シーアイエス（CIS） Product Lineup

"Arrow Search" searches for appropriate answers to questions regardless of the format of document data and displays the search results in a ranked order based on confidence level. This product can be utilized in various business operations within a company, including sales, technical departments, general affairs, and customer inquiry response departments. [Examples of Use Cases] - Sales Department: When quickly creating materials by referencing documents created by other salespeople in the past. - General Affairs Department: For speedy searches of employment regulations and collections of rules. - Technical Department: For smooth handovers from previous personnel and searches through a large number of manuals. - Help Desk: When responding to FAQs from both internal and external sources, and for searching past logs at the service desk. Feel free to consult us if you have ideas on how you would like to use it!

• File Management

"Arrow Search" is an internal information search service that utilizes IBM Watson. Regardless of the format of document data, it searches for appropriate answers to questions and displays the search results in a ranked format based on confidence levels. Since inquiries can be made in natural language, there is no need to struggle with search keywords in front of vast amounts of information. Additionally, users can provide feedback evaluations on the search results, and by continuously learning from this feedback, the search accuracy can be improved. [Features] ■ Search using everyday language even if you can't think of search keywords ■ Display desired information in ranked order and provide new insights ■ Continuously improve search accuracy through AI learning *For more details, please download the PDF or contact CIS (CIS).

• Document and Data Management
• Data Search Software

"Arrow Search" is an internal information search service that utilizes IBM Watson. 【Three Basic Issues Related to Internal Search】 ■ Only the creator or relevant parties know where documents are located. ■ When searching, users do not know the keywords that would guarantee hits, such as file names. ■ To find related documents, users must search across several systems. ⇒ In other words, most companies have accumulated a lot of documents (data) but have not been able to utilize them as information. 【The Vision for Arrow Search】 ■ Explore related information regardless of storage location. ■ Normalize the variations in the questioner's wording. ■ Display rankings starting from highly relevant documents. ⇒ Through cross-sectional and seamless information searches, we promote the inheritance and utilization of veteran employees' knowledge, leading to new insights! Since it will definitely lead to a reduction in the time spent on information searches, "Arrow Search" is being considered as a means of work style reform. We would love to hear about the document data you would like to utilize in your environment.

• Document and Data Management
• Data Search Software

"Arrow Search" is an internal information search service that utilizes IBM Watson. It helps solve on-site challenges related to document search. 【Are you facing any of these issues?】 ■ Not knowing where to find what 　→ Documents are stored in different locations (systems), leading to scattered information and difficulty in locating necessary documents. ■ Rework due to missed confirmation of past know-how 　→ Despite having accumulated documents, past data is not being utilized. ■ Unable to find the desired information 　→ Unable to think of appropriate search terms, leading to not finding the needed information. ■ Unstructured data that is unsuitable for search 　→ The amount of data that cannot be searched simply is increasing. These issues can be resolved with "Arrow Search"! *For more details, please download the PDF or contact CIS.

• Document and Data Management
• Data Search Software

"Arrow Search" is an internal information search service that utilizes IBM Watson. 【Features You’ve Always Wanted! Six Functional Characteristics】 1) Elimination of search noise that only matches keywords Drowning in a flood of unnecessary information (noise) that only matches the keywords... 2) Displaying results in order of relevance Instead of simple sorting, results are arranged by relevance, allowing you to get the information you want immediately! 3) Providing new insights through all-around exploration Searching related documents from all angles to provide insights that the searcher may not be aware of. 4) Reducing the hassle of attribute and tag registration for searches It takes time to tag and register attributes to hit the search keywords... 5) Improving search accuracy through continuous training User feedback evaluations can be utilized as training data. 6) A simple interface that anyone can use without confusion A straightforward interface that allows both users and administrators to use it intuitively without confusion. *For more details, please download the PDF or contact CIS.

• Document and Data Management
• Data Search Software

Arrow Search" is an internal information search service that utilizes IBM Watson. 【Four Use Cases in Various Departments】 ■ For Sales… Quick document creation! Easily discover similar documents and catalogs. ■ For Technical Roles… Training young employees and ensuring quality! Share case studies and technical information that have become personalized. ■ For General Affairs… Serve as the internal FAQ contact! Respond to employee inquiries regarding company regulations. ■ For Help Desk… Quick and accurate responses! Find precise answers from accumulated Q&A. *Please let us know any potential use cases you have in mind, such as "Can it be used this way?

• Document and Data Management
• Data Search Software

"Arrow Search" is an internal information search service that utilizes IBM Watson. One of the key promotional points of this service is its ability to search across systems without needing to be aware of where the target data (documents) is stored. 【Examples of systems that can be searched across】 ■ File servers ■ NotesDB ■ RDB ■ Cloud storage such as Box ■ Technical information management systems ■ Bill of materials systems *Please feel free to contact us regarding whether other systems or storage locations are supported.

• Document and Data Management
• Data Search Software

"Arrow Search" is an internal information search service that utilizes IBM Watson. The interface of Arrow Search features a single search box where you can input in conversational language! You can search for documents within the company just like you would when searching on your smartphone in your personal life! Therefore, no special training for searching is required! You might no longer have to spend time answering new employees' questions like, "Where is that file?" *Screen images are also available in PDF materials and videos. If you have any questions, please feel free to contact CIS.

• Document and Data Management
• Data Search Software

"Arrow Search" is an internal information search service that utilizes IBM Watson. It searches for appropriate answers to questions regardless of the format of document data and displays the search results in a ranked order based on confidence levels. 【Simple Operation Method of Arrow Search】 ◇ Actions to be taken by the customer - Business analysis and AI application areas (business) - Selection of data to be searched - Preparation of correct and incorrect training data - Evaluation after production operation → Maintenance such as re-learning ◆ Development related to AI will be handled by our company and our product ArrowSearch. ⇒ Management and operation methods will be provided in the training included in the initial costs. ⇒ The monthly fee includes Q&A support, so you can feel secure even without an IT department! ⇒ Additionally, we welcome customization requests! *For more details on customization and technology selection, please contact CIS (CIS).

• Document and Data Management
• Data Search Software

"Arrow Search" is an internal information search service that utilizes IBM Watson. Regardless of the format of document data, it searches for appropriate answers to questions and displays the search results in a ranked format based on confidence levels. 【Example of the shortest implementation schedule】 ▼ Specification confirmation (Customer/Our company) ▼ Environment setup (Our company) ▼ Master settings (Our company) ▼ Data preparation and support (Customer/(Our company)) ▼ Initial document data input (Our company) ▼ Initial training (Our company) ▼ Start of operation (Customer) ▼ Ongoing training (Customer) *This assumes that a license for using IBM Watson has been obtained. It takes about three weeks to one month to prepare the license. *For more details, please download the PDF or contact CIS.

• Document and Data Management
• Data Search Software

"Arrow Search" is an internal information search service that utilizes IBM Watson. By simply searching in conversational language, it displays a ranked list of data (documents) stored within the company in order of confidence, facilitating the discovery of appropriate data. [Example of using "Arrow Search": "Integration with the meeting minutes solution 'AI Minutes'"] "AI Minutes" is a meeting minutes solution that leverages AI capabilities to assist in the creation of meeting minutes. By converting meeting audio into text in real-time, it automates the process of creating minutes. Furthermore, when combined with "Arrow Search," it allows for comprehensive searching of internal data, enabling the establishment of a system that appropriately extracts necessary information from the meeting minutes data accumulated daily. [Recommended for those facing the following issues] ■ It takes too long to trace necessary information because meeting minutes are kept in written form. ■ While meeting audio is recorded, it is not utilized at all due to a lack of time to listen to it again. *For more details about the service, please refer to the catalog below.

• Data Search Software