The fluctuations and inventory challenges caused by COVID-19.

Providing a unified view that links customer, order, and inventory-related information.

By adopting a common integrated model within the company, customer, order, and inventory-related information is provided in a single view, allowing stores, customer service, and logistics centers to achieve business goals without the need to use individually independent and uncoordinated platforms or solutions. *For more details, please download the PDF or contact us.*

• Process Control System

We aggregate all best practices for fulfillment and provide them through a cloud-native omnichannel platform.

We support companies in optimizing their extensive and complex operations, responding to changes in the market and demand, and innovating repeatedly, quickly, and as many times as needed. By using Manhattan's solutions, companies can always access the latest, seamlessly interconnected technologies. *For more details, please download the PDF or contact us.*

• Integrated operation management

Supply chain technology that is scalable to match operational size and can be deployed in a short period of time.

Agile and highly adaptable warehouse management solutions that address the challenges of complex supply chain execution. Implementation locations are flexible, whether on-premises or in the cloud. You can access a refined set of tools and features at an affordable price, enabling you to achieve your goals. With quick deployment, user-friendly and proven solutions, you can enjoy an interface that is easy to use and supports touch operations. The environment is highly configurable, minimizing the effort required from internal IT resources and contributing to reduced TCO. Choose the best deployment option for your business. You can select from various deployment options, including public cloud, private cloud, managed/hosting services, or on-premises, tailored to your needs, performance, and budget. It is also possible to use the cloud environment hosted by Manhattan. With Manhattan Cloud, upgrades are performed annually, ensuring access to the latest features. The cloud upgrade service includes an option for automatic migration to the next version for your specific customizations.

• Process Control System

It is a warehouse management system that uses advanced technology that does not require software updates after implementation without versioning.

"Manhattan Active Warehouse Management" is a SaaS-based warehouse management system that has significantly expanded its global adoption record. It has consistently received high ratings in Gartner's Magic Quadrant for an extended period. 【Features】 <Versionless> After implementation, the operation of customized areas is guaranteed, and the system is automatically upgraded, allowing users to always utilize the latest version. <Microservices Architecture> By combining multiple independent functions, business logic is constructed, enabling zero downtime system upgrades and flexible integration with external systems via APIs. This allows for the rapid introduction of new business models. <Auto-Scaling> The system is equipped with the capability to automatically scale out and in system resource capacity according to the fluctuating transaction data volume during peak and off-peak business periods. <SaaS-based Operational Management> Infrastructure and application operational management is entrusted to Manhattan, allowing users to concentrate their management resources on developing extensions that drive and transform their business.

• Process Control System

Utilizing stores to maximize e-commerce sales.

The store fulfillment solution provides complete instructions and control from a single, responsive interface designed to run on any form factor and operating system. Whether in large stores with dedicated operations and customer service teams or in smaller stores where employees wear multiple hats, it offers easy-to-use mobile interfaces for reliable picking, packing, shipping from the store, and in-store pickup. Real-time access to in-store fulfillment information, activities, and processes enables efficient fulfillment while ensuring customer satisfaction. *For more details, please download the PDF or contact us.*

• Process Control System

Improve store inventory accuracy and sales, and reduce product stockouts.

Due to the routine handling of products, the inventory accuracy at the store level typically remains at around 60 percent. Moreover, this was the case before the pressure from omnichannel fulfillment was applied. Activating the store network, which serves as the entry point for commerce often involving digital processing for products purchased online, is a top priority for delivering the omnichannel promise to customers. By ensuring store inventory accuracy, we can expand sales, reduce the risk of stockouts, and decrease the steps for in-store replenishment. Using mobile functions designed specifically for store employees for receiving and inventory management, we can handle processes such as store replenishment, orders from the website to the store, returns, and transfers on a per shipment, case, carton, or item basis. With omnichannel commerce, the responsibilities of store employees have expanded beyond sales and service provision to include options such as purchases from the online store, shipments from the store, and shipments to the store. *For more details, please download the PDF or contact us.*

• Process Control System

Using intelligent optimization, evaluate many parameters related to fulfillment, transportation, stores, and customers in real time.

Adaptive Network Fulfillment (ANF) uses intelligent optimization to evaluate many parameters related to fulfillment, transportation, stores, and customers in real-time, maximizing order profitability and revenue while minimizing the impact on the in-store shopping experience and store employees. ANF is the final piece of the inventory puzzle for omnichannel retailers, enabling optimized sourcing in addition to providing visibility and availability views of global inventory. Since stores are one of the most important components of an omnichannel retailer's fulfillment network, it is necessary to adjust for the complexities and differences when using stores compared to logistics centers for fulfillment. In stores, additional considerations such as past performance in fulfillment, staff workload, in-store traffic, and inventory levels need to be evaluated. *For more details, please download the PDF or contact us.*

• Process Control System

Managing orders collectively from various sales channels such as EC, online marketplaces, logistics centers (DC), stores, direct shippers, and agents.

Retailers can utilize order management throughout the entire lifecycle of customer orders, from credit fraud checks to payment processing and delivery of purchased items. In "order management," all systems are interconnected, including the creation of transactions with customers, communications, documentation, and responses. It provides a centralized source of reliable information regarding orders. E-commerce personnel, customers, call center staff, shipping personnel, and store staff can grasp the status of transactions and overall inventory in real-time. By integrating and managing customer orders across all sales channels, brands, and regions within a single system, the omnichannel purchasing experience can be significantly improved. *For more details, please download the PDF or contact us.*

• Process Control System

Not the wonderful experience you think, but the experience that the customer desires.

The experiences that customers seek are as diverse as individual personalities. One of the wonderful experiences that customers might consider is a sense of closeness to the brand through high-touch communication. If we could recommend products that align with their preferences based on previous purchase history, the customer's purchase rate would increase. Alternatively, if we can provide such services to customers seeking convenience, they may return repeatedly. To serve customers better, it is necessary to seamlessly integrate physical stores, online platforms, and mobile services, offering a wide range of fulfillment options from same-day shipping to home delivery. Additionally, we should not forget about customers who want to finish their shopping as quickly as possible or those who might abandon their purchases without hesitation if there are long lines at checkout. *For more details, please download the PDF or contact us.*

• Process Control System

You can improve your ability to effectively control the three main factors of logistics costs: labor costs, transportation costs, and inventory holding costs.

Close collaboration among suppliers, carriers, and 3PLs is crucial for improving supply chain efficiency. By using appointment scheduling, we provide carriers and suppliers with self-scheduling capabilities for deliveries and pickups at the warehouse, eliminating time-consuming manual processes on the warehouse side and preventing delays and mistakes. Additionally, by carefully coordinating the inbound and outbound reservation schedules with warehouse personnel, shipping staff, and vehicle managers, we can enhance our ability to control the three main factors of logistics costs: labor costs, transportation costs, and inventory holding costs. Improving productivity and strengthening compliance Inadequacies in appointment scheduling with carriers can lead to labor shortages, inefficient loading and unloading, and unnecessary vehicle dwell time. Our appointment scheduling allows carriers and suppliers to easily self-schedule deliveries. This enables the warehouse to improve productivity, level out labor, and ensure adherence to schedules, while supporting compliance with labor regulations.

• Process Control System

By managing the flow of all incoming and outgoing goods, we maximize the efficiency of the premises and warehouse!

In today's supply chain, the need for rapid response has made operational efficiency more important than ever. Manhattan's yard management provides visibility down to the details and control over task-based on-site operations, ensuring operational efficiency. Furthermore, by maximizing the flow of all inbound and outbound goods, teams can reduce costs while meeting customer demands. Enhancing visibility and improving control Yard management maximizes efficiency in the yard and warehouse by managing the flow of all inbound and outbound goods. With Manhattan's proven on-site management solutions, it is possible to plan, execute, track, and audit cargo loading while considering key characteristics such as shipment type, cargo content, required personnel, and dock and warehouse capacity. *For more details, please download the PDF or contact us.

• Process Control System

By using a scientific approach, we present analysis results to ensure optimal picking and support rational decision-making.

Location is Everything Within the warehouse, the location of products directly impacts productivity, worker safety, and order accuracy. Fast-moving items should be placed in the most accessible locations for picking, heavy items should be stored in areas that minimize damage, and optimizing the overall storage capacity of the warehouse is also crucial. Challenges such as similar orders, an increase in the number of SKUs, unstable demand, and the need to respond to short lead-time orders require continuous optimization of warehouse space. In logistics operations that meet the requirements of omnichannel retailing, optimizing slotting has become essential for controlling costs and meeting customer expectations. The Best Approach to Optimization By recommending the best locations for each inventory item, employee labor efficiency improves, order processing cycles are shortened, and throughput can be maximized. Additionally, strategically grouping items for fulfillment and updating recommended layouts based on trends and demand for new products enhances customer service. *For more details, please download the PDF or contact us.*

• Process Control System

Labor management enhances product throughput, promotes customer service, and supports warehouse efficiency improvements.

High expectations for customer service through omnichannel commerce, fluctuating demand, an increase in the number of SKUs handled, and a reduction in the quantity per order require higher employee productivity and efficiency than before. In today's fast-paced economy, strengthening relationships with workers is essential for success. This allows for cost reduction in labor while driving innovation and increasing productivity and final profit margins. Manhattan's labor management solution is a system designed to bridge the engagement gap with employees by recommending rewards for high performers and providing coaching and training for those who are not meeting goals. As a result, workforce efficiency can be improved, leading to reduced turnover rates and increased productivity within the warehouse. Additionally, labor management enables managers and supervisors to forecast workloads, track productivity, and calculate incentives. By using this user-friendly mobile solution, supervisors can spend more time in the warehouse, engage with their teams, respond in real-time to remove obstacles, address underperforming employees, and ensure that operations run smoothly.

• Process Control System

Thank you very much for your continued support. We would like to inform you that our company will be closed for summer vacation on the following dates. ■ Summer Vacation Period From Wednesday, August 13, 2025, to Sunday, August 17, 2025. We will resume normal business hours on Monday, August 18, at 8:30 AM. We apologize for any inconvenience this may cause and appreciate your understanding.

Based on practical experience in support companies and business companies, SBS Marketing Co., Ltd. provides consulting services related to marketing, sales promotion, and customer acquisition mainly in the BtoB (business-to-business) sector. On August 12, 2025 (Tuesday), they published the "Top 10 Accesses from April to June: A Quick Read for Obon" page. This page introduces blog articles that you want to read quickly during Obon, featuring the top 10 accessed articles from April to June 2025. (Page Overview: Excerpts) ■ 10th: "Filter Bubble" ■ 09th: Should 'Phone Numbers' Be Public on Websites!? ■ 08th: "In-group Bias" ■ 07th: "Peter Pan Syndrome" ■ 06th: "Butterfly Effect" ■ 05th: Useful for Business! Downloadable Content ■ 04th: "Reaction Formation" ■ 03rd: Is "Quality over Quantity" Important? Or is "Quantity over Quality" Important? ■ 02nd: "The Emperor's New Clothes" Phenomenon ■ 01st: "Janet's Law" ▼ For more details, please visit this page. https://sbsmarketing.co.jp/blog/top-10-accesses-in-2025-2q-2025-08/

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