[EOSL Maintenance Case] Was told that maintenance is not possible, but I want to extend the life by one year.
Both procurement and maintenance of materials are possible! On-site surveys can also be conducted.
We would like to introduce a case of EOSL maintenance for an Sler who was told by the manufacturer that maintenance could not be provided but wanted to extend the lifespan by one year. They were concerned about whether it was possible to procure parts and whether maintenance support could be provided. As part of GetIt’s maintenance support, we were able to handle both parts procurement and maintenance, and by conducting an on-site investigation, we were able to assure them that they could request our services with confidence. [Case Overview] ■ Customer Industry: Sler ■ Manufacturer: SuperMicro ■ Target Equipment: SYS-1028U-TNRTP+ ■ Maintenance Content: On-site support 24 hours a day, 365 days a year ■ Maintenance Period: 12 months ■ Installation Location: Osaka Prefecture *For more details, please refer to the PDF document or feel free to contact us.
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【Other Case Summary】 ■Background of Inquiry to Get It - Following a referral from a customer with whom we have previously done business, there was a desire to extend the contract until renewal. However, since the manufacturer responded that maintenance could not be provided, we received a request to arrange for one year of maintenance. *For more details, please refer to the PDF document or feel free to contact us.
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For more details, please refer to the PDF document or feel free to contact us.
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Our company provides services that solve the IT hardware challenges faced by businesses as a hardware service provider. We boast one of the largest business scales in Japan among specialty stores dealing with EOSL equipment, so please feel free to consult us about sales, purchases, maintenance, rentals, repairs, and data erasure, among other services.