Identify issues and respond quickly! You can perform RPA maintenance and operations smoothly and with peace of mind.
Even a robot that has once stabilized can experience specification changes or errors. The "RPA Remote Maintenance Service" provided by ID is designed to respond to such irregular RPA maintenance tasks. With an easy-to-use ticket system, we will provide the necessary number of tickets in response to inquiries or requests for work before starting maintenance tasks. This service supports two tools, WinActor and UiPath, making it suitable for customers who have implemented RPA from other vendors and have concerns about robot maintenance. 【Features】 ■ Supports two tools: WinActor and UiPath ■ Handled by qualified engineers with extensive operational experience ■ Easy-to-use ticket system ■ Remote support *For more details, please refer to the PDF document or feel free to contact us.
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【Other Features】 ■ Suitable for customers who have introduced RPA from other vendors and have concerns about robot maintenance. ■ Identify issues and respond quickly. ■ Simplify administrative procedures through a ticketing system, allowing flexible responses to maintenance tasks that are difficult to plan. ■ Maintenance is performed remotely by ID technicians from the operational base (ID Cloud Managed Center), so customers do not need to make corrections themselves. *For more details, please refer to the PDF document or feel free to contact us.
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【Solving Such Concerns】 ■ Errors occur in the robot, preventing stable operation ■ A malfunction has been found, but the cause is unknown ■ I want to modify an existing robot ■ I want to migrate the PC that runs the robot ■ I want to inquire with someone knowledgeable about things I don't understand *For more details, please refer to the PDF document or feel free to contact us.
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Since its establishment in 1969, our company has continued to support the growth of over 1,000 companies, primarily large financial institutions and social infrastructure companies, as well as the lives of people. We provide a one-stop solution ranging from consulting, system infrastructure, software development, system operation management, to cloud and cybersecurity. From the perspective of actually operating systems, we thoroughly eliminate operational burdens such as low visibility and usability, achieving safe, cost-effective, and user-friendly systems.