Handbook: Improving Operating Profit Margin in Manufacturing Industry through Aftermarket Business
Essential for equipment and machinery manufacturing and trading companies! What does improving customer experience through digital utilization, without relying on intuition or experience, look like?
This document explains the key to improving operating profit margins through the establishment of "aftermarket business," illustrated with case studies. It includes topics such as "changing customer needs/increasing market potential" and "strategies for utilizing DX solutions to retain customers." The domestic equipment and machinery manufacturing industry/trading companies are in a saturated/mature market, making it difficult to continue traditional business styles. Therefore, establishing an "aftermarket business" is essential for securing further profits. This is a must-read for those in the equipment and machinery manufacturing industry/trading companies, so please take a look. [Contents (excerpt)] ■ Changing customer needs/increasing market potential ■ Challenges in aftermarket business ■ Tips for monetizing the aftermarket ■ Strategies for utilizing DX solutions to retain customers *For more details, please refer to the PDF document or feel free to contact us.
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【Other Listings】 ■How to Choose DX Solutions that Stick with Your Company ■Product Introduction "e-Sales Manager Remix" *For more details, please refer to the PDF document or feel free to contact us.
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For more details, please refer to the PDF document or feel free to contact us.
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Softbrain has been a domestic vendor providing CRM/SFA (Sales Support and Customer Management System) with its "e-Sales Manager" since 1999. It has a track record of implementation in over 5,500 companies across more than 185 industries. In recent times, as the decline in the working population is lamented, "improving business productivity" and the supporting "execution of DX (Digital Transformation)" have become essential. Softbrain supports true sales DX with digital solutions (CRM/SFA) and professional services (implementation support and utilization support). Effortless yet results-driven! A stress-free CRM/SFA [e-Sales Manager Remix]: https://www.e-sales.jp/ *Based on our achievements and the Japan Standard Industrial Classification.