Diagnosing existing manuals! We will introduce examples of improvements from a professional perspective.
A customer was using a manual created in-house. It became a problem within the company due to its lack of clarity and numerous mistakes, and there were complaints from customers. Therefore, we diagnosed the customer's manual and proposed specific improvements. We received high praise for significantly enhancing its appearance and readability. In addition, we have a wealth of production experience, including "manuals for newly launched products" and "manuals for products with frequent specification changes." 【Case Overview】 ■ Issues - Complaints from customers regarding the in-house created instruction manual - It has become a problem within the company due to its lack of clarity and numerous mistakes - Desire to improve but lacking know-how ■ Result: Significant improvement in appearance and readability *For more details, please refer to the related links or feel free to contact us.
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【Other Examples】 ■ Manual Production for Newly Launched Products - Challenge: Unable to create manuals due to lack of know-how and resources, and the release date is approaching, causing anxiety. - Proposal: A person with sufficient know-how will be stationed at the customer's office. ■ Manual Production for Products with Frequent Specification Changes - Challenge: Specification changes occur right up to shipment, and multilingual deployment must proceed simultaneously. - Proposal: Understand the functionality of the actual product and respond flexibly to sudden specification changes. *For more details, please refer to the related links or feel free to contact us.
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Our company supports the entire manufacturing process of businesses, from product development to testing and analysis, manufacturing, sales, and service maintenance, through documentation and media (from written documents to videos), and we also serve as a total partner for our customers as part of the technical team on the manufacturing floor. We are utilized by a wide range of customers across various industries, including automotive, various information appliances, industrial equipment, FA equipment, medical devices, and education-related fields. Our role is to clearly convey the product specifications and intentions of developers to the end users (those who will use the products). While there are various methods to achieve this, we are also a company that can consistently plan and propose appropriate expressions. Please feel free to contact us with any requests.