If you are having trouble with expired maintenance for Hitachi products, please consult Get It.
Our company provides maintenance extension services (third-party maintenance) for IT equipment such as servers and network devices. We have numerous achievements with Hitachi products. - Hitachi Product Maintenance Case - This is a case where we provided extended maintenance with a response time of 4 hours, 24 hours a day, 365 days a year, for HA8000V/DL360 Gen10 operating at multiple customer locations. [Challenges] A 24/7 maintenance system is required at all multiple locations. Hitachi products have limited circulation in the used market, making it difficult to secure maintenance parts. [Key Points] Stock of Hitachi products: Although the circulation of Hitachi products in the used market is limited, Get It holds inventory of Hitachi servers and storage. On-site maintenance available 24/7 at regional locations: We can provide on-site maintenance 24 hours a day, 365 days a year, even at regional locations. *For more details, please refer to the PDF document or feel free to contact us.
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**About Third-Party Maintenance Services** ■ On-Site Maintenance Service Details After establishing a contract period, our engineers will perform parts replacement on-site. We will provide the necessary maintenance materials during the contract period at our responsibility. ■ On-Site Maintenance Service Levels You can choose the service level according to your needs. - Weekday On-Site Maintenance - Reception Hours: Weekdays 9 AM to 5 PM (excluding year-end and New Year holidays) - We will respond on the next business day after identifying the issue. - 24/7 On-Site Maintenance - We aim to respond within 4 hours after identifying the issue. ■ Service Areas Available nationwide (Some remote islands may be excluded) *In addition to on-site maintenance, we also offer options such as send-back maintenance and deposit maintenance. *For more details, please refer to the PDF document or feel free to contact us.
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For more details, please refer to the PDF document or feel free to contact us.
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Our company provides services that solve the IT hardware challenges faced by businesses as a hardware service provider. We boast one of the largest business scales in Japan among specialty stores dealing with EOSL equipment, so please feel free to consult us about sales, purchases, maintenance, rentals, repairs, and data erasure, among other services.
