[Case Study of Problem Solving] Rework of Initial Defective Products (New Equipment Maintenance)
Initial defective products can be refurbished by our company! You can also leave the new maintenance (refurbishment) to us.
We would like to introduce a case study of problem-solving that Atom Electronics has addressed. The background of the order was that an overseas manufacturer was struggling to move returned defective inventory, such as initial defective electronic devices sold on Japanese e-commerce sites, from their warehouse. These products will be transferred to our company, where we will conduct visual inspections and functional tests to refurbish those that can be resold, and we will ship them directly to the retailers. (We can also accommodate special labels specific to e-commerce sites.) For damaged boxes, we will replace them with new ones, and we can also handle the attachment of nameplate labels and shrink wrapping. We can manage serial numbers and other details as needed. As a result, the manufacturer was able to eliminate their defective inventory, contributing not only to storage cost savings but also to sales. #Renewal #Refurbished #NewlyServiced #Rebirth
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basic information
【Features】 ■ Refurbishment of electronic devices (appearance inspection and functional testing) ■ Repair services for damaged or malfunctioning parts (such as exterior replacement and circuit board replacement) ■ Box damage will be replaced with new ones by our company (shrink wrapping is also available) ■ Management of serial numbers and other details is also handled by us (work details are confirmed with QC process diagrams) ■ Nameplate label support available ■ Support for labels specific to e-commerce sites (such as FBA) ■ Direct shipping from our company to the delivery destination is possible (reducing transportation costs) *For more details, please refer to the PDF document or feel free to contact us.
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【Newly Refurbished and Maintained】 - Over 15 years of experience working with electronic devices such as mobile phones and tablets. Experience with monitors and home appliances as well. We will respond flexibly to customer requests, so please feel free to consult with us.
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Company information
Our company provides services centered around repair and maintenance support for electronic devices in collaboration with manufacturers, including inspection, refurbishment, and kitting. Leveraging our experience in repairing information communication devices (such as mobile phones and tablets) for LG Electronics, we possess the know-how to manage the entire process from reception to shipment, ensuring reliable and accurate repair responses through quality control developed in manufacturer repairs. Additionally, we conduct comprehensive management using our in-house system, providing feedback on defects to contribute to better product development (quality improvement). We also have experience in material management and ordering operations, allowing us to respond flexibly to customer requests for inspection, preprocessing, and reuse. We are committed to transforming over 15 years of accumulated experience in mobile phone repair into know-how that we can deliver to our customers every day.