Case Study on Order Management System Implementation: "Super Retail Group"

Reducing fulfillment costs using Manhattan.

■Issues More than 20% of delivery orders were shipped out of state at a high cost, despite having inventory available within the state. Additionally, over 15% of delivery orders were split into multiple packages, which also contributed to an increase in fulfillment costs. *For more details, please refer to the PDF document or feel free to contact us.*

• Other production management systems

The rapid launch of "store delivery" supports PVH Corporation's commerce boom.

PVH Corp. is one of the most admired fashion and lifestyle companies in the world, with a portfolio that includes iconic brands such as Calvin Klein, TOMMY HILFIGER, Van Heusen, IZOD, ARROW, Warner's, Olga, Geoffrey Beene, as well as digitally focused True&Co. PVH Corp. sells directly to consumers through its online sites and physical stores. As the COVID-19 pandemic expanded, PVH's stores were temporarily closed to comply with government orders. As a result, there was a sharp increase in demand on online sites, necessitating access to store inventory to broaden consumer choices and fulfill orders. *For more details, please refer to the PDF document or feel free to contact us.*

• Purchasing Management System

It is a warehouse management system that uses advanced technology that does not require software updates after implementation without versioning.

"Manhattan Active Warehouse Management" is a SaaS-based warehouse management system that has significantly expanded its global adoption record. It has consistently received high ratings in Gartner's Magic Quadrant for an extended period. 【Features】 <Versionless> After implementation, the operation of customized areas is guaranteed, and the system is automatically upgraded, allowing users to always utilize the latest version. <Microservices Architecture> By combining multiple independent functions, business logic is constructed, enabling zero downtime system upgrades and flexible integration with external systems via APIs. This allows for the rapid introduction of new business models. <Auto-Scaling> The system is equipped with the capability to automatically scale out and in system resource capacity according to the fluctuating transaction data volume during peak and off-peak business periods. <SaaS-based Operational Management> Infrastructure and application operational management is entrusted to Manhattan, allowing users to concentrate their management resources on developing extensions that drive and transform their business.

• Process Control System

Not the wonderful experience you think, but the experience that the customer desires.

The experiences that customers seek are as diverse as individual personalities. One of the wonderful experiences that customers might consider is a sense of closeness to the brand through high-touch communication. If we could recommend products that align with their preferences based on previous purchase history, the customer's purchase rate would increase. Alternatively, if we can provide such services to customers seeking convenience, they may return repeatedly. To serve customers better, it is necessary to seamlessly integrate physical stores, online platforms, and mobile services, offering a wide range of fulfillment options from same-day shipping to home delivery. Additionally, we should not forget about customers who want to finish their shopping as quickly as possible or those who might abandon their purchases without hesitation if there are long lines at checkout. *For more details, please download the PDF or contact us.*

• Process Control System

Managing orders collectively from various sales channels such as EC, online marketplaces, logistics centers (DC), stores, direct shippers, and agents.

Retailers can utilize order management throughout the entire lifecycle of customer orders, from credit fraud checks to payment processing and delivery of purchased items. In "order management," all systems are interconnected, including the creation of transactions with customers, communications, documentation, and responses. It provides a centralized source of reliable information regarding orders. E-commerce personnel, customers, call center staff, shipping personnel, and store staff can grasp the status of transactions and overall inventory in real-time. By integrating and managing customer orders across all sales channels, brands, and regions within a single system, the omnichannel purchasing experience can be significantly improved. *For more details, please download the PDF or contact us.*

• Process Control System

Providing a unified view that links customer, order, and inventory-related information.

By adopting a common integrated model within the company, customer, order, and inventory-related information is provided in a single view, allowing stores, customer service, and logistics centers to achieve business goals without the need to use individually independent and uncoordinated platforms or solutions. *For more details, please download the PDF or contact us.*

• Process Control System

Always flexible, always up-to-date.

Seamless Interconnection for Comprehensive Optimization Manhattan Active Supply Chain enables the innovation and optimization of complex distribution and transportation operations by providing practical visibility across the entire network. Dedicated features are available for various industries, including food distribution and retail, life sciences, apparel and footwear, high-tech electronics, third-party logistics, and more. Manhattan's Active Supply Chain enhances productivity within warehouses, optimizes equipment utilization, and improves employee engagement. It also possesses the responsiveness to adapt to fluctuations in demand. With logistics center technology that offers ease of use and flexibility similar to a smartphone app, employee work speed increases, and management efficiency for managers and administrators improves. *For more details, please download the PDF or contact us.*

• Process Control System

We aggregate all best practices for fulfillment and provide them through a cloud-native omnichannel platform.

We support companies in optimizing their extensive and complex operations, responding to changes in the market and demand, and innovating repeatedly, quickly, and as many times as needed. By using Manhattan's solutions, companies can always access the latest, seamlessly interconnected technologies. *For more details, please download the PDF or contact us.*

• Integrated operation management

The "Mechanical Stitching Method" by Nichinichisui Road Machinery Co., Ltd. is a new technique that allows for the repair of metal cracks without the application of heat. By using special bolts and reinforcement plates, cracks are physically removed, and repairs are made without causing any thermal impact to the base material. Repairs can be carried out in environments where open flames cannot be used. Since no heat is applied, the disassembly of equipment is minimized. ◎ For more details, please contact us. ◎ If you require a detailed technical explanation, please contact us.

● The production time for casting prototypes can be shortened! Since model making is not required, the production time for prototypes, which previously took about a month, can be significantly reduced. ● Model costs can be reduced! By directly creating sand molds from 3D data, there is no need for model production costs. If changes to the model are necessary, they can be addressed by modifying the 3D data. ● Similar products with different shapes and dimensions can be prototyped simultaneously! Different products, such as similar shapes or variations in dimensions, can be created in a single molding process. This allows for the verification of multiple types in a short period.

The "Mechanical Stitching Method" by Nichinichisui Road Machinery Co., Ltd. is a new technique that allows for the repair of metal cracks without the application of heat. By using special bolts and reinforcement plates, cracks are physically removed, and repairs are made without affecting the base material with heat. Repairs can be carried out in environments where open flames cannot be used. Since no heat is applied, the disassembly of equipment is minimized. ◎ For more details, please contact us. ◎ If a detailed technical explanation is needed, please contact us.

This time, the ACS-5000 is available as a facial recognition terminal compatible with FaceMe Security's add-on feature "Face Terminal," enabling access control management that combines "advanced anti-spoofing features" with high-speed facial recognition powered by edge AI. ■ Main Features 1. Accelerated Authentication Processing FaceMe Security is optimized for the MediaTek Genio 700's NPU, achieving faster facial recognition processing and reduced CPU load compared to processing solely on the CPU. It ensures stable authentication without delays even during peak times such as clocking in and out, contributing to alleviating congestion. 2. Advanced "Anti-Spoofing" Optimized for the IR + RGB camera mounted on the ACS-5000, it can quickly detect fraudulent authentication using photos, videos, or 3D masks within 0.6 seconds, ensuring reliable identity verification. 3. Door Control Without Additional Equipment FaceMe Security can directly control the digital I/O of the ACS-5000, allowing for the construction of an access control management system without the need for additional equipment. This simplifies system configuration and reduces implementation costs.

This is an air leak tester for battery cases of electric vehicles (EVs). The battery case has the characteristic of being "large with a significant internal volume, and its structure may deform due to internal pressure." As a result, air leak testing generates "noise caused by its large size and capacity" and "noise caused by expansion or deformation due to internal pressurization." To mitigate this noise, this device features a newly developed smoothing function and a linear fitting correction function used in combination during measurement. Additionally, to achieve low-pressure control that is difficult to manage and to expand flow for large volumes, we provide a bypass box (CBU-600) equipped with an electro-pneumatic regulator for precise pressure control and a pressurization valve with a large effective diameter to supply high flow rates. Measurement methods: Work-Work comparison, Work-Master comparison, Fixed Master comparison Measurement pressure range: 10 kPa, 20 kPa, 50 kPa (depending on specifications) Gauge pressure sensor accuracy: ±2% F.S. Differential pressure sensor accuracy: ±0.5% F.S. Group settings: 0 to 31 groups Power supply voltage / Power consumption: AC100 to 240 V / 100 VA