[Model Case] Telephone agency service that allows selection of time slots only during busy or off-peak periods.
24/7 support is available! We can achieve cost reduction, sales expansion, and quality improvement without waste.
Our company provides CRM (Call Center) services. We solve issues faced by customers such as "calls increase only during certain time slots, leading to missed calls and lost business opportunities" and "wanting to outsource phone support only during busy times like events and campaigns." With Maxcom's telephone answering call center, we offer flexible support, including night-time, outside business hours, weekends and holidays, and assistance during peak hours, all at low prices starting from just one call. We can accommodate customer requests such as wanting to use telephone answering services only during long holidays. Additionally, we can provide 24/7 support, allowing customers to choose days and times that fit their needs, enabling cost reduction, revenue expansion, and quality improvement without waste. [Excerpt of issues faced by customers] ■ Calls increase only during certain time slots, leading to missed calls and lost business opportunities. ■ Wanting to outsource phone support only during busy times like events and campaigns. ■ Wanting to outsource phone support only during peak hours when visitor numbers increase. *For more details, please refer to the PDF document or feel free to contact us.
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【Usage Examples】 ■ We want to outsource a call center for phone answering only during off-peak hours and late-night when call volume decreases. [Beauty-related company] Example of a toll-free first reception phone answering service. ■ We want to outsource a call center for phone answering as support during busy periods and times for events and campaigns. [Mail order] Example of order reception and inquiry response service. ■ To focus on our main business, we want to start by outsourcing a call center for phone answering only during business hours. [Professional services: lawyers, judicial scriveners, tax accountants, etc.] Example of a phone answering service for a call center. [Major tutoring school] Example of a call center service for instructor recruitment inquiries. ■ To concentrate on our main business, expand sales, and handle emergencies, we want to outsource a 24/7 phone answering call center. [Beauty salons, restaurants, clinics, etc.] Example of a first reception phone answering service for reservations. [Medical device and precision equipment manufacturers] Example of a first reception call center service for malfunctions and issues. *For more details, please refer to the PDF document or feel free to contact us.
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【By Industry】 ■ Food retail, manufacturing, e-commerce, restaurants, medical devices, precision equipment, department stores, supermarkets ■ Professional services (lawyers, judicial scriveners, tax accountants, etc.), real estate management companies, beauty salons ■ General hospitals, dental clinics, tutoring schools, accommodation facilities, etc. *For more details, please refer to the PDF document or feel free to contact us.
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Company information
Our company provides high-quality services to client companies with the operational know-how and capabilities cultivated through our back-office operations. We will maximize the total solutions and knowledge of the Altius Link Group to support our clients' future with assured quality.