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ゲットイット 本社

addressTokyo/Chuo-ku/FOREFRONT TOWER 1 13F, 3-12-1 Kachidoki
phone03-5166-0900
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last updated:May 18, 2026
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第三者保守 第三者保守
ITAD ITAD
レンタル レンタル
販売 販売
スポット保守・修理 スポット保守・修理
データ復旧 データ復旧
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Is the core system out of maintenance? Third-party support for replacing manufacturing systems.

Even if the IT equipment supporting the core systems of the manufacturing industry reaches the end of its maintenance period, Get It's third-party maintenance can ensure stable operation until replacement.

To those in manufacturing and IT departments facing the following concerns: - The servers, storage, and network equipment supporting the core system have reached the manufacturer's end of support (EOSL). - There are plans to replace the core system, but securing the budget and preparing for the transition will take another 1 to 3 years. - While aware of the risks of continuing operations with expired support, immediate action cannot be taken. - The end-of-support dates for multiple core systems are staggered, and there is a need to consolidate them. - Existing vendors have declined support, stating "no support available due to expiration." The core system is the backbone that supports management in the manufacturing industry. If the core systems, which are linked to all corporate activities such as production management, sales management, inventory management, and accounting, were to stop, it would not only halt factory operations but also render management decisions ineffective. Until the replacement is completed, Get It's third-party support will protect the core systems of the manufacturing industry as a "temporary solution" after the manufacturer's end of support (EOSL).

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Is your production management system out of maintenance? Third-party support to protect stable operations in the manufacturing industry.

Even if the IT equipment supporting production planning, inventory management, and delivery management reaches the end of its maintenance period, stable operation can continue with Get It's third-party maintenance.

To those in manufacturing, IT systems, and production management with the following concerns: - The servers and network equipment supporting the production management system have reached the end of manufacturer support (EOSL). - If the production management system stops, production planning, inventory management, and delivery management will not function, causing the entire factory's operations to come to a halt. - There are plans to replace the core system, but it is absolutely necessary to extend its life for another 1 to 3 years until the transition is complete. - Unable to find a maintenance vendor for the production management system. - Want to outsource maintenance for the production management system operating across multiple factory locations. The production management system is the "brain" of the manufacturing industry. From planning production to optimizing inventory and managing delivery, if the system that supports the core of factory operations stops, it will impact the entire manufacturing line, directly leading to delays in delivery to customers and lost opportunities. Get It will create an environment where you can continue to use your system with peace of mind even after the manufacturer's support has ended (EOSL).

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Is the MES out of maintenance? Third-party maintenance that doesn't stop the production line.

Even if the IT equipment supporting the MES, which is the command center of the manufacturing line, reaches the end of its maintenance period, stable operation can continue with Get It’s third-party maintenance.

To those in manufacturing, production technology, and IT systems who have the following concerns: - The servers and network devices supporting the MES (Manufacturing Execution System) have reached the end of manufacturer support (EOSL). - If the MES stops, all manufacturing instructions, quality control, and production record-keeping will come to a complete halt. - There are plans for system renewal, but we want to extend the lifespan for another 1 to 3 years before replacement. - We cannot find a maintenance vendor that supports MES, and other companies have turned us down. - We want to ensure a maintenance system that aligns with our 24/7 manufacturing line operations. The MES is the command center of the manufacturing line. If the MES, which supports all aspects of factory operations such as production instructions, process management, and quality issue recording, stops, the entire production line will halt, directly leading to delays in delivery and quality issues. It is essential for stable management in the manufacturing industry to continue operating the IT equipment that supports the MES safely, even after the manufacturer support has ended.

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Is the factory's IT equipment out of maintenance? Third-party maintenance that won't stop the production line.

Even if the IT equipment supporting the factory's production line reaches the end of its maintenance period, you can continue stable operations with Get It's third-party maintenance.

To those responsible for factories and manufacturing who have the following concerns: - The IT equipment currently in operation at the factory has reached the end of manufacturer support (EOSL). - We cannot afford to stop the production line and cannot replace it immediately. - We want to extend the lifespan for another 1 to 3 years until the replacement budget and plan are in place. - Due to semiconductor shortages and delivery delays, we cannot procure new equipment in time. - We want to ensure a 24/7 maintenance system across multiple factory locations. If the manufacturing line's system stops, it directly leads to production halts, delivery delays, and quality issues. The reality of the manufacturing industry is that just because manufacturer support has ended, it doesn't mean we can replace it immediately.

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End of maintenance for NetApp products! Get third-party support from Get It.

If you are having trouble with expired NetApp product maintenance, please consult Get It.

Our company provides maintenance extension services (third-party maintenance) for IT equipment such as servers and network devices. We have numerous achievements with NetApp products. - Example of maintenance support for NetApp products - This is a case of maintenance support for a NetApp FAS2650 that had reached the end of its maintenance period. We were contacted because a hardware failure occurred just as the relocation of the unit was planned, and urgent support was needed. - Our response - Since it was difficult to obtain the information necessary to identify the suspected area, we conducted an on-site investigation, which revealed that the issue was with the HDD. From the initial inquiry to information gathering and spot maintenance support, we were able to meet the customer's requirements. Subsequently, we also received inquiries regarding maintenance after the spot support period. *For more details, please refer to the PDF document or feel free to contact us.

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Third-party maintenance for Hitachi products that are out of warranty!

If you are having trouble with expired maintenance for Hitachi products, please consult Get It.

Our company provides maintenance extension services (third-party maintenance) for IT equipment such as servers and network devices. We have numerous achievements with Hitachi products. - Hitachi Product Maintenance Case - This is a case where we provided extended maintenance with a response time of 4 hours, 24 hours a day, 365 days a year, for HA8000V/DL360 Gen10 operating at multiple customer locations. [Challenges] A 24/7 maintenance system is required at all multiple locations. Hitachi products have limited circulation in the used market, making it difficult to secure maintenance parts. [Key Points] Stock of Hitachi products: Although the circulation of Hitachi products in the used market is limited, Get It holds inventory of Hitachi servers and storage. On-site maintenance available 24/7 at regional locations: We can provide on-site maintenance 24 hours a day, 365 days a year, even at regional locations. *For more details, please refer to the PDF document or feel free to contact us.

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End of HP product maintenance! Get third-party maintenance from Get It.

If you are having trouble with HP products that are out of warranty, please consult Get It.

Our company provides maintenance extension services (third-party maintenance) for IT equipment such as servers and network devices. We have numerous achievements with HP products. - HP Product Maintenance Case - We provided a server that meets the customer's desired specifications for rent from our inventory. Additionally, we included on-site maintenance for the rental equipment, establishing a system that can respond in the event of a failure. Points: - We can propose equipment that meets specifications from our inventory: At Get It, we can select and propose equipment that meets the specification requirements from our own stock. - On-site maintenance can also be included for rental equipment: On-site maintenance can be added to rental items. *For more details, please refer to the PDF document or feel free to contact us.

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Out of warranty for DELL products! Third-party maintenance from Get It.

If you are having trouble with expired DELL product maintenance, please consult Get It.

Our company provides maintenance extension services (third-party maintenance) for IT equipment such as servers and network devices. We have numerous achievements with DELL products. - DELL Product Maintenance Case - This is an example where, despite a decision to renew in two years, there was a request to continue using the existing Dell Unity XT 380. We utilized the maintenance parts we had in stock to provide extended maintenance with a short lead time. Points: - Even for high-difficulty storage products with limited vendor options, please consult with us at Get It. *For more details, please refer to the PDF document or feel free to contact us.

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End of maintenance for Toshiba products! Third-party maintenance from Get It.

If you are having trouble with Toshiba products that are out of maintenance, please consult Get It.

We provide maintenance extension services (third-party maintenance) for IT equipment such as servers and network devices. We have numerous achievements with Toshiba products. - Maintenance case for Toshiba products - This is a maintenance case for the MAGNIA R3310e associated with the extension of applications used at the customer's site. Points: - The MAGNIA series has a low market circulation, and there are limited vendors that can support these devices. At Get It, we have maintenance experience, allowing for both cost optimization and continued maintenance. *For more details, please refer to the PDF document or feel free to contact us.

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End of maintenance for Fujitsu products! Third-party maintenance from Get It.

If you are having trouble with Fujitsu products that are out of maintenance, please consult Get It.

Our company provides maintenance extension services (third-party maintenance) for IT equipment such as servers and network devices. We have numerous achievements with Fujitsu products. - Fujitsu Product Maintenance Case - This is a case where a customer in the financial and insurance industry switched the maintenance of the SPARC M10 series to third-party maintenance, achieving optimization of maintenance costs. Points: - Support for third-party maintenance of the SPARC M10 series: The SPARC M10 series has a low market circulation, and the number of vendors that can support it is limited. At Get It, we have maintenance experience, making it possible to balance cost optimization and continued maintenance. *For more details, please refer to the PDF document or feel free to contact us.

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End of maintenance for NEC products! Third-party maintenance from Get It.

If you are having trouble with NEC products that are out of maintenance, please consult Get It.

Our company provides maintenance extension services (third-party maintenance) for IT equipment such as servers and network devices. We have numerous achievements with NEC products. - NEC Product Maintenance Case - A customer in the manufacturing industry was working on integrating systems into a common group infrastructure, but it would take time to complete the integration. Therefore, they consulted us about extending the maintenance for the Express5800/R120d-2E units that were operational at various locations. Although the product had been in use for about 10 years, we secured maintenance parts through inventory and procurement and provided extended maintenance. Key Point We can secure maintenance parts even for older products! Even for NEC products that have been in use for several years, we can provide extended maintenance by combining inventory and procurement capabilities to secure the necessary parts. *For more details, please refer to the PDF document or feel free to contact us.

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End of maintenance for Cisco products! Get third-party support from Get It.

If you are having trouble with expired Cisco products, please consult Get It.

Our company provides maintenance extension services (third-party maintenance) for IT equipment such as servers and network devices. We have numerous achievements with Cisco products. - Cisco Product Maintenance Case - A customer in the information and communication industry was operating Cisco ASR1001 at multiple end-user locations. A consolidation plan for the sites was underway, and while the timing for closing each location was confirmed, the EOSL (End of Service Life) for the network equipment was approaching first, creating a situation where there would be a gap in maintenance until the end of usage. Therefore, we sold refurbished Cisco ASR1001 units and provided them as operational equipment. We attached extended maintenance to the sold equipment, supporting stable operation until the sites were closed. Key Points: - The combination of refurbished equipment and extended maintenance can cover the gap period. - Maintenance can also be attached to the sold equipment. *For more details, please refer to the PDF document or feel free to contact us.

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Circular IT Solutions that Support the Hardware Lifecycle

Comprehensive support from extended maintenance to final disposal! Free explanatory materials provided.

We support all phases of IT hardware, from system development to operation and disposal. GetIt provides an integrated "circular IT solution" that encompasses everything from extended maintenance (third-party support) after manufacturer support ends to final IT asset disposition (proper disposal). This allows us to support our customers not just as a mere "disposal company," but as a strategic partner that optimizes the entire lifecycle of hardware. Based in Kachidoki, Chuo Ward, our specialized team with years of experience quickly resolves challenges across various phases. [Features] ■ Support for all phases of IT hardware ■ Integrated provision from extended maintenance to final proper disposal ■ Optimization of the entire hardware lifecycle ■ Rapid resolution of challenges across various phases *Details of all services that enable optimal operation of IT assets are summarized in the materials.

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Corporate contributions to the SDGs achieved through sustainable computing.

Achieved a reuse rate of 83%! Transitioning to a circular economy starting with IT assets.

Making the IT infrastructure lifecycle sustainable is an initiative of "Sustainable Computing." At Get It, 83% of the IT equipment purchased annually is circulated for reuse. It is also possible to calculate and issue the environmental contribution of customers' IT equipment sales (such as greenhouse gas reduction) as a "Green Cycle Report." In the current situation where many enterprise IT assets are disposed of as industrial waste, the introduction of ITAD becomes a concrete and effective action towards the SDGs, supporting the coexistence of corporate environmental policies and economic rationality. 【Features】 ■ 83% of IT equipment is circulated for reuse ■ Supports the coexistence of environmental policies and economic rationality ■ Capable of calculating and issuing "Green Cycle Reports" ■ A concrete and effective action towards the SDGs *For details on the report that visualizes environmental contributions, please refer to the materials.

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How to achieve cost reduction and monetization through IT asset buyback assessment.

Transform "waste costs" into "profits"! Three key points for building a purchasing scheme.

We propose effective utilization of IT assets that contribute to corporate profits, not just ending with mere disposal. By carefully assessing servers and network equipment and utilizing resale networks, you can expect not only a reduction in disposal costs but also the realization of sales profits. To build a buyback scheme, it is important to confirm the internal security policy and organize the feasibility of recognizing profits from asset sales. By choosing partners who have direct sales menus, you can achieve appropriate pricing while keeping intermediary costs down, maximizing the efficiency of corporate IT investments. 【Three Points for Building a Buyback Scheme】 ■ Confirm the internal security policy ■ Check if profit recognition from asset sales is possible ■ Prepare a template for a non-disclosure agreement if available *We provide detailed explanations of specific steps towards monetization in our explanatory materials.

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Getit’s ITAD service: World-class comprehensive security measures

Holds one of the top certifications both domestically and globally! Revealing the highest level of data erasure process.

Introducing GetIt’s unique and robust security system that protects important data. GetIt has obtained the highest grade Gold certification of the international standard for data erasure, "ADISA," and simultaneously holds the domestic ADEC certification. Our in-house engineers provide three methods tailored to your policies, including "Purge" level erasure for Cisco network devices, physical destruction, and magnetic erasure. We also accommodate on-site work, ensuring reliable data erasure before equipment leaves the office. 【Features of GetIt’s Data Erasure】 ■ Successful "Purge" level erasure for Cisco network devices ■ Data erasure levels that can also handle SSDs ■ Three selectable data erasure methods *We offer a free explanatory document that covers the essentials of security measures.

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Key Points for Risk Management and Vendor Selection in IT Equipment Disposal

Prevent security incidents! The conditions for "safe disposal" that 59.8% of companies prioritize.

We will alleviate the concerns that many managers have regarding information leaks and the selection of reliable vendors. According to the "Green IT Survey 2024" conducted by Get It, the most important factor when disposing of IT equipment is "no information leaks or security incidents (59.8%)." On the other hand, reducing disposal costs and simplifying procedures are also important considerations. Choosing a highly reliable partner that can provide services in a one-stop manner while balancing safety and reducing environmental impact is a key factor in a company's IT strategy. **Important Factors When Disposing of IT Equipment** - No information leaks or security incidents: 59.8% - Reliability of disposal vendors: 46.4% - Low disposal costs: 41.9% - Reduced burden related to disposal work: 25.4% *For those who want to know how to choose a "smart" vendor based on survey data, please download the materials.*

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What is ITAD (Proper Disposal of IT Assets)? Free explanatory materials available.

From disposal to a circular model. Learn the basics of "ITAD," which is now attracting global attention.

Are you just discarding unnecessary IT equipment that arises from system upgrades or EOSL responses? ITAD (Information Technology Asset Disposition) refers to a proper disposal service that balances the avoidance of information leakage risks with environmental considerations through reuse and recycling. In traditional paid disposal services, the generation of disposal costs and the hassle of manifest management have been challenges. By implementing ITAD, it becomes possible to establish appropriate processes based on legal regulations and fulfill corporate social responsibility. 【Features】 ■ No disposal costs ■ No manifest required *Please take a look at the handbook that summarizes the basic knowledge and benefits of ITAD in detail.

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[Case Study] Avoiding Maintenance Expiration Risks and Optimizing Lifecycle Management

Avoiding production stoppage risks due to ongoing maintenance and strengthening control over the equipment's lifecycle!

We would like to introduce a case where Company D in the manufacturing industry has implemented our third-party maintenance service. With the advancement of DX, systems have become larger in scale, leading to new challenges. Traditional manufacturer maintenance has become increasingly difficult to manage the ongoing replacement of growing numbers of devices. As a solution, we introduced GetIt’s third-party maintenance service, achieving stable system operation and optimizing lifecycle management. [Challenges] - The advancement of DX has led to larger systems, making it difficult to replace devices every 5 to 6 years due to manufacturer maintenance expiration. - Delays in the cloud infrastructure migration project have created risks of maintenance expiration for some devices. - There was a risk that a major failure could occur after device maintenance expiration, potentially halting the production line. *Please check the catalog download button for the collection of third-party maintenance case studies.

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Track Record of Third-Party Maintenance Implementation: Concerns Were 'Alleviated by the Track Record'

The factory's production management system is supported by our third-party maintenance!

We would like to introduce a case where Company J in the manufacturing industry has implemented our third-party maintenance service. The company holds the top share in the domestic market for stationery and office furniture. Our third-party maintenance supports the production management system of their factory, which is responsible for manufacturing. Please feel free to contact us when you need our services. 【Maintenance Target Devices】 ■NEC Express5800/R120f-2E, iStorage M11e *Please check the case studies of third-party maintenance implementation from the catalog download button.

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[Third-Party Maintenance Implementation Case] Extended Use of Server and Storage

By utilizing third-party maintenance, it has become possible to continue maintenance of servers and storage, and the costs associated with maintenance have also decreased!

We would like to introduce a case where Company H in the manufacturing industry implemented our third-party maintenance service. The vendor maintenance for NEC servers and storage could no longer be extended, leading to challenges. As a solution, Get It provided extended maintenance for NEC products through third-party maintenance, establishing a system for the vendor to conduct regular inspections. [Challenges] - The vendor maintenance for NEC servers and storage, which support the production instruction system, expired, and maintenance renewal became impossible. - The expiration of maintenance increased the operational risks for the production instruction system. *Please check the catalog download button for examples of third-party maintenance implementation cases.

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[Third-Party Maintenance Implementation Case] Achieving System Consolidation

Sufficient time for consideration to achieve overall optimization of the system can be secured, enabling the formulation of a strategic system update plan!

We would like to introduce a case where Company C in the information and communication industry adopted our third-party maintenance service. The company adopted third-party maintenance to address the issue of expired maintenance for their advertising system and paper output system. By utilizing third-party maintenance, they were able to secure valuable time for overall system optimization and advance the integration of functions between the advertising system and other systems. 【Case Overview】 ■Challenges - It was difficult to secure sufficient time for consideration to achieve overall system optimization. - There were concerns about decreased cost efficiency due to the inability to flexibly choose the maintenance period. ■Effects - It became possible to formulate a strategic system update plan. - Maintenance updates focused on specific periods became possible, leading to improved cost efficiency. *Please check the catalog download button for the collection of third-party maintenance case studies.

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[Third-Party Maintenance Implementation Case] Achieving Long-Term Use of Equipment

By utilizing third-party maintenance, we can operate usable equipment without waste!

We would like to introduce a case where B University, engaged in education and learning support, utilized our third-party maintenance services. They have broadly adopted third-party maintenance for network devices and servers. For smaller network devices, they learned about the availability of third-party maintenance that allows them to continue necessary maintenance while keeping costs down, which prompted them to start utilizing it. 【Case Overview】 ■Challenges - They felt it was wasteful to discard devices that were still usable due to expired maintenance. - They had multiple maintenance contacts, making contracts and operations complicated. ■Effects - By utilizing third-party maintenance, they were able to operate usable devices without waste. - Through the purchase of devices and ITAD services, they reduced the disposal costs and effort for unnecessary devices. *Please check the catalog download button for the collection of third-party maintenance implementation cases.

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[Case Study] Third-Party Maintenance Supporting Strategic System Investments

We were able to align the system update timing with our company's plans and make strategic system investments!

We would like to introduce a case where Company A in the financial and insurance industry has implemented our third-party maintenance service. By around 2027, they have decided to migrate and operate on AWS, with the goal of becoming data center-less in the future. The utilization of third-party maintenance services supports their strategic system investments in a cloud-first strategy. [Challenges] - To secure a migration period due to the standardization of the system infrastructure, it was necessary to flexibly adjust the maintenance deadlines of existing systems for the cloud migration of over 200 systems owned by the group. - In system upgrades, there were cases where project completion occurred after the manufacturer's maintenance deadline due to subsequent events. *Please check the catalog download button for the collection of third-party maintenance implementation cases.

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[Case Study of Purchase Service] Reuse of 600 IT Devices

Contributing to sustainability starting from the Information Systems Department! Conducting proper purchase assessments for 600 IT devices.

We would like to introduce a case where our "buyback service" was implemented by a certain facility management company. The company required an appropriate scheme to start contributing to sustainability from the information systems department in the disposal of a large number of IT devices. With the introduction of this service, the reuse of 600 IT devices was achieved. Through comprehensive security measures and appropriate buyback assessments, they transitioned from disposal to a circular economy, contributing to the reduction of environmental impact and cost savings. 【Case Overview】 ■ Achieved the reuse of 600 IT devices ■ Secure data erasure through comprehensive security measures ■ Enhanced support for appropriate buyback assessments and scheme development Please check the catalog download button for the collection of third-party maintenance implementation cases.

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[Third-Party Maintenance Implementation Case] Behind the Scenes of Stable Operations That Do Not Stop Even After EOSL

Don't stop the system even after EOSL! Achieve seamless replacement with a global procurement network and 24-hour maintenance system.

We would like to introduce a case where a certain information and communication company has adopted our "third-party maintenance" service. The company faced the challenge of having servers and storage become uninsured after the manufacturer's maintenance ended, leaving the information systems personnel caught between the replacement budget and the risk of business downtime. With the introduction of this service, a seamless replacement to the next system was achieved. Additionally, it accommodates monthly and spot contracts, allowing for flexible responses to short-term extensions and verification equipment needs. [Case Summary] - Achieved seamless replacement to the next system - Accommodates monthly and spot contracts - Flexibly responds to short-term extensions and verification equipment needs Please check the catalog download button for the collection of third-party maintenance case studies.

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[Purchase Service Example] A Reuse Scheme That Doesn't End in Disposal

A new way to give IT equipment a new life instead of ending up as waste! Solving challenges with a one-stop ITAD scheme.

Here is a case study of a certain information and communication company that has implemented our "buyback service." At this company, during the disposal phase of IT systems, the costs of disposal and the burden of manifest management had become a heavy load for the responsible department. To address this issue, they further developed their collaboration with us. By introducing this service, they established a one-stop ITAD scheme and are promoting efforts to solve customer challenges and achieve sustainability through reuse rather than disposal. [Case Overview] - Established a one-stop ITAD scheme - Eliminated disposal costs and the burden of manifest management - Achieved sustainability through reuse rather than disposal Please check the catalog download button for the collection of third-party maintenance case studies.

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[Third-Party Maintenance Implementation Case] IT Strategy for Designing an Appropriate System

A strategic approach to promote proactive IT investment! Balancing stable operation of existing systems with the construction of new architecture.

Here is a case study of a certain energy company that has implemented our "third-party maintenance" service. The company positions IT investment as a crucial corporate strategy and develops and operates large-scale IT systems in-house. Therefore, it was necessary to avoid the risk of running systems with expired maintenance and to achieve stable operations. By introducing this service, the company was able to allocate resources to the areas that truly needed them, rather than making new investments for replacements. This has enabled IT operations that align with their own strategies and plans. [Case Overview] - Avoided the risk of running systems with expired maintenance - Allocated resources to the areas that truly needed them - Achieved IT operations in line with their own strategies and plans Please check the catalog download button for the collection of third-party maintenance case studies.

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[Purchase Case] Building a Sustainable Maintenance Parts Ecosystem

The circulation of IT assets has become a new standard! Assets that were discarded within the company are being utilized as components for third-party maintenance!

Here is a case study of a certain digital solutions company that has implemented our "buyback service." The company was incurring costs to dispose of IT equipment that had become unnecessary within the organization, creating a contradiction where they were discarding parts despite having systems that could be protected. In response, we collaborated to establish a new framework. With the introduction of this service, assets that were previously discarded within the company began to circulate as components for third-party maintenance. This supports high-level security while reducing environmental impact, optimizing customer investment and ensuring business continuity. [Case Overview] - Assets that were discarded within the company are now circulating as components for third-party maintenance. - Achieved high-level security and reduced environmental impact. - Supports customer investment optimization and business continuity. Please check the catalog download button for the collection of third-party maintenance case studies.

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[Third-Party Maintenance Utilization Case] Maintaining Manufacturer Quality and Retaining Customers

Utilize third-party maintenance as a strategic link! Contribute to maintaining relationships with customers through a scheme compliant with manufacturer standards.

We would like to introduce a case where a certain digital solutions company implemented our "third-party maintenance." The company faced challenges in responding to customers who desired long-term stable operation even after the manufacturer's maintenance had ended. To address this issue, we established a maintenance scheme compliant with manufacturer standards, creating a system that can be confidently proposed. With the introduction of this service, third-party maintenance can now be utilized not merely as a means of prolongation, but as a strategic bridge until the next replacement. This has enabled the maintenance of strong relationships with customers. [Case Overview] - Established a scheme compliant with manufacturer standards - Utilized as a strategic bridge until the next replacement - Contributed to maintaining relationships with customers Please check the catalog download button for the collection of third-party maintenance case studies.

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[Case Study] Third-Party Maintenance Supporting Electronic Medical Record Updates

Protecting unstoppable healthcare! Introducing examples that solve the challenges of data storage obligations and limited budgets.

We would like to introduce a case where a certain medical institution implemented our "third-party maintenance" service with the aim of ensuring stable system operation and cost optimization. The institution faced the challenge of maintaining an old electronic medical record system due to updates in their medical information system. They were compelled to search for a vendor that could reliably provide maintenance for equipment with limited circulation, all while dealing with data retention obligations and a constrained budget. By introducing this service, they significantly reduced the risk of disruptions to the medical field caused by system downtime. By cutting maintenance costs, they were able to redirect the saved budget towards new ICT-related initiatives that the hospital should undertake, achieving budget stabilization. [Case Summary] - Significantly reduced the risk of disruptions to the medical field due to system downtime - Achieved budget stabilization - Reduced maintenance costs and invested the limited budget into new medical DX initiatives Please check the catalog download button for the collection of third-party maintenance case studies.

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Consultation service for extending the life of EOSL equipment! Flexible support to create peace of mind for the next 10 years.

Options for maximizing hardware lifespan with third-party maintenance.

We respond to the urgent need to continue using existing systems until the next renewal period with flexible support. GetIt’s services have been continuously updated to reflect the latest market trends since their launch in 2025 (latest version as of March 2026). By questioning the common belief that "you must replace it because support has ended" and having the option of third-party maintenance, you can achieve both IT cost optimization and business continuity. The journey towards a new IT infrastructure begins with discussing your current challenges. Detailed support information is summarized in this handbook.

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[Customer Case] Reviving Rejected Products! The Maintenance Solution that Saved the Crisis

Utilizing third-party maintenance, we achieved the continued use of a system that we were about to give up on.

We would like to introduce a success story of a customer who was at a loss after the manufacturer support ended while the system update could not be completed on time. A certain customer who was using a specific rare device consulted multiple maintenance vendors, but all companies refused to provide support. However, by leveraging GetIt’s technical expertise and procurement capabilities, we were able to successfully continue maintenance, and we received warm words of gratitude from the customer. Through a well-established verification process, we can sometimes offer new maintenance solutions even for products that seem difficult to support. Please be sure to download our handbook, which covers a variety of maintenance case studies.

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Support for rare equipment is also available! Capability to handle rare models and advanced development looking three years ahead.

Revealing the technical capabilities of third-party maintenance that resolves 'rejections from other companies'

With the end of support from manufacturers (EOSL), many IT managers are troubled by the maintenance of rare models. Getit utilizes its long-developed technical expertise and global procurement network to provide maintenance for rare equipment that is generally difficult to support. Through unique market research, we have developed a service provision roadmap for up to three years, supporting planned system maintenance. Our track record of approximately 40 new maintenance developments annually is a testament to the trust built through co-creation with our customers. We will provide a handbook that includes case studies of rare model support free of charge.

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Customer satisfaction rate over 90%! The full picture of Get It's "careful consulting."

The perspective of a third-party maintenance professional in identifying the true needs of the site.

The services provided by Get It go beyond mere parts replacement; they begin with a deep dialogue that aligns with the customer's situation. We conduct detailed hearings of our customers' requests and individually propose the optimal maintenance menu tailored to their current system status. Rather than recommending unreasonable prolongation, our sincere approach is to present alternative solutions if, based on verification results, third-party maintenance is deemed unsuitable. This has led to a customer satisfaction rate of over 90%. By clarifying responsibilities and roles before the contract, you can start a transaction that looks ahead to peace of mind even 10 years down the line. You can check the specific flow of consulting in this document.

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Choosing a Third-Party Maintenance Partner Without Failure! Four Key Selection Criteria to Consider

Explaining the checkpoints to prevent "troubles" after the contract.

Because there are limitations in the service content, prioritizing which items to maintain at the required level of support will influence the overall stability of the system's operation. When selecting a partner, the four key points to focus on are response speed, quality and technical capability, parts procurement ability, and a proven track record. If there is a discrepancy in expectations before and after the contract, it may lead to an inability to resolve issues quickly in the event of an unexpected failure, ultimately resulting in a situation where the cost-effectiveness does not align. Let's choose a partner that clearly presents risks and benefits through thorough consulting. We are offering a handbook that details smart selection criteria for free.

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Learn the basics of third-party maintenance! What is the decisive difference from manufacturer maintenance?

Get the 'Handbook' you must read before selection for free now.

When considering the reduction of maintenance costs and the extension of system life, the first thing to understand is the difference in roles between manufacturer maintenance and third-party maintenance. Third-party maintenance offers significant benefits for hardware longevity, but it clearly differs in scope from manufacturer maintenance. For example, initial troubleshooting of issues must be conducted by the customer themselves, and issues arising from the OS or software are generally not covered by support. Correctly understanding these "things that can be done and things that cannot be done" in advance is the first step towards trouble-free operation. For more details, please refer to this document summarizing the key points for selecting a partner.

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[Case 3] A rental service that compensates for the shortage of verification machines and allows for flexible extension of the rental period.

A flexible rental period and a rich lineup that responds to "just what you need right now."

We flexibly resolve issues such as "temporarily running out of equipment" and "the verification process taking longer than expected" during verification work. This is an example of temporarily supplementing essential equipment for verification, such as Cisco Catalyst 9000 and HP DL360 Gen10, through rental. Even if the verification does not finish as scheduled, it is possible to extend the rental period, allowing you to continue your work with peace of mind. The ability to operate flexibly in line with project progress has garnered support from many field engineers. You can view the flexible extension system and the list of applicable equipment in the materials.

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[Case 2] Avoiding delivery delays caused by semiconductor shortages through rental services.

Even equipment with a six-month delivery time can be smoothly procured and delivered through our unique channels.

Are you struggling with delays in equipment delivery due to the global semiconductor shortage? We have solutions to help you meet delivery deadlines for end users. This is a case of a customer whose project was stalled because key equipment like the "Cisco C9300-24T-A" could not be delivered due to the semiconductor shortage. By leveraging our unique network, we successfully provided the delayed equipment smoothly. We are achieving a procurement process with a sense of speed that not only satisfies our customers but also delights the end users. We have detailed methods for utilizing rentals as a countermeasure against delivery delays in our materials.

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Example 1: Rent high-priced, niche equipment at a low cost!

Cisco Nexus 7710 too! Providing equipment that is not commonly available at rental companies at a low price.

We would like to introduce a case where Get It's global procurement solved the challenge of "high verification machine costs" faced by Sler. We provided the rare and niche "Cisco Nexus 7710," which is not commonly handled by general rental companies, by utilizing our overseas procurement network. Equipment that is too expensive to purchase outright can be introduced at a lower cost through rental. We have achieved competitive pricing and short delivery times compared to other companies, and we have received very high praise from our customers. A detailed collection of cost reduction case studies can be downloaded from this link.

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High-quality rental service condensed with maintenance know-how.

Thorough inspection by engineers. You can use it with peace of mind from the day it arrives.

There is no need to worry about the quality of our rental equipment. Our services meet the strict quality standards cultivated through our maintenance business. Specialized engineers with extensive knowledge of various hardware conduct thorough pre-shipment inspections, from kitting to diagnostics and initialization. The inspection items are diverse, and we ship the equipment in a state where precise operational checks, including kitting, have been completed. In the unlikely event of an issue, we provide a reliable operational environment with a high support system that leverages our maintenance service expertise. We explain our commitment to quality control and the role of engineers in our documentation.

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A rental service that procures rare equipment from around the world.

Even niche equipment that has been declined by other companies is available through our unique network.

Are you giving up on procuring special equipment that is rarely handled by general rental companies or rare gear that is hard to find in the market? Even niche equipment that tends to be avoided as rental items can be provided using Getit’s extensive global procurement network. We have a proven track record of offering high-priced and rare equipment like the Cisco Nexus 7710 at reasonable rates. With our strong procurement capabilities, we will robustly support your projects. If you want to learn more about our impressive procurement cases, please download the materials.

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An IT equipment rental service boasting one of the largest inventories in the city.

Over 30,000 units in stock, get the equipment you need right now.

Are you having trouble procuring servers and network equipment? With Get It, we can respond quickly thanks to our vast inventory. In our large warehouse in Tokyo, we always stock over 30,000 various types of servers and network equipment. It is precisely because of this overwhelming inventory that we can respond swiftly and flexibly to our customers' urgent needs. Our reliable service is chosen by many infrastructure engineers from major domestic telecommunications carriers and various system companies. You can check the details of our extensive inventory lineup in this document.

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[Maintenance Case] HITACHI HA8000/RS110 BN1

If it is difficult for the customer to handle it themselves, it is also possible to conduct an on-site investigation (additional cost) to obtain equipment information!

We would like to introduce a case where we provided third-party maintenance and EOSL support for the HITACHI HA8000/RS110 BN1. In this case, the person responsible for managing the existing equipment had left the company, and the configuration information of the equipment was unknown. However, we received an inquiry expressing the desire to contract third-party maintenance. Even in situations where the configuration information of the equipment is unknown, our company can support the acquisition of configuration details. In this instance, we provided the customer with a tutorial on how to obtain configuration logs, which they successfully completed. Subsequently, we promptly prepared the maintenance materials, and the contract was finalized. [Case Overview] ■Industry: Internet Advertising Business ■Manufacturer: HITACHI ■Target Equipment: HA8000/RS110 BN1 *For more details, please download the PDF or feel free to contact us.

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[Conservative Case] Alaxala AX2530S-24T

Even for equipment with low circulation, it is possible to quickly procure the necessary parts for maintenance!

We would like to introduce a case where we provided third-party maintenance and EOSL maintenance for the Alaxala AX2530S-24T. The customer in this case was facing difficulties as they could not secure a budget for system renewal and needed to extend the operation of their existing system for about two more years. Additionally, they were struggling with the challenge of securing maintenance parts inventory from other third-party maintenance vendors. In response, we conducted a detailed investigation of the existing equipment's license status in advance and selected suitable maintenance parts for the customer's system. Our company handles a wide range of IT equipment from various manufacturers, including Alaxala. [Case Overview] - Industry: Distributor - Client: Education and Learning Support - Manufacturer: Alaxala - Target Equipment: AX2530S-24T *For more details, please download the PDF or feel free to contact us.

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