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  3. マンハッタン・アソシエイツ
  4. Challenge of Connected Commerce: White Paper
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  • May 31, 2022
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May 31, 2022

Challenge of Connected Commerce: White Paper

マンハッタン・アソシエイツ マンハッタン・アソシエイツ
This report reveals the risks of declining profitability and the causes of friction that impair retailers' ability to fulfill their omnichannel promises to customers. It also explores how retail companies can choose the right technology and the right technology partners to pave the way for profitable fulfillment operations, inventory management, and in-store experiences. The Manhattan Active Omni solution makes Push Possible and helps you succeed in the world of connected commerce. *For more details, please download the PDF or contact Manhattan at (Representative: 03-6205-7400).*
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Manhattan Omni-Channel Solutions Introduction Site
Cloud-native integrated commerce. Omni-channel retail means having a consistent experience at any stage of the purchasing process, regardless of whether it involves online shopping, in-store purchases, or interactions with the brand. Experience a unified journey.

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Platform "Manhattan Active Omni"

An integrated commerce platform for retailers that receive orders from numerous stores, online shops, and vendors.

"Manhattan Active Omni" is an integrated commerce platform developed using the advanced technology we have cultivated. There is no need to repeatedly conduct cycle tests to meet peak demand or retest system performance. From light users to heavy users, customers can freely purchase products across various channels, including online, mobile, and in-store. 【Features】 ■ Cloud-based, eliminating the need for server purchase and installation ■ Adopts a microservices architecture that combines multiple functions to execute a single process ■ Allows for omnichannel operations to be directed from headquarters, contact centers, and stores ■ Equipped with an automatic scaling feature to match peak demand *For more details, please refer to the materials. Feel free to contact us with any inquiries.

  • Process Control System

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[Ebook] Improving Post-Purchase Experience through Digital Self-Service

The customer's post-purchase experience is more important than ever!

Every element of the purchasing process is important, but it is believed that getting the final interaction point in the buyer's journey right after the purchase is the most crucial. In fact, "86% of customers say that the experience after the purchase has the greatest influence on their decision to choose the same brand again." Customers often feel they have the least control at this final stage. If there is a unified approach to customer service in the purchasing process, the time spent waiting for the product after clicking "purchase" can be significantly reduced, alleviating stress. The problem is that many retailers struggle to instill confidence in customers regarding the post-purchase process.

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Manhattan Active Omni

Not the wonderful experience you think, but the experience that the customer desires.

The experiences that customers seek are as diverse as individual personalities. One of the wonderful experiences that customers might consider is a sense of closeness to the brand through high-touch communication. If we could recommend products that align with their preferences based on previous purchase history, the customer's purchase rate would increase. Alternatively, if we can provide such services to customers seeking convenience, they may return repeatedly. To serve customers better, it is necessary to seamlessly integrate physical stores, online platforms, and mobile services, offering a wide range of fulfillment options from same-day shipping to home delivery. Additionally, we should not forget about customers who want to finish their shopping as quickly as possible or those who might abandon their purchases without hesitation if there are long lines at checkout. *For more details, please download the PDF or contact us.*

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Manhattan Active Comprehensive Platform

Providing a unified view that links customer, order, and inventory-related information.

By adopting a common integrated model within the company, customer, order, and inventory-related information is provided in a single view, allowing stores, customer service, and logistics centers to achieve business goals without the need to use individually independent and uncoordinated platforms or solutions. *For more details, please download the PDF or contact us.*

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Manhattan Active Supply Chain

Always flexible, always up-to-date.

Seamless Interconnection for Comprehensive Optimization Manhattan Active Supply Chain enables the innovation and optimization of complex distribution and transportation operations by providing practical visibility across the entire network. Dedicated features are available for various industries, including food distribution and retail, life sciences, apparel and footwear, high-tech electronics, third-party logistics, and more. Manhattan's Active Supply Chain enhances productivity within warehouses, optimizes equipment utilization, and improves employee engagement. It also possesses the responsiveness to adapt to fluctuations in demand. With logistics center technology that offers ease of use and flexibility similar to a smartphone app, employee work speed increases, and management efficiency for managers and administrators improves. *For more details, please download the PDF or contact us.*

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Related catalog(8)

【White paper】Challenge of Connected Commerce

【White paper】Challenge of Connected Commerce

DOCUMENT
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Manhattan Associates Company Overview

Manhattan Associates Company Overview

COMPANY
  • E-book viewing
  • Catalog download

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[Ebook] Enhancing Post-Purchase Experience through Digital Self-Service

[Ebook] Enhancing Post-Purchase Experience through Digital Self-Service

TECHNICAL
  • E-book viewing
  • Catalog download

Contact this catalog

What customers expect in the new normal era.

What customers expect in the new normal era.

TECHNICAL
  • E-book viewing
  • Catalog download

Contact this catalog

How to build a customer-centric order system.

How to build a customer-centric order system.

TECHNICAL
  • E-book viewing
  • Catalog download

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Omnichannel: Products, Locations, and Human Resources

Omnichannel: Products, Locations, and Human Resources

TECHNICAL
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Manhattan Active Omni - Integrating your commerce from every aspect.

Manhattan Active Omni - Integrating your commerce from every aspect.

PRODUCT
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[Kendra Scott Case Study] Overcoming the Pandemic with Order Management and In-Store Fulfillment in Manhattan

[Kendra Scott Case Study] Overcoming the Pandemic with Order Management and In-Store Fulfillment in Manhattan

TECHNICAL
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When the sensor detects a car, it notifies pedestrians of the car's departure with the light of a rotating beacon!

Perfect for entrances and exits of parking lots and stores! Notify pedestrians of vehicle departures with the light from the rotating beacon! Here is a proposal for a departure warning sensor!

  • NEW
  • CATALOG

[To the owners of parking lots and parking lot construction companies] "I'm worried about the possibility of colliding with pedestrians when exiting the parking lot..." Among vehicle entrances to parking lots, stores, residences, and factories, those facing sidewalks or roadways are particularly prone to dangerous incidents such as collisions with pedestrians or between vehicles. To alleviate such concerns, Hotron proposes a [Vehicle Exit Warning Sensor] that detects vehicle departures at various sites and alerts the surroundings with LED lights and buzzers. The system consists of a simple configuration of "Sensor" + "Controller" + "Switching Power Supply (24V)" + "LED Rotating Light." *When using the exit warning system, we kindly ask customers to arrange for the switching power supply (24V), LED rotating light, control panel, circuit breaker, etc. Since it can be retrofitted, it can also be used for existing parking lot entrances. [Contents Included] ○ Vehicle Exit Warning System Configuration ○ Comparison Table of Exit Warning Sensors ○ Four Modes ○ Wide Range of Applications ○ Customer Feedback ○ Appearance Diagram / Specifications ◎ For more details, please contact us or download the catalog.

Dec 26, 2025

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Product Information: Auto Pressure Controller "SLA/SLAMf Series"

  • NEW
  • PRODUCT

Automate pressure control and use it as a pressure/back pressure regulator! The Auto Pressure Controller "SLA/SLAMf Series" is equipped with a wealth of options and features. By combining the SLA/SLAMf Series with mass flow controllers and meters, you can achieve consistency in control (process) with the advantages of a single platform. The SLA/SLAMf Series uses a primary flow calibration system that is traceable to international standards, characterized by high precision, long-term stability of the zero point, and excellent reproducibility based on our superior measurement systems and methods. Applications: ■ Thin film processes ■ Catalyst research and pilot processes in chemical and petrochemical industries ■ Laboratory and analytical systems ■ Fuel cell technology ■ Life sciences bioreactors

Dec 26, 2025

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Non-contact light beam touch sensor 'HA-T401'

Recommended for infection control! Introduction of non-contact sensors for facilities.

  • NEW
  • COMPANY

In recent times, there has been a growing interest in infection control measures and facility hygiene management. Our company offers non-contact sensor products that are recommended for commercial facilities, food factories, and nursing and caregiving facilities. 【Sensors for Automatic Doors】 ● Light Touch Sensor HA-T401 … When you wave your hand in front of the automatic door, the sensor detects the movement and opens or closes the door. It is recommended for making doors that use touch switches non-contact. ● Hand Wave Sensor PF-R5, PF-U2, DHS-1 … Opens and closes the automatic door by waving your hand in front of the sensor. ● Foot Switch PF-01S/01D/03S/05 … Opens and closes the automatic door by placing your foot in the opening. 【Access Control System】 ● Face Recognition + Unmanned Temperature Measurement DS Series … Capable of detecting mask-wearing and measuring body temperature simultaneously with face recognition. ● Automatic Disinfectant Spray Dispenser PHW-03B … Automatically sprays disinfectant when you wave your hand in front of the sensor. 【Nursing and Care Sensors】 ● Infrared Bed Exit Sensor "Just Place It Pole-kun" … This bed exit sensor is installed next to the bed and alerts via nurse call when the subject enters the detection range. ◎ For more details, please download the catalog or contact us.

Dec 26, 2025

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Basic Knowledge of Thin Film Technology: "Glass Coating"

Basic Knowledge of Thin Film Technology: "Glass Coating"

  • NEW
  • PRODUCT

A world where miniaturization and high performance are advancing daily. Mobile phones now have features that were unimaginable just a few years ago. The realization of such high performance is thanks to thin film technology, which is utilized in a wide range of applications as follows: 【Applications of Thin Film Technology】 - Microelectronics - Anti-reflective coatings for glass - Antibacterial metal coatings for medical devices - Flexible solar cells Thin film technology is defined as "the process of creating, coating, and processing thin film materials on a substrate surface." We are currently publishing basic knowledge materials on glass coatings for the glass industry! ⚫ Glass Coatings ⚫ What is Low-E Glass? ⚫ Laminating and Materials of Low-E Coatings ⚫ Application Requirements ⚫ What is Low-E Coating Technology? ⚫ Glass Coating Market Please take a moment to read it. https://mono.ipros.com/news/detail/129167/

Dec 26, 2025

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PFAS Regulation Countermeasures! ■■ Leak Test Equipment for Small Electronic Components|MSA-0101 series ■■ Does not use fluorinated inert fluids. PFAS-free. Offers accuracy equal to or better than liquid immersion testing.

  • NEW
  • PRODUCT

● This is a leak testing device for small electronic components that does not use fluorinated inert liquids (PFAS-free). ● There is no longer a need for unstable visual confirmation through liquid immersion testing. It adopts a quantitative testing method that allows for stable pressure leak testing. ● It is a tabletop leak testing device specifically for gross leaks, with accuracy equal to or greater than that of liquid immersion testing. ● The detectable range is approximately 1×10⁻² Pa·m³/s to 1×10⁻⁶ Pa·m³/s (varies depending on the target product). ● It is suitable for sealed structures ranging from a few millimeters to a maximum of 80 × 70 mm. Please feel free to contact us for more information!

Dec 25, 2025

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  • 乱流か、それとも穏やかか。あなた次第です。 信頼性の高い性能を実現するスムーズソリューション
  • 分解能 100~4,000P/R 出力方式 ラインドライバ出力/オープンコレクタ出力 税別9,500円~16,600円 ロータリーエンコーダ
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