Current Status and Challenges of Voice Analysis: Key Points for Implementing Voice Analysis

■Expectations and Current Status of Voice Analysis
The technology of voice analysis is highly anticipated for applications such as meeting minutes creation and use in call centers.
However, the reality is that it often ends at the PoC (Proof of Concept) stage, with few reaching actual implementation.
■Barriers in Meetings
The minutes required for various meetings, such as sales meetings and executive meetings, necessitate not only system implementation but also environmental preparation and adjustment for deployment.
■Barriers in Phone Calls
In call centers, the use of telephones means that the voices of both the customer and the operator, along with background noise, contribute to lower analysis accuracy.
■Implementation Beyond Barriers
In this seminar, we will introduce the current state of voice analysis technology and effective implementation examples.
Additionally, we will present our services that utilize voice for emotion analysis and chatbots.

Date and time | Wednesday, Sep 30, 2020 03:00 PM ~ 04:00 PM |
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Entry fee | Free |
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