【24/7 Support】Server and network monitoring and operation outsourcing service by specialized engineers.
By introducing "MSP Assist," you will be freed from the complicated tasks associated with maintenance and operations, allowing you to focus on your core business along with a stable operational environment. "MSP Assist" is a server and network monitoring and operational management outsourcing service provided by our company. We support our customers from the infrastructure aspect, covering everything from monitoring and incident response to OS and middleware optimization and sizing. 【Features】 - 24/7/365 monitoring system staffed by specialized engineers - Immediate identification of causes during anomaly detection, with high-precision incident isolation - Rapid and appropriate incident response based on extensive experience and know-how - Outsourced tasks such as OS and middleware configuration and account issuance - 24/7/365 direct phone support from specialized engineers 【For those facing these issues】 - Want to outsource human monitoring - Want to reduce the burden on server administrators - New to operating cloud servers - No server administrator available, lacking know-how for server operations *If you have any questions, please feel free to contact us. *You can also download detailed service materials (PDF).
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basic information
【Flow of Introduction】 1) Inquiry 2) Detailed Hearing 3) Internal Server Investigation * If you can share detailed information about the OS and middleware in advance, the internal server investigation can be omitted. 4) Application 5) MSP Service Setup 6) Start of MSP Service 【Target Server】 Servers with administrative privileges connected to a global network. * There are limitations on the scope of services when introducing to shared rental servers. * The content of the services provided may vary depending on the OS. * If you have any questions, please feel free to contact us. * You can also download detailed service materials (PDF).
Price information
Initial cost: 10,800 yen and up / per unit | Monthly fee: 10,800 yen and up / per unit
Delivery Time
※It may vary depending on the quantity and server environment, so please feel free to contact us.
Applications/Examples of results
We can address the following concerns: - It is difficult to secure personnel with specialized knowledge that matches our operational environment. - The labor costs for multiple personnel to provide 24/7 support are burdensome. - It is challenging to gather information regularly to address security vulnerabilities. - Some tasks require service interruptions, necessitating the arrangement of personnel and work outside of business hours, such as late at night or early in the morning. …etc. If you have any questions, please feel free to contact us. You can also download detailed service materials (PDF).
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Company information
"Net Assist Co., Ltd." is an infrastructure company specializing in servers and networks, established in 2000. We support numerous clients' network businesses as a full-managed infrastructure company that provides one-stop services from server construction to MSP (monitoring, maintenance, and operational outsourcing). We accommodate various types of servers, including on-premises, dedicated servers, and cloud solutions. ☆ We also support the introduction of AWS operational environments ☆ From configuration proposals to actual server creation and construction, monitoring, maintenance, and operation after service launch, as well as payment processing for monthly AWS server costs. We provide all of this as a one-stop service. 【Official Certified Partners】 - AWS - Sakura Internet Inc. - IDC Frontier - KAGOYA JAPAN - NHN Techorus - NIFCLOUD - IIJ GIO 【Certifications】 - ISO27001 (Information Security) Number ICMS-SR0152/JIS Q27001 (ISO/IEC 27001) (Applicable only to the Tokyo headquarters) - Registered Telecommunications Carrier (formerly Type II Telecommunications Carrier) Number A-20-9942