[Case Study] Retail Industry: Help Desk and Maintenance Services for Implemented Systems
We provide reliable, trustworthy, and high-quality support tailored to the actual conditions of our customers, accommodating various businesses, industries, and systems!
We will introduce examples of services that enable speedy responses through remote connections and provide comprehensive long-term support even after system implementation. For customers after system delivery, the operational phase is the starting point, and they sought a consultation window. In response, we address operational inquiries regarding the systems we have implemented. We solve various issues that arise after system implementation and provide long-term support for improvement requests. 【Effects of the Service】 ■ Even for customers located far away, remote access via communication lines enables comprehensive support, providing a sense of security comparable to on-site management. ■ By serving as a consultation window when issues arise, we can respond quickly, allowing us to smooth out the flow of our customers' operations promptly. *For more details, please refer to the external link page or feel free to contact us.
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【Customer Requests】 ■ For customers after system delivery, the operational phase is the starting point, and they sought a consultation window. ■ They required appropriate and prompt responses in the event of issues. *For more details, please refer to the external link page or feel free to contact us.
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For more details, please refer to the external link page or feel free to contact us.
Company information
Daiwa Computer Co., Ltd. pursues a balance of three elements: "Environment, Quality, and Technology," and has built a "group of engineers" with advanced technology and knowledge. We promise to provide "high-quality" best solutions that consider the "environment." Additionally, we are engaged in various initiatives aimed at connecting agriculture through IT, known as "i-Agriculture (R)."
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