Comprehensive product maintenance services unique to a dedicated vendor. We quickly and reliably resolve any product issues that may arise.
This is a product maintenance service that quickly and reliably resolves hardware/software product issues. We offer two services: delivery and onsite, which can be combined with service levels (delivery time, response time). Through integration with Net.Monitor, we can also provide a one-stop outsourcing solution for detecting and recovering from your product troubles. *For more details, please refer to the related links or feel free to contact us.*
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basic information
■Delivery Service In the event that a malfunction occurs with the purchased equipment, this service delivers a replacement device in advance after the customer or sales partner has performed initial troubleshooting of the issue. ■On-Site Service In the event that a malfunction occurs with the purchased equipment, this service delivers a replacement device in advance and also dispatches a technician to the site to perform the equipment exchange after the customer or sales partner has conducted initial troubleshooting of the issue. By implementing this alongside Net.Monitor, you can manage everything from initial troubleshooting to equipment replacement and recovery in a one-stop manner. *For more details, please refer to the related links or feel free to contact us.*
Price information
It varies depending on the service content. Please feel free to contact us.
Delivery Time
※It varies depending on the service content. Please feel free to contact us.
Applications/Examples of results
For more details, please refer to the related links or feel free to contact us.
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Company information
Our company started its business in 1987 as a manufacturer specializing in network equipment, and now we have expanded our scope of activities to include everything from network design, construction, maintenance, operation, to security management. Currently, we have 31 consolidated subsidiaries in 21 countries, conducting cutting-edge technology research and development globally, and producing products with advanced production technology and cost competitiveness at our own factories in Asia. Our security solutions centered around networks have received high praise as communication infrastructure in companies, municipalities, smart buildings, and smart cities around the world. Allied Telesis will continue to contribute to the realization of a safe, secure, and more prosperous society.