ゲットイット Product Lineup

We would like to introduce a case where we provided third-party maintenance and EOSL maintenance for the HPE Nimble Storage CS1000. The customer in this case was looking for a third-party maintenance vendor to continue using their equipment, which had reached EOSL, but they were having difficulty finding a vendor that could provide support due to the limited options available. At the time of inquiry, our company did not have the maintenance knowledge to respond immediately, but we later established a support system and contacted the customer again. Although it was a long-term contract of three years, we were able to propose a cost-effective price, which led the customer to choose us after comparing with other companies. [Case Overview] - Industry: SIer - Delivery Location: Service Industry - Manufacturer: HPE - Target Equipment: Nimble Storage CS1000 *For more details, please download the PDF or feel free to contact us.

• Other services

We would like to introduce a case where we provided third-party maintenance and EOSL maintenance for the HA8000V/DL360 Gen10. In this case, the customer realized that maintenance would expire before the planned replacement, while they were preparing for the next upgrade. They were troubled by the high costs of the manufacturer's genuine extended maintenance. Therefore, we carefully explained the differences between the manufacturer's genuine maintenance and our EOSL extended maintenance in advance, and they understood. We confirmed together that they could operate without issues after transitioning to the EOSL extended maintenance, ensuring they could use the service with peace of mind. [Case Overview] ■ Industry: Wholesale and Retail ■ Manufacturer: HITACHI ■ Target Equipment: HA8000V/DL360 Gen10 *For more details, please download the PDF or feel free to contact us.

• Other services

We would like to introduce a case where we provided third-party maintenance and EOSL support for the Dell EMC VNX5500. We received an inquiry from a company looking for a provider of extended maintenance, as both their commercial and testing environments could no longer receive manufacturer support. They were seeking third-party maintenance for a short period of three months, but were having difficulty finding a company that could accommodate such a short-term request. Since our company does not impose a minimum contract period, we were able to help the customer optimize their costs. [Case Overview] ■ Industry: Telecommunications Carrier ■ Delivery Location: Telecommunications Carrier ■ Manufacturer: Dell EMC ■ Equipment: VNX5500 *For more details, please download the PDF or feel free to contact us.

• Other services

As multiple medical systems reach the end of manufacturer support (EOSL), we would like to introduce a case where we provided extended maintenance that encompasses equipment from multiple manufacturers such as Fujitsu and NEC, in order to secure a review period for system renewal. In this case, since the equipment supporting the medical systems could not afford any maintenance gaps, we confirmed the configuration of equipment from multiple manufacturers including Fujitsu and NEC and organized the scope of support. We secured components to accommodate a wide range of equipment and took on the servers, storage, and network devices as a whole, providing 24/7 on-site maintenance. [Case Overview (Partial)] ■Industry: Medical and Welfare ■Manufacturers: Fujitsu, NEC, etc. ■Target Equipment: iStorage M310, etc. *For more details, please download the PDF or feel free to contact us.

• Other services

We would like to introduce a case where we provided extended maintenance (third-party maintenance) for a Dell Unity400 operating in a production environment, as the manufacturer's support was coming to an end. In this case, a reliable proposal that included the availability of maintenance parts was required due to the production environment. Equipment downtime would impact production, so any gaps in maintenance were unacceptable. Therefore, we carefully examined the equipment configuration information and confirmed the scope of support available through third-party maintenance. After clarifying which parts could be secured, we implemented the proposal and provided 24/7 on-site extended maintenance. [Case Overview (Partial)] ■Industry: Manufacturing ■Manufacturer: Dell ■Target Equipment: Unity400 *For more details, please download the PDF or feel free to contact us.

• Other services

We would like to introduce a case of rental and maintenance of the Cisco Catalyst WS-C3650-24TS-S by our company. A customer operating a system for the financial and insurance industries was planning to relocate their data center. However, since this was a production environment, it was necessary to keep the system running even during the relocation process. Therefore, we provided network equipment such as the Cisco Catalyst WS-C3650-24TS-S for rent. We also included on-site maintenance for the rental equipment, establishing a system that could respond immediately in the event of a failure. [Case Overview (Partial)] ■Industry: Information and Communication ■Client: Financial and Insurance Industries ■Manufacturer: Cisco ■Target Equipment: Catalyst WS-C3650-24TS-S *For more details, please download the PDF or feel free to contact us.

• Other services

We would like to introduce the reasons why our company is chosen for "third-party maintenance." We always stock over 30,000 diverse devices in one of the largest warehouses in Tokyo. Utilizing unique procurement routes, we source equipment not only domestically but also worldwide. In addition, we collaborate with partners who have maintenance bases across the country to respond quickly. Our engineers, who have expertise in various manufacturers' equipment both domestically and internationally, will support your systems. 【Features】 ■ Diverse products and overwhelming inventory ■ Worldwide procurement network ■ Available 24/7, nationwide ■ Support for a wide range of manufacturers *For more details, please download the PDF or feel free to contact us.

• Other services

We would like to introduce the features of our "third-party maintenance" service. Thanks to our procurement capabilities from overseas and the development expertise we have cultivated over many years in the industry, we can support third-party maintenance for a wide range of manufacturers. We also have a large inventory of parts from rare manufacturers. Additionally, our engineers, who possess exceptional technical skills, can provide flexible support tailored to the customer's situation and needs. 【Features】 ■ Support for rare models ■ Collaboration with SIers for support ■ Spot requests are also possible *For more details, please download the PDF or feel free to contact us.

• Other services

We would like to introduce the issues that can be resolved with our "third-party maintenance" service. Servers, storage, and network equipment typically have their manufacturer support end after about 5 to 7 years. In such cases, even if the IT infrastructure has not failed, it is necessary to upgrade the system once the maintenance period has ended. Alternatively, it is possible to continue using the equipment as is, but if a failure were to occur, there is a possibility that appropriate repairs cannot be made. Additionally, if you attempt to upgrade to a new IT infrastructure after a failure, there could be significant costs involved, including the time required to arrange for new equipment and the labor needed for system replacement. [Issues that can be resolved] ■ Manufacturer support period has ended, but there are remaining contracts with customers ■ Older models play a crucial role, making replacement difficult ■ Want to maintain part of the current system until a large-scale upgrade (such as cloud migration) ■ Several manufacturers are involved, and there is a desire to align points of contact and timelines *For more details, please download the PDF or feel free to contact us.

• Other services

We would like to introduce the main differences between the "third-party maintenance" we provide and manufacturer maintenance. As an example, the distinction between whether a failure is due to hardware or software is requested to be handled by the customer. Additionally, while we can clarify what and how (What/How) the failure occurred during the root cause investigation, analyzing why (Why) it occurred is difficult under third-party maintenance. 【Scope of Third-Party Maintenance】 ■ Initial failure diagnosis: Customer ■ Root cause investigation: Not possible ■ Replacement parts: Reused items ■ License/firmware provision: Customer ■ Support for OS/software-related failures: Not possible *For more details, please download the PDF or feel free to contact us.

• Other services

We offer extended maintenance services for EOSL equipment through third-party maintenance. Third-party maintenance refers to maintenance services provided by independent companies that support the stable operation of hardware, such as servers, storage, and network equipment, without relying on IT equipment manufacturers. We can secure various preparation periods for system reconstruction according to your wishes, such as securing budgets for system upgrades and understanding current specifications. 【Features】 ■ System upgrades can be implemented at the customer's desired timing ■ Maintenance costs for IT equipment can be reduced by up to 70% ■ Flexible operations are possible ■ Reduced environmental impact *For more details, please download the PDF or feel free to contact us.

• Other services

"Rent IT" is a rental service for servers and network equipment provided by Get It Co., Ltd. We constantly stock over 30,000 diverse devices in one of the largest warehouses in Tokyo, allowing for quick and flexible responses. Even niche equipment that is often avoided as rental items can be provided through our global procurement network. Our engineers, who possess extensive knowledge of various hardware, conduct thorough pre-shipment inspections including kitting, diagnostics, and initialization. 【Features】 ■ Rental service for servers and network equipment ■ Abundant stock of over 30,000 diverse devices ■ Capability to handle rare equipment through a global procurement network ■ High quality standards cultivated through maintenance services ■ Responding to "I want that device just for now!" *For more details, please refer to the PDF materials or feel free to contact us.

• Rental/lease

Our company is committed to realizing "sustainable computing," where IT hardware that supports social infrastructure such as servers and network equipment is provided in a sustainable manner. We offer services to solve hardware-related challenges faced by our customers. In particular, we boast one of the largest handling scales in Japan among specialty stores dealing with EOSL equipment that has been on the market for over five years. Whether it's sales, purchasing, maintenance, rental, repair, data erasure, removal, or relocation, please feel free to consult us about any issues related to IT hardware. 【Business Overview】 ■ Third-party maintenance/EOSL extension maintenance ■ IT equipment rental ■ IT equipment purchasing/ITAD ■ Data erasure ■ IT equipment sales ■ Repair (spot maintenance) *For more details, please refer to the PDF document or feel free to contact us.

• Other services

We would like to introduce a case of EOSL maintenance for the travel industry, where there is a desire to extend the life of IT systems until travel demand returns. In the context of reduced travel demand during the COVID-19 pandemic, a third-party maintenance option was chosen for significant cost savings. At the beginning of the maintenance consultation, the GS908L had very limited availability, so we identified the conditions for maintenance services that could be provided with the number of units secured in the market and made our proposal. [Case Overview] ■ Customer Industry: Travel Industry ■ Manufacturer: Allied Telesis and others ■ Target Equipment: GS908L V2 and others ■ Maintenance Period: 12 months *For more details, please refer to the PDF document or feel free to contact us.

• others

Here is a case study of EOSL maintenance in the financial industry. There was a challenge from the customer who wanted to balance maintenance extension and cost reduction. They entrusted us with the project due to the trust built through our thorough explanations. They were also satisfied with the quality, leading to a contract extension. 【Case Overview】 ■Customer Industry: Finance ■Manufacturer: IBM ■Target Equipment: System Storage DS4700, System Storage DS5020, TotalStorage DS4800, System p5-550, etc. ■Maintenance Period: 18 months *For more details, please refer to the PDF document or feel free to contact us.

• others

We would like to introduce a case of EOSL maintenance for a Sler that contacted us through a referral from an existing customer. Since this was the first time the person in charge was using third-party maintenance, there were concerns about whether they could adequately explain it to the end user. Therefore, we carefully explained the differences from manufacturer maintenance, and ultimately, both the person in charge and the end user were satisfied and placed the order. 【Case Overview】 ■ Customer Industry: Sler ■ Manufacturer: Juniper ■ Target Device: SSG-350 ■ Maintenance Content: 24/365 On-site ■ Maintenance Period: 6 months ■ Installation Location: Kanto *For more details, please refer to the PDF document or feel free to contact us.

• others

We would like to introduce a case of EOSL maintenance for the manufacturing industry that we received inquiries about through referrals from existing customers. Before using GetIt, this customer was utilizing third-party maintenance for the first time and was concerned about what it entailed, the extent of support they would receive, and whether a three-year maintenance plan was possible. Due to the COVID-19 pandemic, our meetings were conducted only via web conferencing, but we were able to reassure and satisfy the customer by providing information in advance about the support details, our track record, and the implementation schedule. [Case Overview] ■ Customer Industry: Manufacturing ■ Manufacturers: HPE, NetApp ■ Target Equipment: DL360e Gen8, 2910-48G, FAS2220A, FAS2220 ■ Maintenance Details: 24/365 On-site ■ Maintenance Period: 3 years ■ Installation Location: Kanto *For more details, please refer to the PDF document or feel free to contact us.

• others

We received an inquiry stating that the manufacturer cannot extend maintenance. We would like to introduce a case of EOSL maintenance in the financial industry. Before using Get It, there were concerns about the differences between manufacturer maintenance and third-party maintenance, particularly regarding urgent repairs. Since the product was difficult to obtain and had limited stock, the costs exceeded the initial budget. However, by honestly explaining the reasons, we were able to gain the customer's understanding and reassurance, leading to their request. [Case Overview] ■ Customer Industry: Finance ■ Manufacturer: Hitachi ■ Target Equipment: HA8000/RS220 AM2, HA8000/RS220 DM1, GQ-SGV00EL108RP, HA8000/TS10-h LM1 ■ Maintenance Content: 24/7 onsite maintenance ■ Maintenance Period: 5 months *For more details, please refer to the PDF document or feel free to contact us.

• others

We would like to introduce a case of EOSL maintenance for the service industry, where manufacturer support is ending. Since the equipment is from NEC, there were concerns about the availability of parts and maintenance support. Although maintenance was possible, due to the difficulty in procuring the equipment even within NEC, we requested a longer lead time and secured parts through overseas procurement. 【Case Overview】 ■ Customer Industry: Service Industry ■ Manufacturer: NEC ■ Target Equipment: T30A, T100A, iStorage WB6505 ■ Maintenance Content: 24/7 On-site Maintenance ■ Maintenance Period: 24 Months ■ Installation Location: Kanto and Kansai Regions *For more details, please refer to the PDF document or feel free to contact us.

• others

We would like to introduce a case of EOSL maintenance for an Sler that wanted to extend the life of their equipment until a change could be made. Before using GetIt, there were concerns about the feasibility of procuring components. By leveraging our overseas procurement capabilities and years of accumulated technical expertise, we were able to provide maintenance support. 【Case Overview】 ■ Customer Industry: Sler ■ Manufacturer: HP, Juniper ■ Target Equipment: HP 3PAR StoreServ, SRX240H2-L1, SRX100H2-L1 ■ Maintenance Content: Custodial Maintenance ■ Maintenance Period: 12 months ■ Installation Location: Kanto *For more details, please refer to the PDF document or feel free to contact us.

• others

We would like to introduce a case of EOSL maintenance for an Sler who was told by the manufacturer that maintenance could not be provided but wanted to extend the lifespan by one year. They were concerned about whether it was possible to procure parts and whether maintenance support could be provided. As part of GetIt’s maintenance support, we were able to handle both parts procurement and maintenance, and by conducting an on-site investigation, we were able to assure them that they could request our services with confidence. [Case Overview] ■ Customer Industry: Sler ■ Manufacturer: SuperMicro ■ Target Equipment: SYS-1028U-TNRTP+ ■ Maintenance Content: On-site support 24 hours a day, 365 days a year ■ Maintenance Period: 12 months ■ Installation Location: Osaka Prefecture *For more details, please refer to the PDF document or feel free to contact us.

• others

We would like to introduce a case of EOSL maintenance in the manufacturing industry, where there were concerns about the initial extended maintenance, temporary segregation, and log acquisition. Since it was the first third-party maintenance for both the vendor and the end user, there were some anxieties. As part of GetIt’s maintenance support, we provided an explanation of the service to the end user, and although it is primarily something to be handled on the customer side, we made a flexible proposal that if there were any uncertainties, they could consult based on the information that could be obtained. [Case Overview] ■ Customer Industry: Manufacturing ■ Manufacturer: HITACHI ■ Target Equipment: HA8000 / TS10-h HM2 ■ Maintenance Period: 12 months *For more details, please refer to the PDF document or feel free to contact us.

• others

We won't make it in time for the scheduled replacement! Here is a case of EOSL maintenance. We planned for a replacement, but the construction schedule was delayed, and the manufacturer's maintenance expired. Since the equipment is used in the electronic medical record system, we couldn't afford to stop it, which posed a challenge. As for Get It's maintenance support, we have extensive experience and knowledge regarding iStorage maintenance, so we were able to provide support without any issues. [Case Overview] ■ Customer Industry: Medical ■ Manufacturer: NEC ■ Target Equipment: iStorage M300, iStorage NS300Rd ■ Maintenance Period: 9 months *For more details, please refer to the PDF document or feel free to contact us.

• others