We will diagnose the manual created by the customer using our unique diagnostic method. We also offer a free trial check with a limited number of pages.
Recommendation for Manual Diagnosis Is your company's manual user-friendly and easy to read? Does it comply with international standards? Ditec's manual diagnosis service not only offers improvement suggestions focused on readability and usability (such as revising text expressions, standardizing terminology, and arranging illustrations), but also diagnoses the presence of deficiencies (defects) in product manuals and warning labels, and proposes necessary measures. This service provides a comprehensive diagnosis from a professional perspective based on criteria such as compliance with safety regulations, content structure, and usability (visibility, searchability, etc.) for manuals created by customers. [Case Studies] - Food Packaging Machine Manufacturer S: Requested evaluation and revision advice for their manual to obtain PL law compliance and CE marking. Ultimately, we conducted the review work and implemented language translation into the local language. - Medical Device Manufacturer F: Received multiple complaints from customers about the difficulty of understanding the instruction manual, leading to an evaluation and advice on content structure, listed items, and technical writing perspectives. Although limited in time and quantity, we also offer a free trial check with a limited number of pages. For more details, please visit our service website.
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**Purpose and Effects** This service has the following effects: - Improvement of usability - Reduction of litigation risks arising from "defects in instructions and warnings" in product liability (PL) - Appropriate application of risk reduction measures (three-step method) required by the international safety standard ISO 12100 - Internal organization of product safety measures and systems in the creation of user instructions **Evaluation Criteria** The evaluation will be conducted based on the international standard for user instructions, IEC/IEEE 82079-1 Ed. 2.0:2019 (Preparation of information for use (user instructions) - Part 1: Principles and general requirements). If necessary, diagnostics will also be conducted in accordance with the requirements of the U.S. ANSI Z 535.6:2006 (Product information in product manuals and instructions, and other accompanying materials) or the Chinese national standard GB/T 5296 series (User instructions for consumer products). Diagnostics of manuals/instructions in English and Chinese are also possible. **Deliverables of the Diagnosis** The following diagnostic result report will be submitted in PDF format: - Non-conformities and reasons for non-conformity - Recommendations for improvement points in the manual (annotations in the instruction manual) - Non-conformities will be pointed out in approximately three instances for each common item.
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Various operation manuals, installation manuals, maintenance manuals, peripheral device manuals, service manuals, parts catalogs, business manuals, etc.
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Company information
We, Daitex, were born as a group of engineers originating from a machinery design company. With manual production and solution provision as our core businesses, we have continued to offer various professional services since our founding. Our top business mission is to respond to our customers' needs for Q (Quality), C (Cost), D (Delivery), and C (Capacity), and we have proposed solutions from both operational and management perspectives to solve various business challenges faced by our customers. Furthermore, we believe that capturing the changes of the times and the evolving V (Value) that our customers seek, and contributing to improved management efficiency through the utilization of design data and technical information, will be our business mission moving forward. Rather than stopping to think, we aim to "think while running" alongside the times. As partners to our customers, we will continue to run together with the changing times. We aspire to be a company that provides "impressions" that exceed our customers' expectations, moving from being a company that delivers "satisfaction" to one that delivers "inspiration."