24-hour/365-day support system! Do you have any issues with "maintenance support"?
Our company provides on-site maintenance for "IT equipment and industrial equipment" sold nationwide, from Hokkaido to Okinawa. The benefits of outsourcing maintenance include reducing maintenance support costs and expanding stock business. Our help desk operates 24/7/365 and can also provide support in English. Additionally, we conduct remote monitoring of various devices, including IT equipment. 【Features】 ■ 24/7/365 support for reporting and responding to issues ■ Aiming for response within 4 hours ■ Support tailored to the revision currently in operation at the customer’s site ■ Reconfiguration of exchanged devices based on configuration information managed by the customer *For more details, please refer to the PDF document or feel free to contact us.
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basic information
【Management Services】 ■Help Desk ・24/7 availability ・Incident reception, troubleshooting, system Q&A ・English support available ■Remote Monitoring ・24/7 monitoring system ・Remote monitoring of various devices including IT equipment ■Kitting and Installation ・Kitting for smartphones/tablets/PCs and various devices ・"Initial setup" of a large number of devices and nationwide simultaneous "installation" work *For more details, please refer to the PDF document or feel free to contact us.
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Applications/Examples of results
【Conservation Examples】 ■Storage Devices ■FA Computers ■Bio Waste Treatment Machines ■Electrolyzed Water Generators ■Digital Signage ■Label Printers ■Large OCR ■EV Fast Chargers ■Cash Terminals ■KIOSK Terminals *For more details, please refer to the PDF document or feel free to contact us.
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Company information
Toshiba IT Services Corporation is a company responsible for the IT services sector of the Toshiba Group. Based on the rich experience and achievements we have cultivated so far, we aim to provide the best services that satisfy our customers and continue to support their sustainable growth. Furthermore, by building a trusting relationship with our customers, we promise to create new services and contribute to the development of our customers and society by sharing diverse values.