Safe and efficient operation of ICT systems! We provide related services in a one-stop manner.
Nihon Kou Technical Services Co., Ltd. offers "BPO services." A reliable and efficient operational system is essential for ICT systems. Our strength lies in "BPO (total support for your business operations)." We will support you as your best partner for development. 【Features】 ■ A 24/7 staffed help desk acts as the command center for comprehensive support ■ A system that stays close to the customer until the end ■ Ability to respond to detailed needs ■ Achieving high-quality LCM as your true best partner *For more details, please refer to the PDF document or feel free to contact us.
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basic information
【Services】 ■ 24/365 Live Help Desk Service - Comprehensive support for inquiries, troubleshooting, and monitoring ■ 24/365 On-Site Maintenance Service - Rapid maintenance across the country, including specialized equipment ■ Equipment Management Service (Send-Back Maintenance) - Quick response to failures with standby equipment prepared ■ Kitting Deployment Service - One-stop large-scale system rollout ■ 24/365 System Monitoring Service - Peace of mind operation and rapid resolution through remote monitoring ■ Security Database Operation Management Service - High "evidentiality" with a format ledger management system ■ 24/365 Content Delivery Service - Essential for nationwide digital signage *For more details, please refer to the PDF document or feel free to contact us.
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Applications/Examples of results
[BPO Service Implementation Case Study: Trial Company Ltd. (Retail Industry)] ■ Providing various BPO services integrated with a help desk as the foundation ■ The client successfully concentrated valuable resources of the IT department on core business activities ■ Support for various tasks related to new store openings and relocations *For more details, please refer to the PDF document or feel free to contact us.*
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![[Case Study] Trial Company, Inc.](https://image.mono.ipros.com/public/catalog/image/01/22c/722170/IPROS74594565926253624015.jpeg?w=120&h=170)
Company information
Our company specializes in BPO services, including a 24/7 staffed help desk and support. We provide integrated LCM (Lifecycle Management) services, such as hotel and bathing system services and network services, to become a reliable partner for our customers. Our BPO services have been developed over many years, allowing us to offer satisfactory services to customers seeking "complete BPO solutions."