We will wholeheartedly support your system to ensure it "works properly."
Our company provides support to system administrators with the intention of properly addressing the issues faced by our customers, rather than offering support based solely on the interests of our engineers. We support system administrators with a two-person team consisting of a primary and a secondary technical lead. The sales representative oversees and manages customer contract information and maintenance details, controlling the overall system operation and maintenance. 【Main Support Contents】 ■Troubleshooting - Repair work for system issues caused by system malfunctions ■Bug Fixes - Application of patches for OS and firmware ■Advice on Solutions for System Challenges - Recommendations for solutions to challenges that cannot be fully covered by operations and new user requests ■System Configuration Changes - Minor changes to system parameters, such as server backup times *For more details, please refer to the PDF document or feel free to contact us.
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Since our establishment, we have focused our business on the development of core components of essential systems such as production management systems and sales management systems, primarily in the manufacturing industry. Leveraging the knowledge of languages and databases gained from our development experience, we support our customers' operations. Additionally, we provide cloud services developed in-house and sell packaged software tailored to our customers' needs.