サイバーテック Product Lineup

Promoting manual DX directly leads to the necessary "increase in sales and profit margins" for companies. By reducing translation costs while advancing multilingual support and electronic manuals (web manuals), it becomes possible to achieve both an increase in sales opportunities and a reduction in production costs. The manual creation system "PMX" provided by Cybertech is a domestically produced manual creation platform based on XML, the de facto standard for document formats. It transitions from a personalized production flow using desktop tools like DTP software and MS Word to a team-based approach through division of labor. With multilingual support for manuals, standardization, and centralization, it is a groundbreaking product that achieves PDF typesetting and HTML manual output from a single source. It eliminates redlining and rework, leading to improved efficiency in production tasks, faster distribution speed, and prevention of omissions during revisions, thereby enhancing the quality of user manuals.

• Document and Data Management

The "NeoCore," an XML database provided by CyberTech, is the number one in domestic market share and is a standard product in XML databases, as evidenced by its domestic shipping records. It can handle XML, which is widely used as a standard format for structured documents, "easily, quickly, and in any way," allowing for high-functionality searches (attribute searches) that are impossible with search engines, enabling users to quickly find the desired content or documents.

• Database

The manual creation outsourcing service (for software and IT products) is a service where we create operation manuals that accompany software products and cloud services developed and sold by our clients. Our staff are well-versed in the IT field, and you can easily request our services with just a simple orientation. It is also possible to borrow the operating environment and test accounts to create manuals while actually performing operations. Even if the system does not exist during development, we can create operation manuals from scratch based on design documents and other materials. This is a unique service provided by our company, which is an IT vendor and has experience in manual production. Additionally, we can separate the main manual from the quick reference guide, and it is also possible to utilize existing manuals to create only the quick reference guide. We support formats such as MS Word, which is intended for PDF, and HTML. Taking into account the frequency of updates, the attributes of the readers, and your requests, we will propose the optimal production method using our manual CMS "PMX" or MS Word, among others.

• Document and Data Management

Our company has been involved with markup languages such as XML and HTML for many years, even before XML became the de facto standard for document data formats. We create "readable" web manuals structured in HTML, featuring search functions designed for ease of access for readers, using DTP data created in InDesign, FrameMaker, or data from MS Word and PowerPoint that our clients possess. <Features> - One-stop service for file-based projects is also available, provided by our company, which is well-versed in both document and web technologies! - The "readable" web manuals converted to HTML will be published as online manuals on portal sites! - In the English-speaking Philippines, we offer English manuals at reasonable prices in addition to Japanese manuals!

• Document and Data Management

In our evaluation and diagnostic service (assessment) for manuals and instruction manuals, we review your current manuals and provide a diagnosis and analysis from various perspectives, summarizing the evaluation results in a report. The report on the analysis results clarifies the issues of the existing manuals, allowing you to reassess the future direction of your manuals. By objectively understanding the areas for improvement in the existing manuals, we can lead to enhancements that make the manuals more readable and understandable for your users. <Features> - Presentation of the manual diagnosis results in a chart-format report - Visualization of the issues in existing manuals clarifies the direction for creating more readable manuals - The report can be utilized in manual production tasks, enabling business improvements and cost reductions.

• Document and Data Management
• Catalog and manual creation

The "Manual Consulting" service is ideal for those facing the following challenges: - Wanting to reduce costs in the support center due to a high volume of inquiries about products and services. - Looking to streamline operations due to a heavy workload in production tasks. - Unable to maintain quality during revisions and unable to break free from outsourcing everything. There are several necessary standards regarding manuals, and it is important to establish optimized standards that start from business analysis and cover layout analysis to the creation of web manuals and printed typesetting data. By standardizing the manual creation process through a "Manual Production Standards Document," which outlines the procedures and regulations for creating manuals, we can solve issues related to the relevant manuals. Furthermore, since these standards can be applied to manuals from other departments or products/services, it is possible to improve the overall quality of manuals across the company. Cybertech offers consulting services to solve challenges through the creation of manual (instruction manual) production standards documents.

• Document and Data Management

We assist in improving business efficiency through the reconstruction of the production and operation flow of internal documents, as well as in creating business opportunities through the reuse of content. We analyze the large amounts of structured documents held internally by publishers, educational service companies, and manufacturers, and work with our clients to develop methods and steps to maximize their value as intellectual assets. <Features> 1. Page Analysis We analyze the structure and page elements of the content such as DTP that our clients possess. We also analyze the management attributes necessary for master content creation, which may not be apparent in the page layout. 2. Hypothesis Verification through POC This service verifies the entire process of content production, management, and operation when the content is systematized, using a prototype system that closely resembles the actual system. It is also possible to conduct hypothesis verification regarding cost-effectiveness after system implementation, business effects after content reuse, and impacts due to changes in business processes. 3. Creation of System Planning Documents and Proposal Requests On behalf of our clients, we support planning activities related to the systematization of content management and document management. We provide broad support, including the creation of system requirement specifications and assistance in product selection.

• Document and Data Management
• Catalog and manual creation

We provide support services to migrate existing assets such as manuals, internal technical documents, study reference books, and teaching materials into different data formats, promoting reuse. We will incorporate methods and costs for converting a large number of DTP files, such as those from InDesign, into markup formats like XML or HTML into the work plan. We will validate the reuse of the converted XML or HTML data into PDFs, websites, tablet materials, and smartphone applications with actual data. <Features> 1. Development of a data migration work plan By borrowing DTP samples, we will define input and output, consider the migration schedule, and document it as a plan. 2. Creation of DTP data migration procedure documentation We will document the processes, migration tools, and procedures for migrating from DTP to XML or HTML. 3. Support for content reuse after DTP (automatic typesetting, HTML output, etc.) After migrating from DTP to XML or HTML, we will conduct interviews to understand the output media and devices to be used, and select the most suitable tools or middleware according to the purpose. We will also define the requirements for stylesheets.

• Document and Data Management
• Catalog and manual creation

"Topic-oriented writing" is a writing method that involves submitting and editing manuscripts in units called "topics," which are structured according to the content, as opposed to "book-oriented writing," which is produced in units suitable for printed booklets. Cybertech offers consulting services (training, production advice, etc.) to assist manufacturing clients in smoothly transitioning to "topic-oriented writing." <Features> ● Topic-oriented writing training We aim to equip your on-site personnel (those responsible for production) with fundamental knowledge to smoothly transition from traditional DTP-based "book-oriented writing" to "topic-oriented writing." Training sessions will include explanations of terminology, case studies, and the benefits of implementation. ● Topic-oriented writing workflow improvement consulting After deciding to implement "topic-oriented writing," we provide advice and support for breaking down specific tasks. We participate in your projects to collaboratively resolve specific themes.

• Document and Data Management
• Catalog and manual creation

In the "Structuring and HTML Conversion of DTP Data - Web Deployment" service, we structure DTP data such as Illustrator and InDesign files, as well as various document data like PowerPoint and Word, and convert them into HTML data at a low cost using automated conversion tools. Layout adjustments after conversion are performed by skilled Filipino engineers, and final checks are conducted by Japanese personnel. Of course, we also accept minor correction operations on DTP data. <Features> - Supports all formats including XML, HTML, EPUB, and HTML5! - Can be performed at a low cost using automated conversion tools! - Strong in both web technology and DTP!

• Document and Data Management

In the "Trial of Manual CMS - Introduction Trial (PoC)," we conduct a trial format using PoC (Proof of Concept) to evaluate the risks and returns of a CMS (Content Management System) for creating and managing manuals. <Features> - Abundant know-how in manual and XML document creation, as well as IT expertise in CMS and CCMS! - Support for your PoC project from the perspective of an IT vendor, different from that of printing or production companies! - Migration work to reuse past manual data is done at a reasonable offshore cost!

• Document and Data Management

In our "DITA Implementation Support (Legacy Data Migration and Stylesheet Creation)" service, we provide services to convert documents created in FrameMaker, InDesign, Word, and other formats into DITA. We have a strong offshore base in Cebu, Philippines, specializing in DITA, and we support your DITA implementation from both know-how and cost-reduction perspectives. <Features> - Proven track record of working with XML since its early days! - DITA conversion, which can be costly, at a low price through English-speaking offshore services! - We can also handle documents that require Japanese language support!

• Document and Data Management

The document publishing portal system "DocuPortal" provided by CyberTech is a system that allows for the publication of documents, including manuals. It is a product derived from the manual creation system "PMX" and serves as the optimal platform for publishing manuals such as user manuals (instruction manuals). Additionally, it consolidates the essential functions required for an information publishing portal system, allowing for reasonable construction and maintenance operations.

• Document and Data Management

■Features - Tree information filtering search Intuitively narrow down to the relevant products even in a complex, hierarchical product structure. - Diverse product information can be freely modified Easily add product categories and master information. The search screen is automatically generated in conjunction with the master information. - Rich output Invoice data in the original data structure can be downloaded in Excel. Comparison tables can also be easily generated. - User-friendly operability All operations are conducted through a web browser. Input and output in CSV format and bulk registration are possible, achieving user-friendly operability. - High-speed search and system integration using XML technology The XML database "NeoCore" provides high flexibility and fast search capabilities while integrating with various systems.

• Document and Data Management
• Database
• PDM

Operating websites such as corporate sites and owned media requires certain resources with specialized knowledge. The "Subscription Web Operations" service for website operation outsourcing and production allows you to request a web professional as many times as you need within a fixed monthly work time, as part of a subscription service. We handle a wide range of your website operations and management, from daily updates to new production, foundational operations, security measures, and additional development in systems. Web production companies and design firms are very welcome! If you are considering expanding your resources related to the web or reducing costs by switching from dispatched personnel, please contact us first.

• Other information systems
• Integrated operation management

WordPress is the most widely used web CMS in the world and is available for free. There are many paid and free themes and plugins, making it easy and affordable to build a website. At CyberTech, based on our extensive experience with WordPress, we offer a variety of services required for website creation and operation at reasonable prices, including: - New WordPress installation - Content migration - Updates - Vulnerability assessments - WAF operation - Website monitoring and surveillance.

• Corporate information portal/groupware

Our "Web Managed Services" provide a reasonable outsourcing solution for the operation and management of various websites owned by companies. You can leave everything from content planning and writing to system aspects and security measures to us, covering all stages of website management. <Main Service Offerings> - Large-scale website operation outsourcing and management (BPO) - E-commerce site (online shop) management outsourcing - Owned media web managed services (operation and management outsourcing) - Content creation and management outsourcing for paid websites - Corporate website management outsourcing - Global website management outsourcing - Management outsourcing for foreign companies' websites targeting the Japanese market - Content creation and management outsourcing for curation web media

• Integrated operation management

Our "Web Marketing Consulting" service leverages over 25 years of experience in markup languages to provide various technical advice as added value. <Main Services> - Website diagnosis and optimization services - Web structuring consulting - SEO consulting - Internet advertising (listing ads) management outsourcing - Internet advertising (display ads) management outsourcing - Social media management outsourcing

• Business Intelligence and Data Analysis
• Other information systems

In the "CMS Introduction and Migration" service, we carry out the introduction of various CMS, initial data input, content migration, and CMS replacement at reasonable prices. Our team consists of front-end and back-end engineers, including HTML coders and PHP engineers, who will implement the perfect CMS for your website. <Main Service Contents> - New introduction of CMS (Web CMS) - Web server and PHP migration - Initial data input and content migration during CMS introduction - CMS introduction and content migration for corporate websites - CMS introduction and content migration for curation media and blogs

• Corporate information portal/groupware

"Web Production and Renewal" is a web production service that broadly supports everything from the new construction and renewal of corporate websites to HTML coding. In line with the evolution of viewing devices and web technologies, we build responsive sites compatible with PCs, smartphones, and tablets, as well as global sites that support multiple languages. We incorporate the latest trends to enhance corporate image and usability. Additionally, we also create landing pages (LPs) and campaign pages for web marketing, as well as HTML emails. By focusing on LP production that takes into account access status and A/B testing, we help improve appeal and reduce bounce rates. Furthermore, our HTML coding service "Seesaw Coding" offers professional-grade coding at low prices, including accurate HTML code based on W3C specifications, JavaScript and CSS support, and SEO internal measures. We cater to a variety of corporate web needs from planning and production to coding.

• Corporate information portal/groupware
• Document and Data Management
• Other services

"Chokuope" is a low-cost IT outsourcing and BPO service that allows you to utilize engineers starting from 100,000 yen per person per month. Our staff, who possess native-level English skills and IT expertise, are based at our own offshore facility in Cebu, Philippines, and support system development and various IT tasks. The biggest feature is that by fully utilizing AI translation (machine translation), we enable business operations based on Japanese without the need for communication in English, such as "listening and speaking." We also use social media and task management tools to reduce language barriers associated with interactions with overseas locations. Since the Japanese headquarters handles requirement confirmation, follow-ups, and order placements, we have established a system that is easy for companies new to offshore utilization to adopt. This service is suitable for companies looking to implement IT outsourcing, BPO, and development projects at reasonable costs.

• Other information systems
• Translation/Interpretation
• Other services

At CyberTech's Cebu R&D Center, we provide optimal proposals for various engineering requests centered around web applications, utilizing the collective strength of our Philippine engineers, Japanese engineers stationed locally, and, if necessary, engineers from our headquarters in Japan. All of our local Philippine engineers are graduates in information technology (Computer Science) and are proficient in English. We can conduct research on the latest IT technologies and trends emerging from English-speaking countries, as well as develop prototypes, so please feel free to consult with us. <Features> - Web application development is reliable as we are a Japanese offshore base. We can also handle upstream processes! - Engineering tasks such as specification creation and testing are available at low prices! - Ideal for complex migrations!

• Other information systems
• Integrated operation management

Cleansing (repair and transformation) of various data, along with the service of "organizing and formatting content data and text data" that includes checks, is conducted at our own offshore base at a reasonable cost. Moreover, with Japanese project managers and directors overseeing the process, we ensure a reliable PDCA cycle, which guarantees thorough quality management. We also have a proven track record of handling numerous educational materials and are proficient in Japanese support. At CyberTech's own offshore base, the "Cebu R&D Center," we utilize tools such as RPA according to the target data, business, schedule, costs, and customer needs, while also covering any gaps with human resources. When standardization, normalization, or rule establishment of data is necessary, we engage from the upstream phase to optimize processes and achieve minimal costs. <Features> - We provide IT outsourcing that combines information processing tools like RPA with human resources! - Efficient and reliable cleansing and checking of all types of data, from content data to document data! - Affordable organization and formatting of Excel data used for rule-based AI and statistics!

• Document and Data Management
• Business Intelligence and Data Analysis

CyberTech's service for "scan data correction, attribute information creation, and tagging" will be conducted at our own offshore base, the "Cebu R&D Center," located in Cebu, Philippines. We can provide structured attribute information necessary for inputting initial data into content databases, not only creating simple attribute data for the various content and document information you possess, but also doing so with "Japanese quality and reasonable pricing," thereby minimizing the overall costs associated with content database creation. <Features> - A reliable Japanese company offering low prices, with proposals available from upstream! - Support for data collection and transcription using manpower tactics and copy-pasting! - We also provide a system for database creation using the number one software for content sharing!

• Other contract services
• Document and Data Management

CyberTech's "IT Outsourcing" service offers digital BPO services that provide low-cost corrections and checks for digital data and content data that need to be converted, processed, or corrected for various reasons. <Features> - Not limited to simple corrections, conversions, and checks; we can also handle the programming required for migrating Flash to HTML5! - We excel in data checking tasks associated with the migration from Flash to HTML5! - We also support MS Office-related tasks and DTP data!

• Image Processing
• Document and Data Management

"Creation of Learning Data for AI (Annotation)" is a BPO service where specialized staff create and process essential learning data (training data) to improve the accuracy of AI systems. Utilizing Cybertech's own offshore base in Cebu, Philippines, we provide high-quality and reasonably priced annotation services in a secure environment managed by full-time employees. For image data, we support segmentation, key points, bounding boxes, and classification. Additionally, we cater to the creation of corpora and training data for text mining and machine translation, annotation of English data, and data augmentation using Python. By outsourcing the development process that requires a large amount of learning data for AI and machine learning, we support an environment where you can focus on building AI models and improving accuracy.

• Translation/Interpretation
• Catalog and manual creation

The adoption of artificial intelligence, particularly generative AI such as LLMs (Large Language Models), has been advancing at an extraordinary pace. While new AI models are being developed every day, training data is also a critical component behind the scenes. For large-scale models that require vast amounts of training data, systems have been established to prepare such data automatically. However, AI designed for specific applications—particularly edge AI—still requires individually tailored training datasets. At CyberTech, we create training data through human labeling (data annotation) in a secure office environment staffed entirely by directly employed full-time employees. This enables us to safely handle highly confidential datasets while maintaining strict security standards. Key Features High Quality — All work is performed by our staff in a secure, on-site office environment. Cost-Effective — We can also accommodate lab-style operations tailored to your requirements. Reliable & Secure — Annotation is performed by our directly employed full-time employees.

• Document and Data Management
• Other contract services

"WordPress Communication" is a specialized information media for web managers and information systems departments of companies using WordPress, as well as web production companies. It provides practical know-how that is easy to understand and useful for the introduction and operation of WordPress, covering security measures, plugin selection and configuration, website performance improvement, error and trouble handling, and the latest information. The articles are structured based on content that engineers have actually operated and verified, making them easy to apply in the field. Additionally, leveraging our base in Cebu, Philippines, we collect and analyze the latest information from English-speaking regions and quickly disseminate it in Japanese. We also deliver new information through free email newsletters and social media, providing an information infrastructure for companies to operate their WordPress sites safely, securely, and efficiently.

• Corporate information portal/groupware
• Document and Data Management
• Other services

We provide various BPO services such as English support and lab-type offshore development, which are specialties of our offshore base in Cebu, Philippines, known for its high English proficiency and technical skills. By collaborating with our nearshore base in northern Okinawa, we also offer services like data checking, migration, and data transfer. Through direction and project management by Japanese professionals, we support your business with professional IT services that can be utilized with "Japanese quality, reliability, and low cost."

• Corporate information portal/groupware
• Document and Data Management
• Catalog and manual creation