Contentserv has formed a partnership with Dentsu Digital, the largest comprehensive digital firm in Japan, to promote DX, achieving operational efficiency and improved customer experience.

Contentserv has formed a partnership with Dentsu Digital, Japan's largest comprehensive digital firm. By combining Dentsu Digital's extensive knowledge and operational capabilities in a wide range of solutions with high expertise in optimal communication design between client companies and consumers, we will promote operational efficiency and enhance customer experience value in the advancement of corporate DX (digital transformation).
In recent years, as customer needs have diversified and technology has evolved, various data and tools have been utilized. Many companies are focusing on building a system that allows them to complete everything from marketing to sales and after-support in a single digital space, aiming to improve CX (customer experience). Among these efforts, optimally combining "who (customer information) × what (product information)" to provide value to customers has become an urgent challenge, alongside managing customer relationships through CRM, as well as the integrated management of vast and complex product information within the company.
Through this partnership, we will provide more comprehensive services to customers promoting DX, ranging from consulting to customer experience design and support for the implementation of Contentserv PIM/DAM, thereby achieving operational efficiency and enhancing customer experience value.

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Through the partnership between Contentserv and Dentsu Digital, we will provide more comprehensive services to customers promoting DX, from consulting to customer experience design and support for the implementation of Contentserv PIM/DAM integrated solutions, thereby achieving operational efficiency and enhancing customer experience value.