If you're struggling with the accuracy of chatbot responses, this is a must-see. Improvement is possible by combining it with the corporate information AI search service 'Arrow Search'!
The "chatbot," which is increasingly adopted as an automation program for inquiry responses. However, depending on the keywords used in questions, it may not always understand correctly... ■Common complaints from chatbot users - It can be frustrating when it can't provide answers just because the keywords are slightly different. - If the bot cannot answer, it ultimately leads to the hassle of having to respond via phone. ⇒ Why not introduce "Arrow Search" to improve the convenience of your chatbot? "Arrow Search" is an AI-powered internal information search service that efficiently finds necessary information from the vast document files stored within the company. By integrating it with the chatbot, you can expect improved answer accuracy, while still keeping the entry point as the chatbot, thus enhancing convenience without changing usability. Additionally, since results are displayed in a ranking format, you can quickly access the necessary documents. *For information on integration with the chatbot, please refer to the materials available for download in the "PDF Download" section below.
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Company information
CIS Co., Ltd. (hereinafter referred to as CIS) has extensive experience in implementing and building PLM (Product Lifecycle Management) solutions utilizing the 3D CAD software "CATIA" for the automotive and manufacturing industries, primarily in the Chubu region. Additionally, we have accumulated achievements in the implementation and construction of accounting systems and human resources payroll systems based on the ERP "Super Stream" for small and medium-sized enterprises. While enhancing our skills and solutions in these two areas, we have recently focused on corporate services utilizing AI, as well as OCR + RPA, which directly contribute to our customers' work style reforms and productivity improvements. Moving forward, CIS aims to be a service company that can provide high value-added support to our customers. *Service Area: Primarily centered around the Tokai region, but we also support nationwide through the use of web conferencing systems. Please consult us regarding transportation costs and other considerations for implementation.