The input work for store staff has been eliminated, reducing the burden on the field! They can now focus on their core tasks.
We would like to introduce a case study on solving issues in survey operations using BIRDS solutions. In this case, we implemented solutions such as "FAX reception agency service" and "data entry." The input work for store staff was eliminated, reducing the burden on the field, and the time required for analyzing survey results was also shortened, enhancing the value of the data as marketing information. [Case Study (Partial)] <Medical Device Manufacturer Company A> ■ Target Operations: Receiving client surveys ■ Issues: Improving customer satisfaction by resolving busy signals on FAX lines during customer survey collection ■ Requirements - Ability to receive FAX simultaneously - Ability to reference as image data on a computer screen ■ Implemented Solution: FAX reception agency service *For more details, please refer to the PDF document or feel free to contact us.
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【Introduction Effects】 ■ The occurrence of busy signals due to insufficient lines has been eliminated, resolving complaints from business partners. ■ At the same time, the paperless transition for FAX documents has been achieved. *For more details, please refer to the PDF document or feel free to contact us.
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For more details, please refer to the PDF document or feel free to contact us.
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Our company offers comprehensive proposals ranging from consulting for business efficiency improvement to operations, system development, and maintenance, assisting our clients in solving their challenges and growing their businesses. Please feel free to contact us if you have any requests.