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  6. Customer satisfaction rate over 90%! The full picture of Get It's "careful consulting."

Customer satisfaction rate over 90%! The full picture of Get It's "careful consulting."

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last updated:May 18, 2026

ゲットイット 本社
ゲットイット 本社
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The perspective of a third-party maintenance professional in identifying the true needs of the site.

The services provided by Get It go beyond mere parts replacement; they begin with a deep dialogue that aligns with the customer's situation. We conduct detailed hearings of our customers' requests and individually propose the optimal maintenance menu tailored to their current system status. Rather than recommending unreasonable prolongation, our sincere approach is to present alternative solutions if, based on verification results, third-party maintenance is deemed unsuitable. This has led to a customer satisfaction rate of over 90%. By clarifying responsibilities and roles before the contract, you can start a transaction that looks ahead to peace of mind even 10 years down the line. You can check the specific flow of consulting in this document.

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Customer satisfaction rate over 90%! The full picture of Get It's "careful consulting."

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  • Related Link - https://www.get-it.ne.jp/

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basic information

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Handbook for Smart Partner Selection for Third-Party Maintenance Services

Handbook for Smart Partner Selection for Third-Party Maintenance Services

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ゲットイット

ゲットイット 本社

IT/Telecommunications

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Our company provides services that solve the IT hardware challenges faced by businesses as a hardware service provider. We boast one of the largest business scales in Japan among specialty stores dealing with EOSL equipment, so please feel free to consult us about sales, purchases, maintenance, rentals, repairs, and data erasure, among other services.

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