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We would like to introduce a case study on the creation of a manual for the implementation of a WEB internal newsletter system. The WEB internal newsletter system required the person in charge at the implementation site to perform various settings. Therefore, it became necessary to create a detailed implementation manual, and we were asked to produce it. Our company provided a tutorial-style manual that allows users to complete the settings without confusion by following the steps in order from the beginning. While actually testing the system, we assisted in identifying settings that were likely to be difficult for the responsible persons at each company, even before we began writing the manual. [System Challenges] ■ Due to the many functions, there are also many settings menus, making it unclear which items to set during implementation. ■ Many items have a specific order of settings, so it is necessary to clearly indicate the correct sequence. *For more details, please refer to the PDF document or feel free to contact us.
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【Consideration of Manual Structure (Production in Tutorial Format)】 ■ Who is the target audience for the manual? ■ In what situations will it be read? ■ The flow of explanations should consider the following items: - From overview to details - From "easy content" to "difficult content" - From frequently used functions to less frequently used functions - Information that should be known in advance must not appear after the relevant explanation * For more details, please refer to the PDF document or feel free to contact us.
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For more details, please refer to the PDF document or feel free to contact us.
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Our group helps effectively convey various information to targeted audiences by combining our founding printing technology with advanced technology and marketing plans. It is an era where customers choose printing companies. By understanding our customers' businesses more deeply and thoroughly, we aim to be a closer presence and assist them better.