Traceability is possible at pinpoint work units! Instant search for video evidence during packing and inspection tasks!
"ci.Superior/Gazou QS" is a system that allows you to search for specific scenes from work videos (footage) stored in the cloud anytime and anywhere. Work videos and data collected with handheld devices are automatically saved to the cloud. By using keyword searches such as dates, it is possible to trace work units precisely. You can check the status of work and the condition of products at the time of shipment anytime and anywhere, even outside the site. 【Features】 ■ Identification of facts (visualization of facts) ■ Shortened response time for inquiries ■ Reduction of work errors ■ Implementation of appropriate measures ■ Reduction of complaints ■ Reduction of re-delivery costs
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basic information
A one-click search solution for work videos through business collaboration that visualizes C to B to C services. In industries that directly interact with consumers, such as e-commerce and delivery services, and more recently in sectors involving reuse and other customers, we often hear the following concerns: - There is no evidence to verify complaints about products exchanged in a C to B to C manner. - Without evidence, it is unclear whether the customer or our company is correct, making it impossible to take appropriate measures. - Ultimately, we end up reshipping products to the complaining customer. - The costs associated with reshipping for complaint handling are significant. - We want to protect our diligent employees from being targeted by complainants. The service that addresses these challenges is the one-click search solution for videos, "ci.Superior GAZOQS." It allows for immediate searching of relevant work scenes from videos stored in the "ci.Superior GAZOCL" cloud, enabling fact verification while viewing the work-related videos.
Price information
Monthly subscription service *Subject to change based on usage conditions. Please contact us for more details.
Price range
P2
Delivery Time
Applications/Examples of results
- Evidence of inquiries regarding product defects and shortages - Evidence of inquiries regarding forgotten items in shipments - Evidence of quantity and condition in shipping and receiving operations *For more details, please refer to the PDF document or feel free to contact us.*
Detailed information
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This is the actual recording screen of the one-shot search system for work videos. A camera is installed at an angle that fully covers the operator's hands, allowing for tagging of the video through the input or scanning of the slip number during work, enabling one-shot searches for specific work videos.
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Company information
Our company is engaged in the development and sales of voice recognition systems, as well as the sale and repair of various terminal devices. We aim to be a group that provides systems that fundamentally assist our customers, not just from a technical perspective. We also achieve this by combining various mechanisms, skills, and human networks to connect and integrate them.