ティーネットジャパン List of Products and Services

We provide a service called "Support Operations Assistance Solution," which offers support and maintenance for equipment and devices operating at customer sites or cloud service environments through remote connection lines from our Support Center (TSC). The Support Center (Monitoring Center) monitors the operational status of the equipment, performs initial troubleshooting in the event of abnormalities, and contacts the responsible personnel. Additionally, we centralize the reception desk that accommodates multiple vendors, conduct initial troubleshooting for issues, and arrange for maintenance companies. 【We solve the following concerns】 ■ Feeling limited in internal operations within the company ■ Wanting to understand the operational status of equipment for peace of mind ■ Complexity in handling systems with a multi-vendor configuration *Free consultations are currently available! *For more details, please refer to the related links or feel free to contact us.