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バーズ情報科学研究所

addressTokyo/Chiyoda-ku/1-3 Ichibancho, Round Cross Ichibancho 3F
phone03-3265-7044
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last updated:Jan 15, 2020
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[FAX + kintone Case Study] MSI Corporation

Any employee can handle it! Significant cost reduction in purchasing operations through one-stop fax transmission.

We would like to introduce a case study on the implementation of 'FAX+kintone', which allows sending and receiving FAX from a kintone app. MSI Co., Ltd., which operates in the automotive parts sales industry, was sending inventory confirmation documents, quotation requests, and purchase orders to suppliers, as well as quotations, delivery notes, and invoices to customers via FAX. However, due to usability issues, they considered cost reduction and work efficiency improvements. With the introduction of the product, work efficiency increased, and management became much easier as it is used across multiple business locations. 【Case Study】 ■ Implementing Company: MSI Co., Ltd. ■ Industry: Automotive parts sales ■ Challenges: Manual work after document creation, poor usability of the FAX system, etc. ■ Implemented Product: FAX+kintone ■ Reason for Implementation: Ability to send FAX with one touch, free document creation app *For more details, please refer to the PDF document or feel free to contact us.

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[Solution Implementation Case] Survey Business Improvement

The input work for store staff has been eliminated, reducing the burden on the field! They can now focus on their core tasks.

We would like to introduce a case study on solving issues in survey operations using BIRDS solutions. In this case, we implemented solutions such as "FAX reception agency service" and "data entry." The input work for store staff was eliminated, reducing the burden on the field, and the time required for analyzing survey results was also shortened, enhancing the value of the data as marketing information. [Case Study (Partial)] <Medical Device Manufacturer Company A> ■ Target Operations: Receiving client surveys ■ Issues: Improving customer satisfaction by resolving busy signals on FAX lines during customer survey collection ■ Requirements - Ability to receive FAX simultaneously - Ability to reference as image data on a computer screen ■ Implemented Solution: FAX reception agency service *For more details, please refer to the PDF document or feel free to contact us.

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[Solution Implementation Case] Improvement of Attendance Management Operations

The time for digitizing staff attendance records has been shortened! The workload for correcting entry mistakes has been reduced.

We would like to introduce a case study on solving issues in attendance management using BIRDS solutions. In this case, solutions such as "Data Entry" and "Time Wave+" were implemented. As a result, complaints from temporary staff and client companies were reduced, and the billing process became smoother. Additionally, the error-checking function during data entry helped to alleviate the burden of correcting input mistakes. 【Case Study (Partial)】 <Staff Service Co., Ltd. - Office Management> ■ Target Business: Support for the back-office operations of a staffing agency ■ Issues: Reducing complaints related to busy lines, input errors, and data delays ■ Requirements: Data registration within 3 hours of receiving a fax, improvement in data entry accuracy ■ Implemented Solution: Data Entry *For more details, please refer to the PDF document or feel free to contact us.

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[Solution Implementation Case] Improvement of Order Management Operations (Mail Order)

Achieved same-day delivery of products! This has also led to an expansion of market share in the office supplies e-commerce industry.

We would like to introduce a case study on problem-solving in order and delivery operations utilizing BIRDS solutions. In this case, solutions such as "BIRDS FAX+" as well as "Data Entry" and "Secretariat Outsourcing" were implemented. The manual effort of sending FAXes was eliminated, improving work efficiency, and it became possible to process orders and ship products on a predetermined cycle, enhancing the service level. 【Case Study (Partial)】 <Company A - Cosmetics Mail Order> ■ Target Operations: Receiving FAX Orders for Mail Order ■ Issue: Shared management of FAX orders across multiple locations ■ Requirements: Ability to share received FAXes and processing status with the outsourcing partner ■ Implemented Solution: BIRDS FAX+ *For more details, please refer to the PDF document or feel free to contact us.

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[Solution Implementation Case] Improvement of Order Management Operations (Manufacturing Industry)

Significant reduction in customer reminders and complaints! Here are three examples of improvements made in order management operations.

We would like to introduce a case study on solving issues in order and delivery operations using BIRDS solutions. In this case, we implemented solutions such as "Order Processing Outsourcing," "Data Entry," and "BIRDS FAX+." By outsourcing order-related operations, we achieved the integration of our East and West locations and cost reductions, as well as significantly reduced customer reminders and complaints. Additionally, we automated the manual sorting of FAXes by individual staff members, thereby alleviating the operational burden. 【Case Study (Partial)】 <Ohayo Dairy Products Corporation> ■ Target Operations: Order FAX Input ■ Challenge: Cost reduction through outsourcing FAX order operations that can operate 365 days a year ■ Requirements: Infrastructure for simultaneous large-volume FAX reception, 365-day operation, order cutoff times by delivery destination ■ Implemented Solution: Order Processing Outsourcing *For more details, please refer to the PDF document or feel free to contact us.

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FAX+kintone

For sending and receiving faxes during telework! It's a cloud service, so it can be implemented quickly and operated simply.

"FAX+kintone" is a fax integration solution that allows you to easily send and receive faxes from kintone in conjunction with the BIRDS cloud fax service. You can send image files created with the form creation service directly via fax. Additionally, there is no need for a fax machine or fax line. As a cloud service, it can be implemented immediately and operated simply. 【Features】 ■ Send and receive faxes from kintone ■ Can be integrated with form creation services ■ No need for a fax machine or fax line ■ Powerful fax infrastructure ■ Complete fax operations solely with kintone *For more details, please refer to the PDF document or feel free to contact us.

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Cloud-based contact network service "Plus Birds Safety Confirmation +"

Confirming safety and communication networks at the lowest cost and with the highest safety!

Our company offers a cloud-based contact network service called "Plus Birds Safety Confirmation+" that provides a reliable and affordable communication network for disaster and emergency situations, as well as for everyday communication. We have prepared a variety of convenient features for this service. Unlike services that only focus on safety confirmation, it can be fully utilized as an emergency contact system during disasters such as earthquakes, as well as a daily communication network system. 【Benefits】 ■ Operates as a cloud service ■ Offered at a low flat-rate fee ■ Usable as a general contact network ■ Leak prevention measures through encryption ■ Compatible with various devices *For more details, please download the PDF or feel free to contact us.

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