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ゲットイット 本社

addressTokyo/Chuo-ku/FOREFRONT TOWER 1 13F, 3-12-1 Kachidoki
phone03-5166-0900
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last updated:May 18, 2026
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第三者保守 第三者保守
ITAD ITAD
レンタル レンタル
販売 販売
スポット保守・修理 スポット保守・修理
データ復旧 データ復旧
第三者保守

第三者保守

IT機器の保守を、もっと柔軟に。「サポートが終了した機器を次の更改まで使いたい」ゲットイットの第三者保守なら、柔軟なサポート体制でハードウェア機器の延命を実現します。第三者保守によるEOSL機器の延長保守サービスならゲットイットにお任せください。

[EOSL Maintenance Case] I want to extend the life of the IT system until travel demand returns.

Cost reduction to overcome difficult situations! Identify the conditions for available maintenance services and make proposals.

We would like to introduce a case of EOSL maintenance for the travel industry, where there is a desire to extend the life of IT systems until travel demand returns. In the context of reduced travel demand during the COVID-19 pandemic, a third-party maintenance option was chosen for significant cost savings. At the beginning of the maintenance consultation, the GS908L had very limited availability, so we identified the conditions for maintenance services that could be provided with the number of units secured in the market and made our proposal. [Case Overview] ■ Customer Industry: Travel Industry ■ Manufacturer: Allied Telesis and others ■ Target Equipment: GS908L V2 and others ■ Maintenance Period: 12 months *For more details, please refer to the PDF document or feel free to contact us.

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[EOSL Maintenance Case] I was anxious about third-party maintenance for the first time.

A detailed explanation of the differences from manufacturer maintenance! A case that both the person in charge and E/U were satisfied with.

We would like to introduce a case of EOSL maintenance for a Sler that contacted us through a referral from an existing customer. Since this was the first time the person in charge was using third-party maintenance, there were concerns about whether they could adequately explain it to the end user. Therefore, we carefully explained the differences from manufacturer maintenance, and ultimately, both the person in charge and the end user were satisfied and placed the order. 【Case Overview】 ■ Customer Industry: Sler ■ Manufacturer: Juniper ■ Target Device: SSG-350 ■ Maintenance Content: 24/365 On-site ■ Maintenance Period: 6 months ■ Installation Location: Kanto *For more details, please refer to the PDF document or feel free to contact us.

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【EOSL Maintenance Case】Can third-party maintenance be entrusted solely through web meetings?

The meeting will be conducted only via web conference! You can rest assured and be satisfied with Get It’s maintenance support.

We would like to introduce a case of EOSL maintenance for the manufacturing industry that we received inquiries about through referrals from existing customers. Before using GetIt, this customer was utilizing third-party maintenance for the first time and was concerned about what it entailed, the extent of support they would receive, and whether a three-year maintenance plan was possible. Due to the COVID-19 pandemic, our meetings were conducted only via web conferencing, but we were able to reassure and satisfy the customer by providing information in advance about the support details, our track record, and the implementation schedule. [Case Overview] ■ Customer Industry: Manufacturing ■ Manufacturers: HPE, NetApp ■ Target Equipment: DL360e Gen8, 2910-48G, FAS2220A, FAS2220 ■ Maintenance Details: 24/365 On-site ■ Maintenance Period: 3 years ■ Installation Location: Kanto *For more details, please refer to the PDF document or feel free to contact us.

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【EOSL Maintenance Case】Are the third-party maintenance options limited?

This is an example of proposing several types of driving patterns, taking into account the budget.

We received an inquiry stating that the manufacturer cannot extend maintenance. We would like to introduce a case of EOSL maintenance in the financial industry. Before using Get It, there were concerns about the differences between manufacturer maintenance and third-party maintenance, particularly regarding urgent repairs. Since the product was difficult to obtain and had limited stock, the costs exceeded the initial budget. However, by honestly explaining the reasons, we were able to gain the customer's understanding and reassurance, leading to their request. [Case Overview] ■ Customer Industry: Finance ■ Manufacturer: Hitachi ■ Target Equipment: HA8000/RS220 AM2, HA8000/RS220 DM1, GQ-SGV00EL108RP, HA8000/TS10-h LM1 ■ Maintenance Content: 24/7 onsite maintenance ■ Maintenance Period: 5 months *For more details, please refer to the PDF document or feel free to contact us.

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[EOSL Maintenance Case] Is it possible to secure NEC materials?

Difficult-to-procure equipment! A case where we secured materials through overseas procurement by allowing for a longer lead time.

We would like to introduce a case of EOSL maintenance for the service industry, where manufacturer support is ending. Since the equipment is from NEC, there were concerns about the availability of parts and maintenance support. Although maintenance was possible, due to the difficulty in procuring the equipment even within NEC, we requested a longer lead time and secured parts through overseas procurement. 【Case Overview】 ■ Customer Industry: Service Industry ■ Manufacturer: NEC ■ Target Equipment: T30A, T100A, iStorage WB6505 ■ Maintenance Content: 24/7 On-site Maintenance ■ Maintenance Period: 24 Months ■ Installation Location: Kanto and Kansai Regions *For more details, please refer to the PDF document or feel free to contact us.

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[EOSL Maintenance Case] Is it possible to balance maintenance extension and cost reduction?

This is an example where trust was gained through a thorough explanation, and the quality was also satisfactory.

Here is a case study of EOSL maintenance in the financial industry. There was a challenge from the customer who wanted to balance maintenance extension and cost reduction. They entrusted us with the project due to the trust built through our thorough explanations. They were also satisfied with the quality, leading to a contract extension. 【Case Overview】 ■Customer Industry: Finance ■Manufacturer: IBM ■Target Equipment: System Storage DS4700, System Storage DS5020, TotalStorage DS4800, System p5-550, etc. ■Maintenance Period: 18 months *For more details, please refer to the PDF document or feel free to contact us.

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【EOSL Maintenance Case】I want to extend the life until the change.

Utilizing our overseas procurement capabilities and the technical expertise we have cultivated over many years, we provide maintenance support.

We would like to introduce a case of EOSL maintenance for an Sler that wanted to extend the life of their equipment until a change could be made. Before using GetIt, there were concerns about the feasibility of procuring components. By leveraging our overseas procurement capabilities and years of accumulated technical expertise, we were able to provide maintenance support. 【Case Overview】 ■ Customer Industry: Sler ■ Manufacturer: HP, Juniper ■ Target Equipment: HP 3PAR StoreServ, SRX240H2-L1, SRX100H2-L1 ■ Maintenance Content: Custodial Maintenance ■ Maintenance Period: 12 months ■ Installation Location: Kanto *For more details, please refer to the PDF document or feel free to contact us.

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[EOSL Maintenance Case] Was told that maintenance is not possible, but I want to extend the life by one year.

Both procurement and maintenance of materials are possible! On-site surveys can also be conducted.

We would like to introduce a case of EOSL maintenance for an Sler who was told by the manufacturer that maintenance could not be provided but wanted to extend the lifespan by one year. They were concerned about whether it was possible to procure parts and whether maintenance support could be provided. As part of GetIt’s maintenance support, we were able to handle both parts procurement and maintenance, and by conducting an on-site investigation, we were able to assure them that they could request our services with confidence. [Case Overview] ■ Customer Industry: Sler ■ Manufacturer: SuperMicro ■ Target Equipment: SYS-1028U-TNRTP+ ■ Maintenance Content: On-site support 24 hours a day, 365 days a year ■ Maintenance Period: 12 months ■ Installation Location: Osaka Prefecture *For more details, please refer to the PDF document or feel free to contact us.

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【EOSL Maintenance Case】Concerns about first-time extended maintenance and temporary isolation, etc.

Service explanation for E/U! Introducing a case study of EOSL maintenance (third-party maintenance).

We would like to introduce a case of EOSL maintenance in the manufacturing industry, where there were concerns about the initial extended maintenance, temporary segregation, and log acquisition. Since it was the first third-party maintenance for both the vendor and the end user, there were some anxieties. As part of GetIt’s maintenance support, we provided an explanation of the service to the end user, and although it is primarily something to be handled on the customer side, we made a flexible proposal that if there were any uncertainties, they could consult based on the information that could be obtained. [Case Overview] ■ Customer Industry: Manufacturing ■ Manufacturer: HITACHI ■ Target Equipment: HA8000 / TS10-h HM2 ■ Maintenance Period: 12 months *For more details, please refer to the PDF document or feel free to contact us.

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【EOSL Maintenance Case】Unable to meet the scheduled replacement.

Due to our extensive experience and knowledge in iStorage maintenance, we can provide support without any issues.

We won't make it in time for the scheduled replacement! Here is a case of EOSL maintenance. We planned for a replacement, but the construction schedule was delayed, and the manufacturer's maintenance expired. Since the equipment is used in the electronic medical record system, we couldn't afford to stop it, which posed a challenge. As for Get It's maintenance support, we have extensive experience and knowledge regarding iStorage maintenance, so we were able to provide support without any issues. [Case Overview] ■ Customer Industry: Medical ■ Manufacturer: NEC ■ Target Equipment: iStorage M300, iStorage NS300Rd ■ Maintenance Period: 9 months *For more details, please refer to the PDF document or feel free to contact us.

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Third-party maintenance (EOSL extended maintenance)

More flexible maintenance for IT equipment. Achieving the longevity of hardware through a flexible support system.

We offer extended maintenance services for EOSL equipment through third-party maintenance. Third-party maintenance refers to maintenance services provided by independent companies that support the stable operation of hardware, such as servers, storage, and network equipment, without relying on IT equipment manufacturers. We can secure various preparation periods for system reconstruction according to your wishes, such as securing budgets for system upgrades and understanding current specifications. 【Features】 ■ System upgrades can be implemented at the customer's desired timing ■ Maintenance costs for IT equipment can be reduced by up to 70% ■ Flexible operations are possible ■ Reduced environmental impact *For more details, please download the PDF or feel free to contact us.

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Third-party maintenance <Main differences from manufacturer maintenance>

We propose customized and tailor-made maintenance services to suit your situation!

We would like to introduce the main differences between the "third-party maintenance" we provide and manufacturer maintenance. As an example, the distinction between whether a failure is due to hardware or software is requested to be handled by the customer. Additionally, while we can clarify what and how (What/How) the failure occurred during the root cause investigation, analyzing why (Why) it occurred is difficult under third-party maintenance. 【Scope of Third-Party Maintenance】 ■ Initial failure diagnosis: Customer ■ Root cause investigation: Not possible ■ Replacement parts: Reused items ■ License/firmware provision: Customer ■ Support for OS/software-related failures: Not possible *For more details, please download the PDF or feel free to contact us.

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Third-party maintenance <Issues that can be resolved>

Resolve issues such as the end of support from manufacturers and system upgrades!

We would like to introduce the issues that can be resolved with our "third-party maintenance" service. Servers, storage, and network equipment typically have their manufacturer support end after about 5 to 7 years. In such cases, even if the IT infrastructure has not failed, it is necessary to upgrade the system once the maintenance period has ended. Alternatively, it is possible to continue using the equipment as is, but if a failure were to occur, there is a possibility that appropriate repairs cannot be made. Additionally, if you attempt to upgrade to a new IT infrastructure after a failure, there could be significant costs involved, including the time required to arrange for new equipment and the labor needed for system replacement. [Issues that can be resolved] ■ Manufacturer support period has ended, but there are remaining contracts with customers ■ Older models play a crucial role, making replacement difficult ■ Want to maintain part of the current system until a large-scale upgrade (such as cloud migration) ■ Several manufacturers are involved, and there is a desire to align points of contact and timelines *For more details, please download the PDF or feel free to contact us.

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Third-party maintenance <Features>

We can support rare equipment and models! Even if other companies have declined your equipment, please consult with us first.

We would like to introduce the features of our "third-party maintenance" service. Thanks to our procurement capabilities from overseas and the development expertise we have cultivated over many years in the industry, we can support third-party maintenance for a wide range of manufacturers. We also have a large inventory of parts from rare manufacturers. Additionally, our engineers, who possess exceptional technical skills, can provide flexible support tailored to the customer's situation and needs. 【Features】 ■ Support for rare models ■ Collaboration with SIers for support ■ Spot requests are also possible *For more details, please download the PDF or feel free to contact us.

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Third-party maintenance <Reasons for being chosen>

Based on the experience we have cultivated so far, we lineup equipment to meet customer needs and the times!

We would like to introduce the reasons why our company is chosen for "third-party maintenance." We always stock over 30,000 diverse devices in one of the largest warehouses in Tokyo. Utilizing unique procurement routes, we source equipment not only domestically but also worldwide. In addition, we collaborate with partners who have maintenance bases across the country to respond quickly. Our engineers, who have expertise in various manufacturers' equipment both domestically and internationally, will support your systems. 【Features】 ■ Diverse products and overwhelming inventory ■ Worldwide procurement network ■ Available 24/7, nationwide ■ Support for a wide range of manufacturers *For more details, please download the PDF or feel free to contact us.

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[Conservative Case] Catalyst WS-C3650-24TS-S

Network equipment rental + on-site maintenance case during the data center relocation period!

We would like to introduce a case of rental and maintenance of the Cisco Catalyst WS-C3650-24TS-S by our company. A customer operating a system for the financial and insurance industries was planning to relocate their data center. However, since this was a production environment, it was necessary to keep the system running even during the relocation process. Therefore, we provided network equipment such as the Cisco Catalyst WS-C3650-24TS-S for rent. We also included on-site maintenance for the rental equipment, establishing a system that could respond immediately in the event of a failure. [Case Overview (Partial)] ■Industry: Information and Communication ■Client: Financial and Insurance Industries ■Manufacturer: Cisco ■Target Equipment: Catalyst WS-C3650-24TS-S *For more details, please download the PDF or feel free to contact us.

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[Maintenance Case] Dell Unity400

Storage that supports the production environment of the manufacturing industry, ensuring stable operation even after the manufacturer's maintenance ends!

We would like to introduce a case where we provided extended maintenance (third-party maintenance) for a Dell Unity400 operating in a production environment, as the manufacturer's support was coming to an end. In this case, a reliable proposal that included the availability of maintenance parts was required due to the production environment. Equipment downtime would impact production, so any gaps in maintenance were unacceptable. Therefore, we carefully examined the equipment configuration information and confirmed the scope of support available through third-party maintenance. After clarifying which parts could be secured, we implemented the proposal and provided 24/7 on-site extended maintenance. [Case Overview (Partial)] ■Industry: Manufacturing ■Manufacturer: Dell ■Target Equipment: Unity400 *For more details, please download the PDF or feel free to contact us.

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[Conservative Case] Fujitsu and NEC Equipment

Providing one-stop extended maintenance until renewal for equipment from multiple manufacturers!

As multiple medical systems reach the end of manufacturer support (EOSL), we would like to introduce a case where we provided extended maintenance that encompasses equipment from multiple manufacturers such as Fujitsu and NEC, in order to secure a review period for system renewal. In this case, since the equipment supporting the medical systems could not afford any maintenance gaps, we confirmed the configuration of equipment from multiple manufacturers including Fujitsu and NEC and organized the scope of support. We secured components to accommodate a wide range of equipment and took on the servers, storage, and network devices as a whole, providing 24/7 on-site maintenance. [Case Overview (Partial)] ■Industry: Medical and Welfare ■Manufacturers: Fujitsu, NEC, etc. ■Target Equipment: iStorage M310, etc. *For more details, please download the PDF or feel free to contact us.

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[Maintenance Case] Dell EMC VNX5500

Since there is no minimum contract period, it is possible to optimize costs for our customers!

We would like to introduce a case where we provided third-party maintenance and EOSL support for the Dell EMC VNX5500. We received an inquiry from a company looking for a provider of extended maintenance, as both their commercial and testing environments could no longer receive manufacturer support. They were seeking third-party maintenance for a short period of three months, but were having difficulty finding a company that could accommodate such a short-term request. Since our company does not impose a minimum contract period, we were able to help the customer optimize their costs. [Case Overview] ■ Industry: Telecommunications Carrier ■ Delivery Location: Telecommunications Carrier ■ Manufacturer: Dell EMC ■ Equipment: VNX5500 *For more details, please download the PDF or feel free to contact us.

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[Conservative Case] HA8000V/DL360 Gen10

A case where we were introduced by the manufacturer because we wanted to reduce costs!

We would like to introduce a case where we provided third-party maintenance and EOSL maintenance for the HA8000V/DL360 Gen10. In this case, the customer realized that maintenance would expire before the planned replacement, while they were preparing for the next upgrade. They were troubled by the high costs of the manufacturer's genuine extended maintenance. Therefore, we carefully explained the differences between the manufacturer's genuine maintenance and our EOSL extended maintenance in advance, and they understood. We confirmed together that they could operate without issues after transitioning to the EOSL extended maintenance, ensuring they could use the service with peace of mind. [Case Overview] ■ Industry: Wholesale and Retail ■ Manufacturer: HITACHI ■ Target Equipment: HA8000V/DL360 Gen10 *For more details, please download the PDF or feel free to contact us.

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[Conservative Case] HPE Nimble Storage CS1000

A case where a system was established that allows for maintenance, and proposals were made at cost-effective prices!

We would like to introduce a case where we provided third-party maintenance and EOSL maintenance for the HPE Nimble Storage CS1000. The customer in this case was looking for a third-party maintenance vendor to continue using their equipment, which had reached EOSL, but they were having difficulty finding a vendor that could provide support due to the limited options available. At the time of inquiry, our company did not have the maintenance knowledge to respond immediately, but we later established a support system and contacted the customer again. Although it was a long-term contract of three years, we were able to propose a cost-effective price, which led the customer to choose us after comparing with other companies. [Case Overview] - Industry: SIer - Delivery Location: Service Industry - Manufacturer: HPE - Target Equipment: Nimble Storage CS1000 *For more details, please download the PDF or feel free to contact us.

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[Conservative Case] Alaxala AX2530S-24T

Even for equipment with low circulation, it is possible to quickly procure the necessary parts for maintenance!

We would like to introduce a case where we provided third-party maintenance and EOSL maintenance for the Alaxala AX2530S-24T. The customer in this case was facing difficulties as they could not secure a budget for system renewal and needed to extend the operation of their existing system for about two more years. Additionally, they were struggling with the challenge of securing maintenance parts inventory from other third-party maintenance vendors. In response, we conducted a detailed investigation of the existing equipment's license status in advance and selected suitable maintenance parts for the customer's system. Our company handles a wide range of IT equipment from various manufacturers, including Alaxala. [Case Overview] - Industry: Distributor - Client: Education and Learning Support - Manufacturer: Alaxala - Target Equipment: AX2530S-24T *For more details, please download the PDF or feel free to contact us.

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[Maintenance Case] HITACHI HA8000/RS110 BN1

If it is difficult for the customer to handle it themselves, it is also possible to conduct an on-site investigation (additional cost) to obtain equipment information!

We would like to introduce a case where we provided third-party maintenance and EOSL support for the HITACHI HA8000/RS110 BN1. In this case, the person responsible for managing the existing equipment had left the company, and the configuration information of the equipment was unknown. However, we received an inquiry expressing the desire to contract third-party maintenance. Even in situations where the configuration information of the equipment is unknown, our company can support the acquisition of configuration details. In this instance, we provided the customer with a tutorial on how to obtain configuration logs, which they successfully completed. Subsequently, we promptly prepared the maintenance materials, and the contract was finalized. [Case Overview] ■Industry: Internet Advertising Business ■Manufacturer: HITACHI ■Target Equipment: HA8000/RS110 BN1 *For more details, please download the PDF or feel free to contact us.

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Learn the basics of third-party maintenance! What is the decisive difference from manufacturer maintenance?

Get the 'Handbook' you must read before selection for free now.

When considering the reduction of maintenance costs and the extension of system life, the first thing to understand is the difference in roles between manufacturer maintenance and third-party maintenance. Third-party maintenance offers significant benefits for hardware longevity, but it clearly differs in scope from manufacturer maintenance. For example, initial troubleshooting of issues must be conducted by the customer themselves, and issues arising from the OS or software are generally not covered by support. Correctly understanding these "things that can be done and things that cannot be done" in advance is the first step towards trouble-free operation. For more details, please refer to this document summarizing the key points for selecting a partner.

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Choosing a Third-Party Maintenance Partner Without Failure! Four Key Selection Criteria to Consider

Explaining the checkpoints to prevent "troubles" after the contract.

Because there are limitations in the service content, prioritizing which items to maintain at the required level of support will influence the overall stability of the system's operation. When selecting a partner, the four key points to focus on are response speed, quality and technical capability, parts procurement ability, and a proven track record. If there is a discrepancy in expectations before and after the contract, it may lead to an inability to resolve issues quickly in the event of an unexpected failure, ultimately resulting in a situation where the cost-effectiveness does not align. Let's choose a partner that clearly presents risks and benefits through thorough consulting. We are offering a handbook that details smart selection criteria for free.

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Customer satisfaction rate over 90%! The full picture of Get It's "careful consulting."

The perspective of a third-party maintenance professional in identifying the true needs of the site.

The services provided by Get It go beyond mere parts replacement; they begin with a deep dialogue that aligns with the customer's situation. We conduct detailed hearings of our customers' requests and individually propose the optimal maintenance menu tailored to their current system status. Rather than recommending unreasonable prolongation, our sincere approach is to present alternative solutions if, based on verification results, third-party maintenance is deemed unsuitable. This has led to a customer satisfaction rate of over 90%. By clarifying responsibilities and roles before the contract, you can start a transaction that looks ahead to peace of mind even 10 years down the line. You can check the specific flow of consulting in this document.

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Support for rare equipment is also available! Capability to handle rare models and advanced development looking three years ahead.

Revealing the technical capabilities of third-party maintenance that resolves 'rejections from other companies'

With the end of support from manufacturers (EOSL), many IT managers are troubled by the maintenance of rare models. Getit utilizes its long-developed technical expertise and global procurement network to provide maintenance for rare equipment that is generally difficult to support. Through unique market research, we have developed a service provision roadmap for up to three years, supporting planned system maintenance. Our track record of approximately 40 new maintenance developments annually is a testament to the trust built through co-creation with our customers. We will provide a handbook that includes case studies of rare model support free of charge.

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[Customer Case] Reviving Rejected Products! The Maintenance Solution that Saved the Crisis

Utilizing third-party maintenance, we achieved the continued use of a system that we were about to give up on.

We would like to introduce a success story of a customer who was at a loss after the manufacturer support ended while the system update could not be completed on time. A certain customer who was using a specific rare device consulted multiple maintenance vendors, but all companies refused to provide support. However, by leveraging GetIt’s technical expertise and procurement capabilities, we were able to successfully continue maintenance, and we received warm words of gratitude from the customer. Through a well-established verification process, we can sometimes offer new maintenance solutions even for products that seem difficult to support. Please be sure to download our handbook, which covers a variety of maintenance case studies.

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Consultation service for extending the life of EOSL equipment! Flexible support to create peace of mind for the next 10 years.

Options for maximizing hardware lifespan with third-party maintenance.

We respond to the urgent need to continue using existing systems until the next renewal period with flexible support. GetIt’s services have been continuously updated to reflect the latest market trends since their launch in 2025 (latest version as of March 2026). By questioning the common belief that "you must replace it because support has ended" and having the option of third-party maintenance, you can achieve both IT cost optimization and business continuity. The journey towards a new IT infrastructure begins with discussing your current challenges. Detailed support information is summarized in this handbook.

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[Case Study] Third-Party Maintenance Supporting Electronic Medical Record Updates

Protecting unstoppable healthcare! Introducing examples that solve the challenges of data storage obligations and limited budgets.

We would like to introduce a case where a certain medical institution implemented our "third-party maintenance" service with the aim of ensuring stable system operation and cost optimization. The institution faced the challenge of maintaining an old electronic medical record system due to updates in their medical information system. They were compelled to search for a vendor that could reliably provide maintenance for equipment with limited circulation, all while dealing with data retention obligations and a constrained budget. By introducing this service, they significantly reduced the risk of disruptions to the medical field caused by system downtime. By cutting maintenance costs, they were able to redirect the saved budget towards new ICT-related initiatives that the hospital should undertake, achieving budget stabilization. [Case Summary] - Significantly reduced the risk of disruptions to the medical field due to system downtime - Achieved budget stabilization - Reduced maintenance costs and invested the limited budget into new medical DX initiatives Please check the catalog download button for the collection of third-party maintenance case studies.

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[Third-Party Maintenance Utilization Case] Maintaining Manufacturer Quality and Retaining Customers

Utilize third-party maintenance as a strategic link! Contribute to maintaining relationships with customers through a scheme compliant with manufacturer standards.

We would like to introduce a case where a certain digital solutions company implemented our "third-party maintenance." The company faced challenges in responding to customers who desired long-term stable operation even after the manufacturer's maintenance had ended. To address this issue, we established a maintenance scheme compliant with manufacturer standards, creating a system that can be confidently proposed. With the introduction of this service, third-party maintenance can now be utilized not merely as a means of prolongation, but as a strategic bridge until the next replacement. This has enabled the maintenance of strong relationships with customers. [Case Overview] - Established a scheme compliant with manufacturer standards - Utilized as a strategic bridge until the next replacement - Contributed to maintaining relationships with customers Please check the catalog download button for the collection of third-party maintenance case studies.

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[Third-Party Maintenance Implementation Case] IT Strategy for Designing an Appropriate System

A strategic approach to promote proactive IT investment! Balancing stable operation of existing systems with the construction of new architecture.

Here is a case study of a certain energy company that has implemented our "third-party maintenance" service. The company positions IT investment as a crucial corporate strategy and develops and operates large-scale IT systems in-house. Therefore, it was necessary to avoid the risk of running systems with expired maintenance and to achieve stable operations. By introducing this service, the company was able to allocate resources to the areas that truly needed them, rather than making new investments for replacements. This has enabled IT operations that align with their own strategies and plans. [Case Overview] - Avoided the risk of running systems with expired maintenance - Allocated resources to the areas that truly needed them - Achieved IT operations in line with their own strategies and plans Please check the catalog download button for the collection of third-party maintenance case studies.

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[Third-Party Maintenance Implementation Case] Behind the Scenes of Stable Operations That Do Not Stop Even After EOSL

Don't stop the system even after EOSL! Achieve seamless replacement with a global procurement network and 24-hour maintenance system.

We would like to introduce a case where a certain information and communication company has adopted our "third-party maintenance" service. The company faced the challenge of having servers and storage become uninsured after the manufacturer's maintenance ended, leaving the information systems personnel caught between the replacement budget and the risk of business downtime. With the introduction of this service, a seamless replacement to the next system was achieved. Additionally, it accommodates monthly and spot contracts, allowing for flexible responses to short-term extensions and verification equipment needs. [Case Summary] - Achieved seamless replacement to the next system - Accommodates monthly and spot contracts - Flexibly responds to short-term extensions and verification equipment needs Please check the catalog download button for the collection of third-party maintenance case studies.

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[Case Study] Third-Party Maintenance Supporting Strategic System Investments

We were able to align the system update timing with our company's plans and make strategic system investments!

We would like to introduce a case where Company A in the financial and insurance industry has implemented our third-party maintenance service. By around 2027, they have decided to migrate and operate on AWS, with the goal of becoming data center-less in the future. The utilization of third-party maintenance services supports their strategic system investments in a cloud-first strategy. [Challenges] - To secure a migration period due to the standardization of the system infrastructure, it was necessary to flexibly adjust the maintenance deadlines of existing systems for the cloud migration of over 200 systems owned by the group. - In system upgrades, there were cases where project completion occurred after the manufacturer's maintenance deadline due to subsequent events. *Please check the catalog download button for the collection of third-party maintenance implementation cases.

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[Third-Party Maintenance Implementation Case] Achieving Long-Term Use of Equipment

By utilizing third-party maintenance, we can operate usable equipment without waste!

We would like to introduce a case where B University, engaged in education and learning support, utilized our third-party maintenance services. They have broadly adopted third-party maintenance for network devices and servers. For smaller network devices, they learned about the availability of third-party maintenance that allows them to continue necessary maintenance while keeping costs down, which prompted them to start utilizing it. 【Case Overview】 ■Challenges - They felt it was wasteful to discard devices that were still usable due to expired maintenance. - They had multiple maintenance contacts, making contracts and operations complicated. ■Effects - By utilizing third-party maintenance, they were able to operate usable devices without waste. - Through the purchase of devices and ITAD services, they reduced the disposal costs and effort for unnecessary devices. *Please check the catalog download button for the collection of third-party maintenance implementation cases.

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[Third-Party Maintenance Implementation Case] Achieving System Consolidation

Sufficient time for consideration to achieve overall optimization of the system can be secured, enabling the formulation of a strategic system update plan!

We would like to introduce a case where Company C in the information and communication industry adopted our third-party maintenance service. The company adopted third-party maintenance to address the issue of expired maintenance for their advertising system and paper output system. By utilizing third-party maintenance, they were able to secure valuable time for overall system optimization and advance the integration of functions between the advertising system and other systems. 【Case Overview】 ■Challenges - It was difficult to secure sufficient time for consideration to achieve overall system optimization. - There were concerns about decreased cost efficiency due to the inability to flexibly choose the maintenance period. ■Effects - It became possible to formulate a strategic system update plan. - Maintenance updates focused on specific periods became possible, leading to improved cost efficiency. *Please check the catalog download button for the collection of third-party maintenance case studies.

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[Third-Party Maintenance Implementation Case] Extended Use of Server and Storage

By utilizing third-party maintenance, it has become possible to continue maintenance of servers and storage, and the costs associated with maintenance have also decreased!

We would like to introduce a case where Company H in the manufacturing industry implemented our third-party maintenance service. The vendor maintenance for NEC servers and storage could no longer be extended, leading to challenges. As a solution, Get It provided extended maintenance for NEC products through third-party maintenance, establishing a system for the vendor to conduct regular inspections. [Challenges] - The vendor maintenance for NEC servers and storage, which support the production instruction system, expired, and maintenance renewal became impossible. - The expiration of maintenance increased the operational risks for the production instruction system. *Please check the catalog download button for examples of third-party maintenance implementation cases.

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Track Record of Third-Party Maintenance Implementation: Concerns Were 'Alleviated by the Track Record'

The factory's production management system is supported by our third-party maintenance!

We would like to introduce a case where Company J in the manufacturing industry has implemented our third-party maintenance service. The company holds the top share in the domestic market for stationery and office furniture. Our third-party maintenance supports the production management system of their factory, which is responsible for manufacturing. Please feel free to contact us when you need our services. 【Maintenance Target Devices】 ■NEC Express5800/R120f-2E, iStorage M11e *Please check the case studies of third-party maintenance implementation from the catalog download button.

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[Case Study] Avoiding Maintenance Expiration Risks and Optimizing Lifecycle Management

Avoiding production stoppage risks due to ongoing maintenance and strengthening control over the equipment's lifecycle!

We would like to introduce a case where Company D in the manufacturing industry has implemented our third-party maintenance service. With the advancement of DX, systems have become larger in scale, leading to new challenges. Traditional manufacturer maintenance has become increasingly difficult to manage the ongoing replacement of growing numbers of devices. As a solution, we introduced GetIt’s third-party maintenance service, achieving stable system operation and optimizing lifecycle management. [Challenges] - The advancement of DX has led to larger systems, making it difficult to replace devices every 5 to 6 years due to manufacturer maintenance expiration. - Delays in the cloud infrastructure migration project have created risks of maintenance expiration for some devices. - There was a risk that a major failure could occur after device maintenance expiration, potentially halting the production line. *Please check the catalog download button for the collection of third-party maintenance case studies.

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What is ITAD (Proper Disposal of IT Assets)? Free explanatory materials available.

From disposal to a circular model. Learn the basics of "ITAD," which is now attracting global attention.

Are you just discarding unnecessary IT equipment that arises from system upgrades or EOSL responses? ITAD (Information Technology Asset Disposition) refers to a proper disposal service that balances the avoidance of information leakage risks with environmental considerations through reuse and recycling. In traditional paid disposal services, the generation of disposal costs and the hassle of manifest management have been challenges. By implementing ITAD, it becomes possible to establish appropriate processes based on legal regulations and fulfill corporate social responsibility. 【Features】 ■ No disposal costs ■ No manifest required *Please take a look at the handbook that summarizes the basic knowledge and benefits of ITAD in detail.

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Key Points for Risk Management and Vendor Selection in IT Equipment Disposal

Prevent security incidents! The conditions for "safe disposal" that 59.8% of companies prioritize.

We will alleviate the concerns that many managers have regarding information leaks and the selection of reliable vendors. According to the "Green IT Survey 2024" conducted by Get It, the most important factor when disposing of IT equipment is "no information leaks or security incidents (59.8%)." On the other hand, reducing disposal costs and simplifying procedures are also important considerations. Choosing a highly reliable partner that can provide services in a one-stop manner while balancing safety and reducing environmental impact is a key factor in a company's IT strategy. **Important Factors When Disposing of IT Equipment** - No information leaks or security incidents: 59.8% - Reliability of disposal vendors: 46.4% - Low disposal costs: 41.9% - Reduced burden related to disposal work: 25.4% *For those who want to know how to choose a "smart" vendor based on survey data, please download the materials.*

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Getit’s ITAD service: World-class comprehensive security measures

Holds one of the top certifications both domestically and globally! Revealing the highest level of data erasure process.

Introducing GetIt’s unique and robust security system that protects important data. GetIt has obtained the highest grade Gold certification of the international standard for data erasure, "ADISA," and simultaneously holds the domestic ADEC certification. Our in-house engineers provide three methods tailored to your policies, including "Purge" level erasure for Cisco network devices, physical destruction, and magnetic erasure. We also accommodate on-site work, ensuring reliable data erasure before equipment leaves the office. 【Features of GetIt’s Data Erasure】 ■ Successful "Purge" level erasure for Cisco network devices ■ Data erasure levels that can also handle SSDs ■ Three selectable data erasure methods *We offer a free explanatory document that covers the essentials of security measures.

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How to achieve cost reduction and monetization through IT asset buyback assessment.

Transform "waste costs" into "profits"! Three key points for building a purchasing scheme.

We propose effective utilization of IT assets that contribute to corporate profits, not just ending with mere disposal. By carefully assessing servers and network equipment and utilizing resale networks, you can expect not only a reduction in disposal costs but also the realization of sales profits. To build a buyback scheme, it is important to confirm the internal security policy and organize the feasibility of recognizing profits from asset sales. By choosing partners who have direct sales menus, you can achieve appropriate pricing while keeping intermediary costs down, maximizing the efficiency of corporate IT investments. 【Three Points for Building a Buyback Scheme】 ■ Confirm the internal security policy ■ Check if profit recognition from asset sales is possible ■ Prepare a template for a non-disclosure agreement if available *We provide detailed explanations of specific steps towards monetization in our explanatory materials.

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Corporate contributions to the SDGs achieved through sustainable computing.

Achieved a reuse rate of 83%! Transitioning to a circular economy starting with IT assets.

Making the IT infrastructure lifecycle sustainable is an initiative of "Sustainable Computing." At Get It, 83% of the IT equipment purchased annually is circulated for reuse. It is also possible to calculate and issue the environmental contribution of customers' IT equipment sales (such as greenhouse gas reduction) as a "Green Cycle Report." In the current situation where many enterprise IT assets are disposed of as industrial waste, the introduction of ITAD becomes a concrete and effective action towards the SDGs, supporting the coexistence of corporate environmental policies and economic rationality. 【Features】 ■ 83% of IT equipment is circulated for reuse ■ Supports the coexistence of environmental policies and economic rationality ■ Capable of calculating and issuing "Green Cycle Reports" ■ A concrete and effective action towards the SDGs *For details on the report that visualizes environmental contributions, please refer to the materials.

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Circular IT Solutions that Support the Hardware Lifecycle

Comprehensive support from extended maintenance to final disposal! Free explanatory materials provided.

We support all phases of IT hardware, from system development to operation and disposal. GetIt provides an integrated "circular IT solution" that encompasses everything from extended maintenance (third-party support) after manufacturer support ends to final IT asset disposition (proper disposal). This allows us to support our customers not just as a mere "disposal company," but as a strategic partner that optimizes the entire lifecycle of hardware. Based in Kachidoki, Chuo Ward, our specialized team with years of experience quickly resolves challenges across various phases. [Features] ■ Support for all phases of IT hardware ■ Integrated provision from extended maintenance to final proper disposal ■ Optimization of the entire hardware lifecycle ■ Rapid resolution of challenges across various phases *Details of all services that enable optimal operation of IT assets are summarized in the materials.

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