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  6. Visualize customer interest! Business card management and sales support (SFA) tool.

Visualize customer interest! Business card management and sales support (SFA) tool.

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Hot Profile

last updated:Dec 08, 2022

ハンモック  本社
ハンモック 本社
  • Official site

Integration of "New Business Development," "Business Card Management (Customer Management)," and "Sales Support (SFA)" in the corporate database. Realization of sales strategies utilizing customer data.

Hot Profile is a cloud-based business card management and sales support tool designed to increase sales. It enables the digitalization of the entire sales process in a one-stop solution. 【We can solve the following issues】 ■ It is difficult to grasp the activity status of sales representatives without asking them directly. ■ Customer information is managed individually by sales personnel, making information sharing challenging. ■ We want to find a way to transfer customer connections known by sales representatives. ■ We are missing out on follow-ups for existing customers due to manageable cases. ■ We want to increase the number of high-probability business negotiations. *For more details, please refer to the PDF document or feel free to contact us.

    SFA/Sales Support System
20221129_ホットアプローチ.PNG

Visualize customer interest! Business card management and sales support (SFA) tool.

20221129_ホットアプローチ.PNG
20221129_ホットアプローチ.PNG
  • Related Link - https://www.hammock.jp/hpr/

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basic information

A surge in switching from competitor products! Sales support cloud "Hot Profile" that supports Sales DX. 1. Hot information reaches sales teams. By simply registering all customer information, it automatically notifies you of customers who seem highly interested in browsing your company website, as well as news related to those customers and personnel changes. 2. Customer information is consolidated on one screen. With a corporate information database, even the attributes of the other company are visualized. You can easily grasp customer information, interests, and past sales activities with just one click. 3. Reduces input work through direct integration with business card management. The "input work" that becomes a challenge with the introduction of SFA. Hot Profile is linked with business card management, reducing the tedious task of entering customer information. Additionally, sales reports can be easily entered via smartphone, and if you set the items according to your company's operations in advance, you can report and manage all necessary information for understanding customers without missing anything. Features included: Business card management, sales support, new customer development, project management, visit management, map integration, dashboard, etc. Integration with various systems: Salesforce, Cybozu Garoon, Kintone, Office 365, etc.

Price information

Contracts can be made for groups of 5 people. We will make proposals based on your requirements and requests. For more details, please contact us.

Price range

P4

Delivery Time

P3

Applications/Examples of results

Sales Utilization Examples: We are utilizing it for networking inheritance, skill inheritance, variability improvement, and on-site education. I-O Data Device, Inc. "Managing connections as a digital asset for the entire company Realizing speed and productivity improvements in daily activities and exhibitions" https://www.hammock.jp/hpr/jirei/jirei_iodata.html SCREEN Holdings Co., Ltd. "Event (exhibitions, seminars, etc.) attendance linked with customer management (marketing activities utilizing data)" https://www.hammock.jp/hpr/jirei/jirei_screen.html Nihon Bairin Co., Ltd. "A system that the field feels benefits from, leading to its establishment. Activating reports from sales representatives and feedback from supervisors to strengthen the sales organization" https://www.hammock.jp/hpr/jirei/jirei_vilene.html

Detailed information

  • m2_01.png

    ■Visualize internal and external connections with an organizational tree When you import business cards into the business card management and sales support tool 'Hot Profile', it automatically generates an organizational tree of your clients. The organizational tree not only helps you understand the client's organization but also makes it clear who has connections with whom, enabling sales activities that leverage these networks. <Unconsciously visualize internal and external connections> Since the organizational tree is generated automatically, simply continuing to import business cards will complete a powerful tool for your sales activities.

  • m2_02.png

    ■Understanding changes in customer departments and positions from business card information obtained by others Even for customers you haven't interacted with, you can be informed of department transfers or changes in positions through notifications from the business card management and sales support tool 'Hot Profile'. <Email notifications of customer changes to relevant parties> You can learn about opportunities for sales, such as department changes or organizational changes.

  • m4_05.png

    ■Understanding connections both inside and outside the company With the smartphone app of the business card management and sales support tool 'Hot Profile', you can grasp various networks and connections both within and outside the company. You can instantly check if there are any internal contacts who have interactions with the customer you are visiting or if there are other representatives in the same company, allowing you to leverage this information for your sales activities.

  • sfa2_01.png

    ■Real-time Reporting After Customer Visits Linked to Business Card Management Typically, when registering reports about newly contacted customers in SFA or CRM, you must first register the customer information. This can lead to neglecting reports or a time lag before registration. Therefore, "Hot Profile" has implemented a real-time reporting feature that simultaneously enables the digitization of business card data and sales reporting. <Complete Reports with Minimal Operations> Sales reports can be completed simply by taking a photo of the business card and registering the report content. The reporting process is quick as it primarily involves selecting from pre-set options. <Custom Fields to Fit Your Company's Operations> You can freely add custom fields for the items used in reports according to your company's operational methods and management content.

  • rt_02_1.png

    ■Promoting communication with superiors and stakeholders You can set up a verifier for reports. Notifications will be sent to the verifier, and by pressing the "Confirmed" button, it will be marked as confirmed. Comments can also be written to the reporter, facilitating two-way communication.

  • 01.png

    ■Manage business negotiations/case information By defining the sales process and managing cases, even new salespeople can establish the same sales process as top salespeople, enabling an overall improvement in sales skills.

  • 11.png

    ■Visualize sales activities on the dashboard You can check the status of goal achievement and the volume of sales activities in real-time using dashboard graphs. Additionally, it is possible to embed the screen in groupware and view it on the internal portal.

  • s4_01.png

    ■Output reports in your company's reporting format using custom reports You can output data related to sales activities and projects registered in deal management and report management, such as amounts and probabilities, as reports. Additionally, you can register templates prepared by customers and create custom reports. Examples of custom reports ● Forecast Report (Aggregate deal/project information by month, order probability, and responsible person) ● Order Budget vs. Actual Comparison (Compare budget amounts registered in the template with actual order results) ● Project Graph by Product (Aggregate and graph deal/project information by product type) ● Sales Report Type Graph (Aggregate and graph sales reports by report type)

  • mail01.png

    ■Understand the responses to distribution emails and efficiently approach highly interested customers. You can extract customers you are responsible for and those flagged as important, and send emails to them all at once. Sales representatives can easily send One To One emails.

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"Hot approach" that enables the acquisition of new customers for targeted companies.

"Hot approach" that enables the acquisition of new customers for targeted companies.

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Business efficiency improvement with AI-OCR that eliminates the need for form design and verification. WOZE (Woze) reduces input work to zero.

Business efficiency improvement with AI-OCR that eliminates the need for form design and verification. WOZE (Woze) reduces input work to zero.

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Business card management and sales support tool "Hot Profile"

Business card management and sales support tool "Hot Profile"

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Company information

ハンモック

ハンモック 本社

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■Security - AssetView: Supports the operation management of client PCs and security measures. https://www.hammock.jp/assetview/ IT asset management, PC operation logs, device control ■Sales Support: Business card management, SFA, marketing, new development, MA - Hot Profile: Cloud-based business card management and sales support tool (new development × business card management × sales support) https://www.hammock.jp/hpr/ - Hot Approach: A form sales tool that allows sales to target specific companies. https://www.hammock.jp/hap/ ■Business Efficiency - WOZE: AI OCR + human checks for high-precision data conversion. A cloud service that can be started immediately. Data entry for application forms, attendance sheets, and surveys, with high-precision recognition of handwritten characters. https://www.hammock.jp/defact/woze - AnyForm OCR: Software for data conversion of forms compatible with fax order forms, invoices, and delivery notes. https://www.hammock.jp/anyform/

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