"Eliminate the search" AI Inquiry System
AI-Q is an AI system that can be implemented as a chatbot for customer support or as an FAQ system for call centers. Are you worried about operating AI? You don't need to worry, as our company is supported by the largest group of professionals in the country. We launched the first AI inquiry system in Japan using IBM Watson's Japanese version, and we have achieved many results as an FAQ system for both internal and external use. Integration with social media is also possible, allowing use via LINE and Teams. We also offer multilingual support and an escalation feature to operators. *For more details, please refer to the catalog or feel free to contact us.
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basic information
**Features** 1. An AI inquiry system that can be easily implemented regardless of industry IBM Watson responds to various inquiries in companies 24 hours a day, 365 days a year. It helps reduce the time taken for inquiries, assisting implementing companies in improving their operations and increasing productivity. In a comparison of search times with existing tools, we were able to reduce the time cost of searches by 1/4. Additionally, implementing companies have successfully reduced incoming inquiries by about 30%. 2. Provision of initial training data We provide a wealth of preset data. The creation of initial training data can also be handled by dedicated AI operation staff, offering optimal implementation support for companies. From proposal planning, consulting, support, log monitoring, to report creation, you can leave all the "unknowns" and "inconveniences" related to implementation and operation to us. 3. Utilization as product information Q&A AI-Q answers various inquiries that arise daily within organizations. It is designed to handle not only internal inquiries but also external ones. AI-Q resolves issues such as low customization typical of inexpensive systems and systems that do not fit the realities of business operations.
Price range
P5
Delivery Time
Applications/Examples of results
For more details, please refer to the catalog or feel free to contact us.
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Company information
Kimura Information Technology Co., Ltd. is engaged in IT-related businesses primarily in the fields of healthcare and education. Our company offers a range of services, including our main business of operating and distributing web seminars, entering the cognitive computing market with "IBM Watson Japanese version" in anticipation of the era of artificial intelligence, and providing publishing and training consulting services for the pharmaceutical industry. We are always committed to providing new services and systems.