[Case Study] Building Management Industry: Development and Maintenance Services of Order Software
We provide reliable and high-quality support tailored to the needs of our customers, accommodating all businesses, industries, and systems!
We would like to introduce a case where we quickly addressed concerns and requests after the system implementation, creating a support environment that places minimal burden on our customers. The new system added various new features, including cost calculation functions, which required a point of contact that could accurately respond to operational issues, operational problems, and requests for improvements. As a result, we established a remote connection to the operational environment, allowing us to handle inquiries and fix issues without needing to visit the site. 【Effects of the Service】 ■ By maintaining a constant support system, we increased intimacy and trust, achieving a high level of customer satisfaction. ■ By introducing remote access, we were able to understand situations and error details more concretely, which had previously not been sufficiently communicated through phone support alone, creating a stress-free support environment for both parties. *For more details, please refer to the external link page or feel free to contact us.
Inquire About This Product
basic information
**Customer Requirements** - Due to the aging of the old system and the lack of a unified system caused by company mergers, our company received an order for a new system using order software through a competition, and we developed and delivered it. - The new system includes various new features, starting with cost calculation functions, so a contact point was needed to accurately respond to operational issues, operational problems, and requests for improvements. *For more details, please refer to the external link page or feel free to contact us.*
Price range
Delivery Time
Applications/Examples of results
For more details, please refer to the external link page or feel free to contact us.
Company information
Daiwa Computer Co., Ltd. pursues a balance of three elements: "Environment, Quality, and Technology," and has built a "group of engineers" with advanced technology and knowledge. We promise to provide "high-quality" best solutions that consider the "environment." Additionally, we are engaged in various initiatives aimed at connecting agriculture through IT, known as "i-Agriculture (R)."