Manual Creation System "PMX" - Promoting DX and Efficiency through CMS
Promoting manual DX directly leads to the necessary "increase in sales and profit margins" for companies. By reducing translation costs while advancing multilingual support and electronic manuals (web manuals), it becomes possible to achieve both an increase in sales opportunities and a reduction in production costs. The manual creation system "PMX" provided by Cybertech is a domestically produced manual creation platform based on XML, the de facto standard for document formats. It transitions from a personalized production flow using desktop tools like DTP software and MS Word to a team-based approach through division of labor. With multilingual support for manuals, standardization, and centralization, it is a groundbreaking product that achieves PDF typesetting and HTML manual output from a single source. It eliminates redlining and rework, leading to improved efficiency in production tasks, faster distribution speed, and prevention of omissions during revisions, thereby enhancing the quality of user manuals.
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basic information
●Division of Labor Break free from individual dependency through role sharing, and improve content reuse rates! By writing in designated areas using a Word-like editor, you can enhance collaborative work and increase the reuse rate of content, thus escaping from a production flow that relies on individuals. Since it can be operated via a web browser, it is highly compatible with telecommuting and does not require high-spec PCs. ●Multilingualization Affordable multilingual expansion with AI translation! Creating and managing revisions of multilingual manuals is very complex, but with "PMX," the modularization and reuse of content lead to improved quality in revision management. Furthermore, by utilizing AI translation and CAT tools, multilingualization of manuals can be achieved quickly and at low cost. ●Typesetting and Digitization Bulk output of HTML manuals and PDFs from a single source! With "PMX," content is centrally managed, allowing for the output of electronic manuals in HTML format and PDFs through automatic typesetting from a single source. Additionally, operation manuals that require quick understanding can also be created using video content.
Price information
● Named Plan: A CMS with a Word-like high-function editor included, suitable for small-scale use! 100,000 yen/month ● Floating Plan: A reasonably priced plan that enables multiple users to create the first draft! 200,000 yen/month ● Customized Plan: Supports individual feature development and on-premise environments! We have a plan that will be implemented after providing an individual estimate.
Price range
P5
Delivery Time
P4
Applications/Examples of results
In the creation of manuals and instruction manuals, using tools like MS WORD or FrameMaker is sufficient for small-scale projects. However, for manuals with a large number of pages, multilingual manuals, manuals requiring revision management, or quality-focused manuals where mistakes related to legal compliance are not allowed, implementing a manual-specific CMS and other manual creation systems is effective. By utilizing a CMS as a manual creation system, we have summarized numerous challenges that can be addressed, such as accommodating electronic manuals (web manuals), speeding up delivery, reducing translation costs and improving quality through modularization, and increasing content reuse rates. ▼ Challenges to be addressed and effects - Simultaneous distribution of electronic manuals (HTML manuals) and PDFs - Manual operation at contact centers - implementing the PDCA cycle - Promoting in-house production of manuals (instruction manuals) - Efficiency improvements by manual production companies
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Company information
Many software products are made overseas, but for Japanese companies, they are not necessarily user-friendly. IT is originally a tool to improve business efficiency, yet aren't we in a situation where we are being "used" by overseas software products and IT services? The advantage of domestically produced software is its ability to "be close to the user and quickly incorporate their requests." We want to provide truly suitable software products and IT services for Japanese companies! CyberTech is committed to genuinely enhancing your business efficiency with our own developed software products and IT services!