This is a supportive, co-creation service where we assist you closely from the production to the completion of customer-centric manual creation in-house.
If we compare manual production to a marathon, our service is a "supportive running" type that accompanies our customers, aligning our pace with theirs to provide production support until the finish line is reached. We aim for the goal alongside our customers, from setting objectives and sharing challenges to making proposals and producing manuals. **Example**: Major machine tool manufacturer Y Company Our employees are stationed within the customer's document production team to assist with: - Selection of production systems/tools (XML) - Information structure/manual segmentation - Guidance and construction of production processes/data operation and management methods - Establishment of creation standards, actual work guidance, and manual production (language expansion) We have provided consulting and hands-on support for these challenges. Currently, we are supporting our customers' employees in a multifaceted manner until completion. **Features** ◆ Abundant track record We will share our know-how from responding to numerous cases over the past 35 years since our founding. ◆ Optimal proposals Feel free to consult us about anything related to production technology, tools, and data operation. ◆ Supported documents We handle everything from user manuals to maintenance, installation, and service manuals. ◆ Industry/product knowledge We cover a wide range, including automotive, semiconductors, machine tools, and medical devices.
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【Service Specifications and Achievements】 ◆Work Types - Contract Type: Orders are placed with the premise of completing deliverables and requested tasks at the time of request. Example) Analyzing the client's product system and sales strategy, structuring instruction manual data, and proposing and reporting on operational systems. After interviews, requests can be taken back for completion, focusing on results. - Semi-Delegation: We work together with your staff to extract issues and devise solutions. This is a process-oriented service that bills based on the labor hours and man-hours provided. ◆Service Scope We provide consulting and production support on the following items: - Technical documents such as instruction manuals, manufacturing manuals, service manuals, and business manuals. - Language expansion of produced content and media deployment on PCs, smartphones, and tablet devices. ◆Technologies We Possess - Compliance with international standards such as PL law and CE marking, as well as regulations and laws related to document production. - Conversion, processing, and video creation of 2D and 3D design data, along with its distribution. - Translation and multilingual expansion (40 countries). - Planning, development, implementation, and operation of manual production systems (CMS). - Organization of manual production teams and comprehensive contracting.
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Applications/Examples of results
Various operation manuals, installation manuals, maintenance manuals, peripheral device manuals, service manuals, parts catalogs, business manuals, etc.
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Company information
We, Daitex, were born as a group of engineers originating from a machinery design company. With manual production and solution provision as our core businesses, we have continued to offer various professional services since our founding. Our top business mission is to respond to our customers' needs for Q (Quality), C (Cost), D (Delivery), and C (Capacity), and we have proposed solutions from both operational and management perspectives to solve various business challenges faced by our customers. Furthermore, we believe that capturing the changes of the times and the evolving V (Value) that our customers seek, and contributing to improved management efficiency through the utilization of design data and technical information, will be our business mission moving forward. Rather than stopping to think, we aim to "think while running" alongside the times. As partners to our customers, we will continue to run together with the changing times. We aspire to be a company that provides "impressions" that exceed our customers' expectations, moving from being a company that delivers "satisfaction" to one that delivers "inspiration."