Improving the convenience of chatbots through the use of "Arrow Search"

If you're struggling with the accuracy of chatbot responses, this is a must-see. Improvement is possible by combining it with the corporate information AI search service 'Arrow Search'!

The "chatbot," which is increasingly adopted as an automation program for inquiry responses. However, depending on the keywords used in questions, it may not always understand correctly... ■Common complaints from chatbot users - It can be frustrating when it can't provide answers just because the keywords are slightly different. - If the bot cannot answer, it ultimately leads to the hassle of having to respond via phone. ⇒ Why not introduce "Arrow Search" to improve the convenience of your chatbot? "Arrow Search" is an AI-powered internal information search service that efficiently finds necessary information from the vast document files stored within the company. By integrating it with the chatbot, you can expect improved answer accuracy, while still keeping the entry point as the chatbot, thus enhancing convenience without changing usability. Additionally, since results are displayed in a ranking format, you can quickly access the necessary documents. *For information on integration with the chatbot, please refer to the materials available for download in the "PDF Download" section below.

Document and Data Management