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  3. 横河デジタル ソリューション開発センター 商品戦略部
  4. [Case Study Release] We have published a case study on the implementation of the core business package for after-sales service "ServAir."
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  • Aug 24, 2022
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Aug 24, 2022

[Case Study Release] We have published a case study on the implementation of the core business package for after-sales service "ServAir."

横河デジタル 横河デジタル ソリューション開発センター 商品戦略部
~To companies considering systematization of service operations or reconstruction of existing systems~ We are pleased to announce that we have added new case studies for the after-service core business package "ServAir." The reasons for selecting ServAir, the effects of its implementation, and customer interviews are included, and we would appreciate it if you could take a moment to read through them. Product site case studies: https://servair.bz/casestudy/
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Product Site Case Studies
You can view case studies and interviews regarding the after-sales service core business package "ServAir".
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We also hold online individual consultation sessions regarding after-sales service. Please feel free to consult us about issues related to service operations or any questions regarding system implementation.

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ServAir_logo.jpg

After-Sales Service Core Business Package "ServAir"

Would you like to achieve efficiency in repair and maintenance inspection operations and improve customer satisfaction with the core business package "ServAir" for after-sales service?

"ServAir," a core business package for after-sales service in the DX era, contributes to the efficiency of on-site after-sales service and revenue expansion. ServAir is a comprehensive after-sales service core business package that supports everything from after-sales service operations such as on-site repairs, regular inspections, and return repairs to core business operations related to service. It was developed as an IT infrastructure to support YOKOGAWA's mission-critical maintenance operations. ServAir accommodates all types of services, including field service, maintenance (inspection) service, and send-back (return repair) service. It also supports core business systems related to sales, purchasing, and inventory associated with services. Being a domestically produced package, you can use it with peace of mind without worrying about cultural differences such as language and business practices. *For more details, please visit the ServAir product site: https://servair.bz/

  • Semiconductor inspection/test equipment

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After-Sales Service Core Business Package "ServAir Cloud"

After-Sales Service Core Business Package "ServAir Cloud"

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[Cast Iron Repair] We will repair cracks that have occurred in metal equipment without applying heat.

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The "Mechanical Stitching Method" by Nichinichisui Road Machinery Co., Ltd. is a new technique that allows for the repair of metal cracks without the application of heat. By using special bolts and reinforcement plates, cracks are physically removed, and repairs are made without causing any thermal impact on the base material. Repairs can be carried out in environments where open flames cannot be used. Since no heat is applied, the disassembly of equipment is minimized. ◎ For more details, please contact us. ◎ If a detailed technical explanation is needed, please contact us.

Dec 25, 2025

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[Cast Iron Crack] We will repair cracks in metal products without applying heat.

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The "Mechanical Stitching Method" by Nichinichisui Road Machinery Co., Ltd. is a new technique that allows for the repair of metal cracks without the application of heat. By using special bolts and reinforcement plates, cracks are physically removed, and repairs are made without causing any thermal impact to the base material. Repairs can be carried out even in environments where open flames cannot be used. Since no heat is applied, the disassembly of equipment is minimized. ◎ For more details, please contact us. ◎ If a detailed technical explanation is needed, please contact us.

Dec 25, 2025

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[Cast Iron Crack Repair] We repair cracks in metal products without applying heat.

  • NEW
  • COMPANY

The "Mechanical Stitching Method" by Nichinichisui Road Machinery Co., Ltd. is a new technique that allows for the repair of metal cracks without the application of heat. By using special bolts and reinforcement plates, cracks are physically removed, and repairs are made without causing any thermal impact to the base material. Repairs can be carried out in environments where open flames cannot be used. Since no heat is applied, the disassembly of equipment is minimized. ◎ For more details, please contact us. ◎ If a detailed technical explanation is needed, please contact us.

Dec 25, 2025

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PFAS Regulation Countermeasures! ■■ Leak Test Equipment for Small Electronic Components|MSA-0101 series ■■ Does not use fluorinated inert fluids. PFAS-free. Offers accuracy equal to or better than liquid immersion testing.

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● This is a leak testing device for small electronic components that does not use fluorinated inert liquids (PFAS-free). ● There is no longer a need for unstable visual confirmation through liquid immersion testing. It adopts a quantitative testing method that allows for stable pressure leak testing. ● It is a tabletop leak testing device specifically for gross leaks, with accuracy equal to or greater than that of liquid immersion testing. ● The detectable range is approximately 1×10⁻² Pa·m³/s to 1×10⁻⁶ Pa·m³/s (varies depending on the target product). ● It is suitable for sealed structures ranging from a few millimeters to a maximum of 80 × 70 mm. Please feel free to contact us for more information!

Dec 24, 2025

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Aluminum prototype: Lost wax casting sand mold layered 3D printer prototype.

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● The production time for casting prototypes can be shortened! Since model production is not required, the time needed to create prototypes, which previously took about a month, can be significantly reduced. ● Model costs can be reduced! By directly producing sand molds from 3D data, there is no need for model production costs. If changes to the model are necessary, they can be addressed by modifying the 3D data. ● Similar products with different shapes and dimensions can be prototyped simultaneously! With one molding process, different products with similar shapes or varying dimensions can be molded at the same time. This allows for the verification of multiple types in a short period.

Dec 24, 2025

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