[Basic Knowledge Material] Customer Management Tool for the Maintenance and Support Department
Achieving business reform! Introduction of tools that consolidate information and lead to improved operational efficiency.
This document introduces "e-Sales Manager," a tool provided by Softbrain that aggregates information related to customers and equipment to enhance operational efficiency. It includes detailed information on the "main functions required for a maintenance department's business management system" and "provision environment." Having researched Japan's business style for over 20 years as a domestic vendor, Softbrain has achieved user-friendliness and a robust support system, earning the support of numerous companies. [Contents] ■ About Softbrain ■ About e-Sales Manager ■ Issues to be addressed and proposals from Softbrain ■ Provision environment *For more details, please refer to the PDF document or feel free to contact us.
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Softbrain has been a domestic vendor providing CRM/SFA (Sales Support and Customer Management System) with its "e-Sales Manager" since 1999. It has a track record of implementation in over 5,500 companies across more than 185 industries. In recent times, as the decline in the working population is lamented, "improving business productivity" and the supporting "execution of DX (Digital Transformation)" have become essential. Softbrain supports true sales DX with digital solutions (CRM/SFA) and professional services (implementation support and utilization support). Effortless yet results-driven! A stress-free CRM/SFA [e-Sales Manager Remix]: https://www.e-sales.jp/ *Based on our achievements and the Japan Standard Industrial Classification.