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Cnet Connect Service Co., Ltd. (CCS) published a white paper titled "Improving Inspection Operations with Voice Systems" on its official website on February 17. In an environment of chronic labor shortages, CCS proposes the use of voice systems as one solution to ensure work efficiency, accuracy, and traceability of tasks. There are already over 1,000 operational devices in logistics sites for tasks such as sorting, picking, and quality inspection, and CCS is currently providing a voice inspection, testing, and analysis support system (LISTEST) for the manufacturing industry. This time, we have compiled the background of challenges in environments where multiple workers perform tasks according to established Standard Operating Procedures (SOP), key points for operational improvement, and examples and effects of voice inspection systems into a concise white paper. Through the publication of this white paper, CCS plans to deliver the effectiveness of voice inspection systems to more sites and promote understanding of their positioning as concrete tools for operational improvement. Download page here.

CNet Connect Service Co., Ltd. will start selling the cloud service of the voice inspection system [LISTEST] from September 2021. The voice inspection system [LISTEST] allows operators to perform tasks according to the work procedures instructed by the system, and if abnormal values are registered due to pre-set threshold settings for the measurement results, it prompts re-measurement, enabling the execution of procedures without relying on the operator's skills. Since the results are registered with the operator's speech simultaneously with the execution of the work, there is no need for input after inspection, which reduces the burden on the operator and prevents fraudulent inputs such as transcription errors, bulk input, and tampering. In addition to the convenience of the voice system, by recording all work logs with timestamps, it ensures traceability for inspection, checking, and analysis tasks, which can be utilized for evidence management. This makes it effective as a subsystem for quality assurance and management tasks in manufacturing and service industries, where compliance is strictly required. For product information on the voice inspection system [LISTEST], visit here: https://www.cnet-technology.com/services/voice-system/listest