It is a pinpoint-type BPO service that provides necessary support for specific processes (e.g., illustration creation, layout, checking, etc.) when needed.
When internalizing manuals, are there cases where you face a shortage of personnel and skills, requiring external support, or where urgent responses and concentrated workloads occur? In such situations, please utilize our BPO service, which provides pinpoint support for the necessary processes only when you need it. Our on-demand service assists you only with the specific parts of various production processes, from interviews and information gathering, manuscript creation, translation, DTP, illustration creation, to data management and content distribution. Rather than securing personnel to match peak times, you can simply request the amount of help you need when you encounter difficulties, making it easy and reassuring to achieve fixed cost reductions and business standardization. [Case Study 1] - Building materials manufacturer T Created line illustrations to be inserted into installation manuals using 3D CAD data. [Case Study 2] - Analysis equipment manufacturer N Performed markup and layout work to convert user manuals and technical documentation created in MS Word into a CMS-compatible format. [Case Study 3] - Medical device manufacturer S Provided translation support for technical documents in languages we had not previously handled. For more details, please visit our service site.
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basic information
◆ Work Format - In cases where work is outsourced under a contract, or when a space for subcontractors is secured within the client's company, our workers will carry out tasks as needed. ◆ Contract Type - We submit estimates for each project, and upon approval and order from you, we proceed with the work. (If there is a certain volume of support work, a dispatch contract is also possible.) ◆ Service Scope We handle all production processes related to the creation of instruction manuals, from interviews and information gathering to content distribution. Example: We want to convert a large amount of data due to changes in the document production system. Converting legacy manual data (Interleaf, Quark, etc.) to XML data, etc. ◆ About the Technology We Possess - Compliance with international standards such as PL Law and CE Mark, as well as regulations and laws related to document production. - Conversion and processing of 2D and 3D design data, as well as video production and distribution. - Translation and multilingual deployment (in 40 countries). - Planning, development, introduction, and operation of manual production system CMS. - Organization of manual production teams and bulk contracting. - Support for risk assessment. - Types of manuals and technical documents we can handle: ⇒ Operation, maintenance, installation, manufacturing, service, business manuals, etc. Please feel free to contact us.
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Applications/Examples of results
Various operation manuals, installation manuals, maintenance manuals, peripheral device manuals, service manuals, parts catalogs, business manuals, etc.
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Company information
We, Daitex, were born as a group of engineers originating from a machinery design company. With manual production and solution provision as our core businesses, we have continued to offer various professional services since our founding. Our top business mission is to respond to our customers' needs for Q (Quality), C (Cost), D (Delivery), and C (Capacity), and we have proposed solutions from both operational and management perspectives to solve various business challenges faced by our customers. Furthermore, we believe that capturing the changes of the times and the evolving V (Value) that our customers seek, and contributing to improved management efficiency through the utilization of design data and technical information, will be our business mission moving forward. Rather than stopping to think, we aim to "think while running" alongside the times. As partners to our customers, we will continue to run together with the changing times. We aspire to be a company that provides "impressions" that exceed our customers' expectations, moving from being a company that delivers "satisfaction" to one that delivers "inspiration."
