"Telework" Problem Ranking No. 1! Promoting a decrease in the number of employees coming to the office! Call forwarding service.
As telework becomes mainstream and many companies are encouraged to reduce the number of employees coming to the office, we often hear about the challenges faced by those who have to come in just to handle incoming calls to the company. For such companies, we recommend the "Call Forwarding Service," which forwards calls coming to the company to the mobile phones of the designated personnel. "Call Forwarding" means that calls received at the company are forwarded to pre-registered mobile phones of the designated personnel! For example, if there is an incoming call from a customer, the system will automatically provide a voice guidance to the caller and either forward the call to the designated mobile phone or end the call. BMC's call forwarding service utilizes Amazon Connect for the call forwarding system. Additionally, for those who want to use it temporarily or need specific voice guidance settings, we can provide comprehensive support tailored to the customer's needs. Since incoming calls to the company are directly connected to the designated phone devices, the burden on employees who are coming to the office can also be reduced. We encourage you to consider this opportunity! *For more details, please refer to the PDF document or feel free to contact us.
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At the Management Center Co., Ltd., we have been responding to our customers' needs by providing business improvement support, information systems (IT solutions), and outsourcing (BPO). Based on the accumulated service examples and know-how, we now combine and integrate each service to offer tailored solutions to our customers as "composite services" in a one-stop manner. We will continue to pursue high quality that meets our customers' management innovation as a reliable partner.