The impact of the novel coronavirus on the retail industry.

Providing a unified view that links customer, order, and inventory-related information.

By adopting a common integrated model within the company, customer, order, and inventory-related information is provided in a single view, allowing stores, customer service, and logistics centers to achieve business goals without the need to use individually independent and uncoordinated platforms or solutions. *For more details, please download the PDF or contact us.*

• Process Control System

We aggregate all best practices for fulfillment and provide them through a cloud-native omnichannel platform.

We support companies in optimizing their extensive and complex operations, responding to changes in the market and demand, and innovating repeatedly, quickly, and as many times as needed. By using Manhattan's solutions, companies can always access the latest, seamlessly interconnected technologies. *For more details, please download the PDF or contact us.*

• Integrated operation management

It is a warehouse management system that uses advanced technology that does not require software updates after implementation without versioning.

"Manhattan Active Warehouse Management" is a SaaS-based warehouse management system that has significantly expanded its global adoption record. It has consistently received high ratings in Gartner's Magic Quadrant for an extended period. 【Features】 <Versionless> After implementation, the operation of customized areas is guaranteed, and the system is automatically upgraded, allowing users to always utilize the latest version. <Microservices Architecture> By combining multiple independent functions, business logic is constructed, enabling zero downtime system upgrades and flexible integration with external systems via APIs. This allows for the rapid introduction of new business models. <Auto-Scaling> The system is equipped with the capability to automatically scale out and in system resource capacity according to the fluctuating transaction data volume during peak and off-peak business periods. <SaaS-based Operational Management> Infrastructure and application operational management is entrusted to Manhattan, allowing users to concentrate their management resources on developing extensions that drive and transform their business.

• Process Control System

Utilizing stores to maximize e-commerce sales.

The store fulfillment solution provides complete instructions and control from a single, responsive interface designed to run on any form factor and operating system. Whether in large stores with dedicated operations and customer service teams or in smaller stores where employees wear multiple hats, it offers easy-to-use mobile interfaces for reliable picking, packing, shipping from the store, and in-store pickup. Real-time access to in-store fulfillment information, activities, and processes enables efficient fulfillment while ensuring customer satisfaction. *For more details, please download the PDF or contact us.*

• Process Control System

Improve store inventory accuracy and sales, and reduce product stockouts.

Due to the routine handling of products, the inventory accuracy at the store level typically remains at around 60 percent. Moreover, this was the case before the pressure from omnichannel fulfillment was applied. Activating the store network, which serves as the entry point for commerce often involving digital processing for products purchased online, is a top priority for delivering the omnichannel promise to customers. By ensuring store inventory accuracy, we can expand sales, reduce the risk of stockouts, and decrease the steps for in-store replenishment. Using mobile functions designed specifically for store employees for receiving and inventory management, we can handle processes such as store replenishment, orders from the website to the store, returns, and transfers on a per shipment, case, carton, or item basis. With omnichannel commerce, the responsibilities of store employees have expanded beyond sales and service provision to include options such as purchases from the online store, shipments from the store, and shipments to the store. *For more details, please download the PDF or contact us.*

• Process Control System

Provides a real-time view of ordered, third-party owned/reserved inventory during the movement of all fulfillment locations within the company.

Enterprise inventory effectively displays inventory information in real-time across all fulfillment locations of a company. By integrating global inventory data across the entire fulfillment network, retailers can maximize opportunities across all sales channels. Let's ensure you always know where products are located within the network. *For more details, please download the PDF or contact us.*

• Process Control System

Managing orders collectively from various sales channels such as EC, online marketplaces, logistics centers (DC), stores, direct shippers, and agents.

Retailers can utilize order management throughout the entire lifecycle of customer orders, from credit fraud checks to payment processing and delivery of purchased items. In "order management," all systems are interconnected, including the creation of transactions with customers, communications, documentation, and responses. It provides a centralized source of reliable information regarding orders. E-commerce personnel, customers, call center staff, shipping personnel, and store staff can grasp the status of transactions and overall inventory in real-time. By integrating and managing customer orders across all sales channels, brands, and regions within a single system, the omnichannel purchasing experience can be significantly improved. *For more details, please download the PDF or contact us.*

• Process Control System

Not the wonderful experience you think, but the experience that the customer desires.

The experiences that customers seek are as diverse as individual personalities. One of the wonderful experiences that customers might consider is a sense of closeness to the brand through high-touch communication. If we could recommend products that align with their preferences based on previous purchase history, the customer's purchase rate would increase. Alternatively, if we can provide such services to customers seeking convenience, they may return repeatedly. To serve customers better, it is necessary to seamlessly integrate physical stores, online platforms, and mobile services, offering a wide range of fulfillment options from same-day shipping to home delivery. Additionally, we should not forget about customers who want to finish their shopping as quickly as possible or those who might abandon their purchases without hesitation if there are long lines at checkout. *For more details, please download the PDF or contact us.*

• Process Control System

Centralized Management View of Corporate Inventory Strategy

Manhattan Active Inventory provides a centralized integrated view to examine a company's inventory strategy from all angles. From annual financial planning to daily replenishment orders and regular corporate planning adjustments, Manhattan Active Inventory offers the tools necessary to maximize value and profit from a company's inventory investment strategy, supporting the company's Push Possible. Towards the Era of Omnichannel Inventory Optimization Improving service levels to increase sales while controlling safety stock. This idea has been the foundation of inventory optimization for decades. However, in the era of digital commerce and omnichannel fulfillment, the concept of inventory optimization has fundamentally changed. Inventory is now used in new and different ways in real-time, and most of the inventory management methodologies that have been widely adopted until today have become outdated. In this new realm, old methods no longer apply. Manhattan Active Inventory provides new perspectives and innovations to address today's omnichannel inventory challenges.

• Process Control System

As the new year begins, I would like to extend my heartfelt congratulations on your continued prosperity. I sincerely appreciate your exceptional support throughout the year. This is the STJ Group (Santelecom Japan, STJ Rentec). Now, I am pleased to announce that we will be opening our "Transceiver & Smartphone Rental Shop" simultaneously at three locations nationwide on January 26 (Monday)! ■ List of Services to be Offered - Same-day pickup/return of rental equipment - Usage explanations and demonstrations of rental equipment - Wireless solutions consultation desk - Mobile BPO service counter As a special promotion to celebrate the opening of the rental shop, we are currently running a special price campaign for picking up rental equipment at the shop! For more details, please contact us!

【Notice of Year-End and New Year Holidays】 Thank you very much for your continued support. Our company will be closed for the year-end and New Year holidays as follows: Holiday Period: Saturday, December 27, 2025 – Sunday, January 4, 2026 Please note that inquiries and orders received during the holiday period will be addressed sequentially starting from Monday, January 5, 2026. We apologize for any inconvenience this may cause and appreciate your understanding.

We would like to inform you about our participation in the IT Trend EXPO 2026 Spring. 《Exhibition Information》 With the concept of "New encounters will change tomorrow's work," one of the largest online exhibitions in the industry will be held. NTT TechnoCross will exhibit in the Human Resources Comprehensive category. We have prepared numerous discussions and sessions featuring special guests who are active on television, allowing even those who are usually busy to efficiently gather information on products and services related to IT and DX. Additionally, the first 10,000 participants will receive a 500 yen Amazon gift card. Please apply early. 《Exhibition Overview》 March 3 (Tuesday) to March 7 (Saturday), 2026, online (free: pre-registration required) 《Participation Application》 https://it.expo.it-trend.jp/key/opl7kgdj *Please apply (free) from the "Receive Ticket / Proceed to Participation Registration" link at the above URL.

The TV commercial "What Will You Do in the New Era?" featuring model and actress Akane Horita will begin airing on December 26, 2025. This work expresses the desire of Tokei Densan to respond to the diverse needs of various industries in today's society, where new technologies, such as the expansion of the AI market, are competing with each other, and to nurture and blossom our customers' futures. Please pay attention to Akane Horita, who is dressed in stylish outfits, listening to the concerns of the target audience and offering support. # CM Overview Title: "What Will You Do in the New Era?" (30 seconds / 15 seconds) CM URLs 30 seconds: https://youtu.be/y_lMs0HRj3w 15 seconds: https://youtu.be/egpzMfh8Kok

Thank you very much for your continued support. We would like to inform you that our company will be closed for the year-end and New Year holidays as follows: Year-end and New Year holiday period: December 27, 2025 (Saturday) to January 4, 2026 (Sunday) We apologize for any inconvenience this may cause and appreciate your understanding. *Please note that inquiries made through our website will also be responded to after January 5, 2026 (Monday).