"Corporate defense against PL lawsuits" and "CE marking compliance when selling products in Europe," your partner, Ditec, will guide you.
As the movement of products is actively taking place worldwide, various international rules have been established to protect consumer safety and rights. We offer consultations for the creation of manuals (user instructions) based on regulations regarding usage instructions (such as user manuals and labels), as well as various international standards like the Product Liability Law (PL Law), Consumer Protection Law, ISO/IEC Guide 37:2012, and IEC/IEEE 82079-1:2019. 【Features】 ◆ Trust and Track Record With over 30 years of experience, our manuals (user instructions) have been adopted by multiple manufacturing companies. ◆ Manual Production Skills Technical writers will create manuals (user instructions) that comply with domestic and international safety standards and regulations necessary for product export. ◆ Manual Improvement Consulting We start by re-confirming objectives and goals, then verify each process to achieve those objectives. ◆ Types We accommodate various manuals, including installation, operation, maintenance, and monitoring. ◆ Industries We cover a wide range of industries, including automotive, industrial machinery, and medical devices. For more details, please visit our service website.
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basic information
Manuals (User Manuals) [Safety Standards, CE, PL Law] Services ◇ Manual Production Manuals are positioned as an interface between the user and the operation and maintenance of the product, playing a significant role in influencing product performance. In particular, in Europe and the United States, deficiencies in manuals are often regarded as product defects, leading to cases of damage compensation lawsuits. Furthermore, it can be said that manuals play an important role in ensuring user safety and security while maximizing product performance, and we are here to assist you when considering exporting your products. ◇ Manual Improvement Consulting Daitex's manual improvement consulting starts with a reassessment of the purpose and goals of the manual, and then examines each process necessary to achieve those objectives. We offer a wide range of support tailored to your needs, including designing user manuals that comply with international standards, creating manuals aimed at reducing PL law risks, pursuing ease of information retrieval and clarity, and information design that considers branding. Rather than providing "answers" unilaterally, we adopt a style of working together with you to explore answers while considering your company's situation and constraints.
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Applications/Examples of results
- Evaluation report of the vertical machining center operation manual - Evaluation report of the high-speed 3-axis machining machine operation manual
Company information
We, Daitex, were born as a group of engineers originating from a machinery design company. With manual production and solution provision as our core businesses, we have continued to offer various professional services since our founding. Our top business mission is to respond to our customers' needs for Q (Quality), C (Cost), D (Delivery), and C (Capacity), and we have proposed solutions from both operational and management perspectives to solve various business challenges faced by our customers. Furthermore, we believe that capturing the changes of the times and the evolving V (Value) that our customers seek, and contributing to improved management efficiency through the utilization of design data and technical information, will be our business mission moving forward. Rather than stopping to think, we aim to "think while running" alongside the times. As partners to our customers, we will continue to run together with the changing times. We aspire to be a company that provides "impressions" that exceed our customers' expectations, moving from being a company that delivers "satisfaction" to one that delivers "inspiration."
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