Would you like to distribute tasks such as a call center that handles inquiries from customers and administrative work that needs to be processed in order to mitigate risks?
Natural disasters such as earthquakes and heavy rains occur almost every year, and infectious diseases like influenza spread, creating various risks for business activities. In the case of the new coronavirus infection, its rapid expansion made it difficult to continue business operations, and many people likely felt threatened. For example, there are various essential operations that cannot be halted, such as call centers that handle customer inquiries and administrative tasks that must be processed. Would you consider reviewing your BCP (Business Continuity Plan) measures in response to potential future threats? *For more details, please refer to the PDF document or feel free to contact us.*
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**Main Business Achievements** ■ Back Office Center - Input of product order forms and purchase slips - Reception and input of various application forms - Input of surveys, aggregation, and report creation - Enclosing, sealing, and shipping of products, etc. - Administration of various campaign offices ■ Contact Center - Order center for mail-order sales (health foods, cosmetics, etc.) - Help desk - Service and support desk - Inquiry response and issue reception - Outbound calls for sales and promotional support (product information, securing sales appointments) *For more details, please refer to the PDF document or feel free to contact us.*
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For more details, please refer to the PDF document or feel free to contact us.
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At the Management Center Co., Ltd., we have been responding to our customers' needs by providing business improvement support, information systems (IT solutions), and outsourcing (BPO). Based on the accumulated service examples and know-how, we now combine and integrate each service to offer tailored solutions to our customers as "composite services" in a one-stop manner. We will continue to pursue high quality that meets our customers' management innovation as a reliable partner.