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  6. Overseas Product Support Pack "Anshin+"

Overseas Product Support Pack "Anshin+"

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Overseas Product Procurement Consultation Service for Research and Development Professionals - Unipos

last updated:Sep 13, 2022

テガラ
テガラ
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Completely resolve your concerns about the introduction and operation of overseas products! Our Japanese staff will assist you with any troubles or questions.

Unipos is a service that acts on behalf of customers involved in research and development to procure the latest products from around the world. After the initial defect period ends, any issues that arise will generally require the customer to contact the manufacturer themselves. We often hear from customers considering the introduction of overseas products: "I'm anxious because it's my first time introducing overseas products." "I'm unsure how to handle a type of product that I haven't used much before." "I need smooth support to speed up the progress of the project." To address these concerns, we have prepared three types of support packs. "Anshin+" provides technical support from our company to handle inquiries to the manufacturer and manage repair and return procedures on behalf of the customer in case of product troubles. There is also "Anshin+ Premium," which extends the hardware warranty period by one year. If you are anxious about introducing overseas products, please consider our offerings.

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unipos_support_bnr2.jpg

Overseas Product Support Pack "Anshin+"

unipos_support_bnr2.jpg
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  • Related Link - https://www.tegakari.net/2022/07/support_intro/

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basic information

By subscribing to "Anshin+", our company will handle inquiries to the manufacturer on your behalf in the event of a problem. During the subscription period of the support pack, you can use the product without worrying about additional costs. If you want to ensure smooth operation after introducing overseas products or desire support with Japanese quality, we recommend subscribing to the support pack "Anshin+". ■ Anshin+ Standard Our company will handle hardware troubleshooting on your behalf. ■ Anshin+ Software Our company will handle software troubleshooting on your behalf. ■ Anshin+ Premium (Extended Warranty Service) We will extend the hardware warranty period by one year. * An additional one-year warranty period from our company will be added to the manufacturer's warranty period.

Price information

Reference Price ■ Anshin+ Standard / Anshin+ Software [1] 5% to 10% of the product's base price (※1) / year [2] 6,600 yen (tax included) / year (※2) ■ Anshin+ Premium (Extended Warranty Service) [1] 10% to 15% of the product's base price (※1) / year [2] 6,600 yen (tax included) / year (※2) ※1: The percentage varies depending on the nature of the applicable product. ※2: If the price in [1] is 6,600 yen (tax included) or less, the price in [2] will apply.

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Product trouble response agency, product extended warranty.

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Model number overview
Anshin+ Standard We will handle troubles with overseas hardware on your behalf.
Anshin+ Software We will handle troubles with overseas software on your behalf.
Anshin+ Premium (Extended Warranty Service) We will extend the warranty period for overseas hardware by one year.

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Overseas Product Introduction and Operation Support Service "Anshin+"

Overseas Product Introduction and Operation Support Service "Anshin+"

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テガラ

テガラ

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Tegara Corporation is forming a research and development platform that integrates specialized product procurement and sales, information provision, and support services for researchers and developers nationwide. In the field of research and development, where speed holds value, it is Tegara's mission to assist our customers in accelerating their research and development efforts, thereby contributing to the advancement of research and development in Japan and around the world. To remain a strong partner for researchers and developers, our company continuously hones new technologies and strengthens our support system every day.

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