frequency of knowledge management through reports and implement improvements. ■ Security and Access Management: Access permissions can be finely configured to ensure the confidentiality of information.

• Document and Data Management

The IT service management tool "Jira Service Management" comprehensively supports all teams in delivering excellent services quickly, from configuration management to tracking, reporting, and management. With its configuration management capabilities, it allows for effective management of IT assets and configuration items, improving the overall quality and efficiency of service delivery. **Features** ■ Management and tracking of configuration items: IT assets and configuration items can be centrally managed and tracked in real-time. This enhances overall transparency and enables rapid problem resolution. ■ Visualization of dependencies: The dependencies between services and configuration items are visually displayed, helping to understand the impact of changes on others. This makes risk and change management easier. ■ Customizable workflows: The configuration management process can be customized to meet specific needs, improving workflow efficiency and consistency. ■ Reports and dashboards: Reports and dashboards that monitor the status and progress of configuration management in real-time enable data-driven decision-making. ■ Automation features: By reducing manual tasks, team productivity is enhanced.

• Internal Control and Operational Management

The IT service management tool "Jira Service Management" comprehensively supports teams in planning, assigning, tracking, reporting, and managing work, enabling them to deliver excellent services quickly. The asset management feature makes it easy to track, manage, and optimize IT assets, improving the overall quality and efficiency of service delivery. 【Features】 ■ Centralized IT Asset Management: Manage IT assets centrally and track them in real-time, allowing for easy understanding of asset usage and status. ■ Visualization of Dependencies: Visually display the dependencies between assets and services to understand the impact of changes on other areas. ■ Customizable Workflows: Customize the asset management process to meet the needs of your team, enhancing the efficiency and consistency of workflows. ■ Reports and Dashboards: Provides reports and dashboards that allow real-time monitoring of the status and progress of asset management, enabling data-driven decision-making. ■ Automation Features: Automate repetitive tasks and reduce manual work, increasing team productivity.

• Document and Data Management

The IT service management tool "Jira Service Management" comprehensively supports change management, enabling teams to quickly deliver excellent services. The change management features effectively manage changes to systems and processes, minimizing risks and improving service quality. 【Features】 ■ Centralized Change Management: All change requests are centrally managed and tracked in real-time. This makes the process from planning to implementation and evaluation of changes transparent. ■ Impact Visualization: The impact of changes on the entire system is visually displayed, assisting in risk management and impact assessment. By visualizing dependencies, potential risks can be identified in advance. ■ Customizable Workflows: The change management process can be customized to meet the needs of the team. This allows for efficient progression through the steps of approval, implementation, and evaluation of changes. ■ Automation Features: Automating routine tasks reduces manual work, enhancing team productivity. This significantly improves the efficiency of change management.

• Document and Data Management

The IT service management tool "Jira Service Management" comprehensively supports teams in delivering excellent services quickly, from planning and assignment to tracking, reporting, and management. Project management templates allow for task prioritization, management of team workloads, and tracking of work from planning to completion, optimizing projects as efficiently as possible. **Features** - You can set task priorities, manage team workloads, and maximize overall project efficiency through planning. - Visualize task statuses in a Kanban format with board view and quickly review and organize tasks in list view. Clarify task durations and dependencies through timeline and calendar views, and keep track of deadlines. - Includes summary views to overview project progress, priorities, and activities, as well as integrated reports and dashboards to analyze resource allocation and task progress. - Workflows can be customized according to project needs, allowing for easy setup of subtasks, deadlines, and priorities, enabling effective project management.

• Document and Data Management

The IT service management tool "Jira Service Management" comprehensively supports all teams in quickly delivering excellent services, from incident management to tracking, reporting, and management. It enables rapid and effective responses to service interruptions and failures, improving service reliability and customer satisfaction. 【Features】 ■ Real-time Alerts: Notifies incidents as they occur in real-time, allowing for quick responses and minimizing service interruptions. ■ Incident Queue: Centralizes management of all incidents, setting up request queues to track, sort, and assign incidents. It uses machine learning to group similar incidents, supporting efficient classification and processing. ■ Impact Visualization: Visually displays the dependencies between services and configuration items, helping to understand the impact of incidents on other areas. This enables risk management and rapid responses. ■ Collaboration Features: Team members can share information in real-time and collaborate to respond to incidents, improving the speed of problem resolution.

• Document and Data Management